BCM Setup failed to install

[jkball]

I am running Windows XP sp3, Office Pro 2007 with Business Contact Manager
sp1. Several months ago, I tried unsuccessfully to install BCM on this
computer - don't recall exactly what the problem was then.

Today, I tried reinstalling BCM again. Before attempting the install, I
created a restore point, checked to make sure Interop and Small Business
Connectivity items were deleted from Control Panel. There were no SQL items
listed. So I ran setup. BCM appeared to install, but then I received a
message "Setup failed to install Business Contact Manager for Outlook 2007."
No error numbers.

By the way, the logs said that the installation of BCM, Interop and SB
Connectivity was successful! Interop and SB Connectivity appear in the
Control Panel under Add/Remove. BCM does not. Nor does SQL server 2005.

On my other computer, I had to reformat my hard drive and start over because
of SQL error issues that could not be resolved by Microsoft support. I'm
hoping I don't have to resort to that on this computer.

I would very much appreciate any suggestions anyone might have.

 

[Vinit [MSFT]]

Did you try installing SQL Express seperately? If that itself fails then it
could be a SQL Express installation issue. Business Contact Manager will not
install until SQL Express is installed succesfully.

Thanks
Vinit [MSFT]

 

[jkball]

Yes. I tried installing SQL Express. I also tried installing SQL Express
and NET 2.0 first. I actually finally got it installed, but now it won't
run. I have started it under Control Panel, Admin Tools, but it still won't
run.

Any other suggestions? All ideas are appreciated.

jkball

Did you try installing SQL Express seperately? If that itself fails then it
could be a SQL Express installation issue. Business Contact Manager will not
install until SQL Express is installed succesfully.

Thanks
Vinit [MSFT]

I am running Windows XP sp3, Office Pro 2007 with Business Contact Manager
sp1. Several months ago, I tried unsuccessfully to install BCM on this
computer - don't recall exactly what the problem was then.

Today, I tried reinstalling BCM again. Before attempting the install, I
created a restore point, checked to make sure Interop and Small Business
Connectivity items were deleted from Control Panel. There were no SQL items
listed. So I ran setup. BCM appeared to install, but then I received a
message "Setup failed to install Business Contact Manager for Outlook 2007."
No error numbers.

By the way, the logs said that the installation of BCM, Interop and SB
Connectivity was successful! Interop and SB Connectivity appear in the
Control Panel under Add/Remove. BCM does not. Nor does SQL server 2005.

On my other computer, I had to reformat my hard drive and start over because
of SQL error issues that could not be resolved by Microsoft support. I'm
hoping I don't have to resort to that on this computer.

I would very much appreciate any suggestions anyone might have.

 

[Vinit [MSFT]]

So you were able to install SQL Express without BCM? So now SQL Service wont
start?

Yes. I tried installing SQL Express. I also tried installing SQL Express
and NET 2.0 first. I actually finally got it installed, but now it won't
run. I have started it under Control Panel, Admin Tools, but it still won't
run.

Any other suggestions? All ideas are appreciated.

jkball

Did you try installing SQL Express seperately? If that itself fails then it
could be a SQL Express installation issue. Business Contact Manager will not
install until SQL Express is installed succesfully.

Thanks
Vinit [MSFT]

I am running Windows XP sp3, Office Pro 2007 with Business Contact Manager
sp1. Several months ago, I tried unsuccessfully to install BCM on this
computer - don't recall exactly what the problem was then.

Today, I tried reinstalling BCM again. Before attempting the install, I
created a restore point, checked to make sure Interop and Small Business
Connectivity items were deleted from Control Panel. There were no SQL items
listed. So I ran setup. BCM appeared to install, but then I received a
message "Setup failed to install Business Contact Manager for Outlook 2007."
No error numbers.

By the way, the logs said that the installation of BCM, Interop and SB
Connectivity was successful! Interop and SB Connectivity appear in the
Control Panel under Add/Remove. BCM does not. Nor does SQL server 2005.

On my other computer, I had to reformat my hard drive and start over because
of SQL error issues that could not be resolved by Microsoft support. I'm
hoping I don't have to resort to that on this computer.

I would very much appreciate any suggestions anyone might have.