Audio subsystem failure

[Guest]

Recently I had to recover from a serious failure of the OS, ended up with a format and reinstall but I was able to pull of the data using another OS prior. Everything seemed alright with the new install, until I was at the point were data and every driver but the sound card was installed

The driver install would go fine, the device looks normal in Device Manager and yet no sound. Tried various versions of the sound card driver with no luck. Manually ripped every reference to the driver from the registry and the cards driver files, reinstalled and still it doesn't work. Eventually I tried other sound cards, they all fail to work as well and in all cases the volume/mixer control in the system tray doesn't appear. The drivers are fine, but the parts of the OS they rely on are in question. The problem I've found appears to be a generic audio subsystem failure in Windows 2000. Anyone have a clue where to begin correcting this that doesn't involve another format and reinstall?

 

[Dave Patrick]

Possibly some hardware failure; trying another slot may help. Since the
registry has been corrupted, yes a new install would be suggested. Control
Panel|Sounds|Sounds and check the box for "Show volume control
................."

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Recently I had to recover from a serious failure of the OS, ended up with

a format and reinstall but I was able to pull of the data using another OS
prior. Everything seemed alright with the new install, until I was at the
point were data and every driver but the sound card was installed.

The driver install would go fine, the device looks normal in Device

Manager and yet no sound. Tried various versions of the sound card driver
with no luck. Manually ripped every reference to the driver from the
registry and the cards driver files, reinstalled and still it doesn't work.
Eventually I tried other sound cards, they all fail to work as well and in
all cases the volume/mixer control in the system tray doesn't appear. The
drivers are fine, but the parts of the OS they rely on are in question. The
problem I've found appears to be a generic audio subsystem failure in
Windows 2000. Anyone have a clue where to begin correcting this that
doesn't involve another format and reinstall?

 

[Guest]

It is not a hardware failure, of the 3 sound cards I've tried all of them work fine in other operating systems I boot to with this machine. The options in the Sounds Control Panel are greyed out, and I'm already familiar with the glitch were the volume control doesn't appear. Reinstalling is not an option as the down time was already ridiculously long and sound is not critical to overall productivity. It is however endlessly frustrating that no one seems to be familiar enough with the components and registry keys to even give me a starting place for investigation.

Someone out there in the world has to know at least enough to give me a point to start tracing down where the issue is happening in the audio subsystem, or has a way to reinstall and update just the files and keys regarding that part of the OS.

----- Dave Patrick wrote: -----

Possibly some hardware failure; trying another slot may help. Since the
registry has been corrupted, yes a new install would be suggested. Control
Panel|Sounds|Sounds and check the box for "Show volume control
................."

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Recently I had to recover from a serious failure of the OS, ended up with

a format and reinstall but I was able to pull of the data using another OS
prior. Everything seemed alright with the new install, until I was at the
point were data and every driver but the sound card was installed.Manager and yet no sound. Tried various versions of the sound card driver
with no luck. Manually ripped every reference to the driver from the
registry and the cards driver files, reinstalled and still it doesn't work.
Eventually I tried other sound cards, they all fail to work as well and in
all cases the volume/mixer control in the system tray doesn't appear. The
drivers are fine, but the parts of the OS they rely on are in question. The
problem I've found appears to be a generic audio subsystem failure in
Windows 2000. Anyone have a clue where to begin correcting this that
doesn't involve another format and reinstall?

 

[Dave Patrick]

I've never experienced this problem. Seems it may be related to the specific
mb and or bios version your using.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

It is not a hardware failure, of the 3 sound cards I've tried all of them

work fine in other operating systems I boot to with this machine. The
options in the Sounds Control Panel are greyed out, and I'm already familiar
with the glitch were the volume control doesn't appear. Reinstalling is not
an option as the down time was already ridiculously long and sound is not
critical to overall productivity. It is however endlessly frustrating that
no one seems to be familiar enough with the components and registry keys to
even give me a starting place for investigation.

Someone out there in the world has to know at least enough to give me a

point to start tracing down where the issue is happening in the audio
subsystem, or has a way to reinstall and update just the files and keys
regarding that part of the OS.

 

[Guest]

I may have a lead on the issue, I found there are services called "portio" & "mapmem" not loading. The files are refered to in the registry as being in the system directory don't exit anywhere on disk, so if I find out where on the install CD or other resource that file is I could see some progress

Data I'm finding on portio and mapmem is a big vauge thus far, but I'm hope full I'll figure it out.

 

[Guest]

Scratch the portio and mapmem of the list of leads, turned out reinstalling a system health status monitor application fixed that. This is just strange because everything acts and looks so normal yet audio is not available

----- The way out wrote: ----

I may have a lead on the issue, I found there are services called "portio" & "mapmem" not loading. The files are refered to in the registry as being in the system directory don't exit anywhere on disk, so if I find out where on the install CD or other resource that file is I could see some progress

Data I'm finding on portio and mapmem is a big vauge thus far, but I'm hope full I'll figure it out.

 

[Guest]

Solved it. Took everything out of the registry regarding OS components left the rest, did an implace upgrade and then did the Service Packs. Everything seems to work without flaw.