BCM - File as has disappeared now wont save as

[Guest]

Business Contact MGR - File as disappeared now wont save as also every email
is associated with every contact. It appears that I have a corrupted BCM. Can
I just reinstall over the top or do I have to uninstall and start over again,
can I sve my data.

 

[Luther]

Sounds like the Outlook forms are corrupted. Delete everything in the
forms cache,
C:\Documents and Settings\<user_login>\Local Settings\Application
Data\Microsoft\FORMS
and Outlook and BCM will recreate the forms.

Also, upgrade to BCM v2 if you haven't already.

 

[Guest]

I tried this and now I can not save any changes that I make.

 

[Luther]

Can you be more specific?

What version of BCM do you have?

Waht can't you save? Do you get an error message?

 

[Larry]

Is the Business Tools Menu present? If not, go to Help > About Microsoft
Office Outlook and see if it is present under Disabled Items

--
Regards,

Larry, [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.