Error when installing BCM for outlook 2007 from disk 2

C

CScott

I have installed MS Office pro 2007 with Business contact manager on my
computer after uninstalling an older version of office pro 2002. The 2007
office suite installed ok but when I start the install for disk 2 containing
business contact manager I am receiving the following error.
(Setup failed to install the required component Microsoft SQL Server 2005
Express (MSSMLBIZ). Business contact Manager for Outlook 2007 cannot
continue. See C:\Program File\Microsoft SQL Server\90\Setup
Bootstrap\Log\Summary.txt for more detail)
I am running XP with enough memory and hard drive space for the install.
I have tried uninstalling and reinstalling office, running the win cleanup
utility downloaded from Microsoft’s support site, down loading the latest
version of SQL express with sp3 and attempted to install with no successes,
adjusting the MSDTC tab to allow remote clients, remote admin etc… and adding
a Domain file to the HKEY registry. All attempts were unsuccessful in fixing
the issue.
Can anyone please offer a fix or a work around that will allow me to
complete the install? This problem is becoming extremely time consuming and
frustrating.
Thank and have a great night.
 
A

A94609n

I am NOT the original poster, but I am having the very same error. Also, I
am NOT an IT pro but only my small firm's designated computer guy. Anyway,
my error message is identical.

Here is the text of the summary (after the dashed line)
------------------------------------------------------------------------------------------------

Microsoft SQL Server 2005 9.00.3042.00
==============================
OS Version : Microsoft Windows XP Home Edition Service Pack 3 (Build
2600)
Time : Tue Jan 12 19:30:57 2010

FRONTDESK : The current system does not meet recommended hardware
requirements for this SQL Server release. For detailed hardware requirements,
see the readme file or SQL Server Books Online.
Machine : FRONTDESK
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.3042.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : FRONTDESK
Product : Microsoft SQL Server Native Client
Product Version : 9.00.3042.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : FRONTDESK
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.3042.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : FRONTDESK
Product : MSXML 6 Service Pack 2 (KB954459)
Product Version : 6.20.1099.0
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_MSXML6_1.log
Error Number : 1603
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Tue Jan 12 19:32:39 2010


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Core(Local).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SCC.log

------------------------------------------------------------------------------------------------
(end summary.txt)

When I look at SQLSetup0003_FRONTDESK_MSXML6_1.log, it seems to conlude that
"This package is not supported on this operating system."

Thanks






Raul Thomas said:
Can you share a copy of the summary.txt

--
Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas

CScott said:
I have installed MS Office pro 2007 with Business contact manager on my
computer after uninstalling an older version of office pro 2002. The 2007
office suite installed ok but when I start the install for disk 2
containing
business contact manager I am receiving the following error.
(Setup failed to install the required component Microsoft SQL Server 2005
Express (MSSMLBIZ). Business contact Manager for Outlook 2007 cannot
continue. See C:\Program File\Microsoft SQL Server\90\Setup
Bootstrap\Log\Summary.txt for more detail)
I am running XP with enough memory and hard drive space for the install.
I have tried uninstalling and reinstalling office, running the win cleanup
utility downloaded from Microsoft’s support site, down loading the latest
version of SQL express with sp3 and attempted to install with no
successes,
adjusting the MSDTC tab to allow remote clients, remote admin etc… and
adding
a Domain file to the HKEY registry. All attempts were unsuccessful in
fixing
the issue.
Can anyone please offer a fix or a work around that will allow me to
complete the install? This problem is becoming extremely time consuming
and
frustrating.
Thank and have a great night.
.
 
R

Raul Thomas

Install the window clean up utility (http://support.microsoft.com/kb/290301)
and remove the version of MSXML 6 Service Pack 2 (KB954459) and re-try the
installation

--
Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas

A94609n said:
I am NOT the original poster, but I am having the very same error. Also,
I
am NOT an IT pro but only my small firm's designated computer guy.
Anyway,
my error message is identical.

Here is the text of the summary (after the dashed line):
------------------------------------------------------------------------------------------------

Microsoft SQL Server 2005 9.00.3042.00
==============================
OS Version : Microsoft Windows XP Home Edition Service Pack 3 (Build
2600)
Time : Tue Jan 12 19:30:57 2010

FRONTDESK : The current system does not meet recommended hardware
requirements for this SQL Server release. For detailed hardware
requirements,
see the readme file or SQL Server Books Online.
Machine : FRONTDESK
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.3042.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : FRONTDESK
Product : Microsoft SQL Server Native Client
Product Version : 9.00.3042.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : FRONTDESK
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.3042.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : FRONTDESK
Product : MSXML 6 Service Pack 2 (KB954459)
Product Version : 6.20.1099.0
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_MSXML6_1.log
Error Number : 1603
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file
in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Tue Jan 12 19:32:39 2010


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Core(Local).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SCC.log

------------------------------------------------------------------------------------------------
(end summary.txt)

When I look at SQLSetup0003_FRONTDESK_MSXML6_1.log, it seems to conlude
that
"This package is not supported on this operating system."

Thanks






Raul Thomas said:
Can you share a copy of the summary.txt

--
Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no
rights.
https://blogs.msdn.com/rathomas

CScott said:
I have installed MS Office pro 2007 with Business contact manager on my
computer after uninstalling an older version of office pro 2002. The
2007
office suite installed ok but when I start the install for disk 2
containing
business contact manager I am receiving the following error.
(Setup failed to install the required component Microsoft SQL Server
2005
Express (MSSMLBIZ). Business contact Manager for Outlook 2007 cannot
continue. See C:\Program File\Microsoft SQL Server\90\Setup
Bootstrap\Log\Summary.txt for more detail)
I am running XP with enough memory and hard drive space for the
install.
I have tried uninstalling and reinstalling office, running the win
cleanup
utility downloaded from Microsoft’s support site, down loading the
latest
version of SQL express with sp3 and attempted to install with no
successes,
adjusting the MSDTC tab to allow remote clients, remote admin etc… and
adding
a Domain file to the HKEY registry. All attempts were unsuccessful in
fixing
the issue.
Can anyone please offer a fix or a work around that will allow me to
complete the install? This problem is becoming extremely time consuming
and
frustrating.
Thank and have a great night.
.
 

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