attaching pics directly to email from my pictures no longer workin

G

Guest

I am unable to send photos from My Pictures. I use Outlook Express. I do
get the resizing dialog box, but after that, nothing happens. It used to
switch to my default e-mail program, create a new message window, and attach
my pictures to the e-mail message, but it no longer does this. Any ideas on
what happened? I did try
the go to start, run, and typed regsvr32 shimgvw.dll - that did not correct
the problem for me. I also tried fixing "sendmail.dll" - someone said that
may be corrupted - but that didn't work either. HELP!!
 
S

sdlomi2

Wolfie said:
I am unable to send photos from My Pictures. I use Outlook Express. I do
get the resizing dialog box, but after that, nothing happens. It used to
switch to my default e-mail program, create a new message window, and
attach
my pictures to the e-mail message, but it no longer does this. Any ideas
on
what happened? I did try
the go to start, run, and typed regsvr32 shimgvw.dll - that did not
correct
the problem for me. I also tried fixing "sendmail.dll" - someone said
that
may be corrupted - but that didn't work either. HELP!!
Click to expand...

What happens when you go to OE, Create Mail, Insert, File Attachment, My
Pictures, Select, Attach? s
 
R

Ramesh, MS-MVP

Hi Wolfie,

Which email client have you set as the default? For Outlook Express, run
these commands:

MSIMN.EXE /REG

and then run:

regsvr32 "%ProgramFiles%\Outlook Express\msoe.dll"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I am unable to send photos from My Pictures. I use Outlook Express. I do
get the resizing dialog box, but after that, nothing happens. It used to
switch to my default e-mail program, create a new message window, and attach
my pictures to the e-mail message, but it no longer does this. Any ideas on
what happened? I did try
the go to start, run, and typed regsvr32 shimgvw.dll - that did not correct
the problem for me. I also tried fixing "sendmail.dll" - someone said that
may be corrupted - but that didn't work either. HELP!!
 
G

Guest

When I do this the pics are too big - mailing from My Pictures resized the
pics for easy sending/viewing.
 
G

Guest

I ran both. After running "regsvr32..." I received a message saying it
succeeded, however nothing has changed - it still doesn't work. Any other
ideas?
 
P

PA Bear

1. http://www.oehelp.com/oedef.aspx; then...

2a. http://www.oehelp.com/oelnk.aspx

2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/MailtoProtocol.htm

Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13

DefaultMail v2.1
http://windowsxp.mvps.org/defaultmail.htm
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
 
R

Ramesh, MS-MVP

Wolfie,

Right-click the file, choose "Send To" and click "Mail Recipient". Does the
resize window open, and then the mail client?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I ran both. After running "regsvr32..." I received a message saying it
succeeded, however nothing has changed - it still doesn't work. Any other
ideas?
 
G

Guest

The resize window opens briefly, but then that's it. It doesn't bring up the
OE email. It's the exact same thing that happens when I use the File and
Folder Task.

Wolfie

Ramesh said:
Wolfie,

Right-click the file, choose "Send To" and click "Mail Recipient". Does the
resize window open, and then the mail client?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I ran both. After running "regsvr32..." I received a message saying it
succeeded, however nothing has changed - it still doesn't work. Any other
ideas?

Ramesh said:
Hi Wolfie,

Which email client have you set as the default? For Outlook Express, run
these commands:

MSIMN.EXE /REG

and then run:

regsvr32 "%ProgramFiles%\Outlook Express\msoe.dll"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I am unable to send photos from My Pictures. I use Outlook Express. I do
get the resizing dialog box, but after that, nothing happens. It used to
switch to my default e-mail program, create a new message window, and
attach
my pictures to the e-mail message, but it no longer does this. Any ideas
on
what happened? I did try
the go to start, run, and typed regsvr32 shimgvw.dll - that did not
correct
the problem for me. I also tried fixing "sendmail.dll" - someone said
that
may be corrupted - but that didn't work either. HELP!!
Click to expand...
Click to expand...
 
R

Ramesh, MS-MVP

Follow the instructions here, Wolfie.

OLEXP: "Send To" and E-mail Links Do Not Work Using Outlook Express as
Default:
http://support.microsoft.com/kb/306098

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


The resize window opens briefly, but then that's it. It doesn't bring up
the
OE email. It's the exact same thing that happens when I use the File and
Folder Task.

Wolfie

Ramesh said:
Wolfie,

Right-click the file, choose "Send To" and click "Mail Recipient". Does
the
resize window open, and then the mail client?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I ran both. After running "regsvr32..." I received a message saying it
succeeded, however nothing has changed - it still doesn't work. Any other
ideas?

Ramesh said:
Hi Wolfie,

Which email client have you set as the default? For Outlook Express, run
these commands:

MSIMN.EXE /REG

and then run:

regsvr32 "%ProgramFiles%\Outlook Express\msoe.dll"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I am unable to send photos from My Pictures. I use Outlook Express. I
do
get the resizing dialog box, but after that, nothing happens. It used
to
switch to my default e-mail program, create a new message window, and
attach
my pictures to the e-mail message, but it no longer does this. Any
ideas
on
what happened? I did try
the go to start, run, and typed regsvr32 shimgvw.dll - that did not
correct
the problem for me. I also tried fixing "sendmail.dll" - someone said
that
may be corrupted - but that didn't work either. HELP!!
Click to expand...
Click to expand...
 
G

Guest

Followed all instructions - OE was registered as default email program, so
that's not the problem. I also edited the Windows Registry per instructions,
but that didn't help either . . .

Ramesh said:
Follow the instructions here, Wolfie.

OLEXP: "Send To" and E-mail Links Do Not Work Using Outlook Express as
Default:
http://support.microsoft.com/kb/306098

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


The resize window opens briefly, but then that's it. It doesn't bring up
the
OE email. It's the exact same thing that happens when I use the File and
Folder Task.

Wolfie

Ramesh said:
Wolfie,

Right-click the file, choose "Send To" and click "Mail Recipient". Does
the
resize window open, and then the mail client?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I ran both. After running "regsvr32..." I received a message saying it
succeeded, however nothing has changed - it still doesn't work. Any other
ideas?

Ramesh said:
Hi Wolfie,

Which email client have you set as the default? For Outlook Express, run
these commands:

MSIMN.EXE /REG

and then run:

regsvr32 "%ProgramFiles%\Outlook Express\msoe.dll"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I am unable to send photos from My Pictures. I use Outlook Express. I
do
get the resizing dialog box, but after that, nothing happens. It used
to
switch to my default e-mail program, create a new message window, and
attach
my pictures to the e-mail message, but it no longer does this. Any
ideas
on
what happened? I did try
the go to start, run, and typed regsvr32 shimgvw.dll - that did not
correct
the problem for me. I also tried fixing "sendmail.dll" - someone said
that
may be corrupted - but that didn't work either. HELP!!
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Unfortunately, I did all the things you recommended below to no avail. Also,
no info on this problem posted at the newsgroups. I'm at a loss . . .

PA Bear said:
1. http://www.oehelp.com/oedef.aspx; then...

2a. http://www.oehelp.com/oelnk.aspx

2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/MailtoProtocol.htm

Microsoft Outlook updates change the default mail handler to Microsoft
Outlook
http://www.oehelp.com/OETips.aspx#13

DefaultMail v2.1
http://windowsxp.mvps.org/defaultmail.htm
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
I am unable to send photos from My Pictures. I use Outlook Express. I do
get the resizing dialog box, but after that, nothing happens. It used to
switch to my default e-mail program, create a new message window, and
attach
my pictures to the e-mail message, but it no longer does this. Any ideas
on
what happened? I did try
the go to start, run, and typed regsvr32 shimgvw.dll - that did not
correct
the problem for me. I also tried fixing "sendmail.dll" - someone said
that
may be corrupted - but that didn't work either. HELP!!
Click to expand...
Click to expand...
 
R

Ramesh, MS-MVP

Wolfie,

Run these three commands:

reg export hkcr\mailto "%userprofile%\desktop\1.txt"
reg export hkcu\software\clients\mail "%userprofile%\desktop\2.txt"
reg export hklm\software\clients\mail "%userprofile%\desktop\3.txt"

Three files (1.txt, 2.txt, 3.txt) will be created on the Desktop. Attach all
the three files in your reply.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Followed all instructions - OE was registered as default email program, so
that's not the problem. I also edited the Windows Registry per
instructions,
but that didn't help either . . .
 
G

Guest

Ramesh - Thanks for your continued help! Here you go:
1.txt:
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\mailto]
@="URL:MailTo Protocol"
"EditFlags"=dword:00000002
"URL Protocol"=""
"BrowserFlags"=dword:00000008

[HKEY_CLASSES_ROOT\mailto\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,45,00,\
78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,69,00,6d,00,6e,00,2e,\
00,65,00,78,00,65,00,2c,00,2d,00,32,00,00,00

[HKEY_CLASSES_ROOT\mailto\shell]
@=""

[HKEY_CLASSES_ROOT\mailto\shell\open]

[HKEY_CLASSES_ROOT\mailto\shell\open\command]
@="\"C:\\Program Files\\Outlook Express\\msimn.exe\" /mailurl:%1"

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec]

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec\Application]
@="msimn"

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec\Topic]
@="System"

2.txt
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\clients\mail]
@="IncrediMail"

3.txt
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\clients\mail]
@="IncrediMail"

Is it this "IncrediMail" thing thats goofing it up (kids downloaded it, but
made them get rid of it long ago)? Thanks again! Wolfie
 
G

Guest

Ramesh: Thanks for your continued help!

1txt:
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\mailto]
@="URL:MailTo Protocol"
"EditFlags"=dword:00000002
"URL Protocol"=""
"BrowserFlags"=dword:00000008

[HKEY_CLASSES_ROOT\mailto\DefaultIcon
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,45,00,\
78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,69,00,6d,00,6e,00,2e,\
00,65,00,78,00,65,00,2c,00,2d,00,32,00,00,00

[HKEY_CLASSES_ROOT\mailto\shell]
@=""

[HKEY_CLASSES_ROOT\mailto\shell\open]

[HKEY_CLASSES_ROOT\mailto\shell\open\command]
@="\"C:\\Program Files\\Outlook Express\\msimn.exe\" /mailurl:%1"

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec]

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec\Application]
@="msimn"

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec\Topic]
@="System"

2.txt
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\clients\mail]
@="IncrediMail"

3.txt
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\clients\mail]
@="IncrediMail"

Is it the "IncrediMail" thing that's causing the problem? Kids dowloaded
it, but made them get rid of it long ago. Thanks again, Wolfie
 
R

Ramesh, MS-MVP

Wolfie,

Open Regedit.exe and navigate to:

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec]

Delete the "ddeexec" branch

Close Regedit.exe

If that does not help, post the contents of the file 3.txt.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh: Thanks for your continued help!

1txt:
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\mailto]
@="URL:MailTo Protocol"
"EditFlags"=dword:00000002
"URL Protocol"=""
"BrowserFlags"=dword:00000008

[HKEY_CLASSES_ROOT\mailto\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,45,00,\
78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,69,00,6d,00,6e,00,2e,\
00,65,00,78,00,65,00,2c,00,2d,00,32,00,00,00

[HKEY_CLASSES_ROOT\mailto\shell]
@=""

[HKEY_CLASSES_ROOT\mailto\shell\open]

[HKEY_CLASSES_ROOT\mailto\shell\open\command]
@="\"C:\\Program Files\\Outlook Express\\msimn.exe\" /mailurl:%1"

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec]

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec\Application]
@="msimn"

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec\Topic]
@="System"

2.txt
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\clients\mail]
@="IncrediMail"

3.txt
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\clients\mail]
@="IncrediMail"

Is it the "IncrediMail" thing that's causing the problem? Kids dowloaded
it, but made them get rid of it long ago. Thanks again, Wolfie
 
G

Guest

Ramesh:

Still not working. Contents of 3.txt is:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\software\clients\mail]
@="Outlook Express"

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail]
@="Hotmail"
"DLLPath"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,\
6c,00,65,00,73,00,25,00,5c,00,49,00,4e,00,54,00,45,00,52,00,4e,00,7e,00,31,\
00,5c,00,68,00,6d,00,6d,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\backup]
"DefaultIcon"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,\
00,6c,00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,\
20,00,45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,69,00,6d,\
00,6e,00,2e,00,65,00,78,00,65,00,2c,00,2d,00,32,00,00,00
"command"=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,\
69,00,6c,00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,\
00,20,00,45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,69,00,\
6d,00,6e,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,00,6d,00,61,00,69,00,6c,\
00,75,00,72,00,6c,00,3a,00,25,00,31,00,00,00
"mail"="Outlook Express"

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols]

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols\mailto]
@="URL:MailTo Protocol"
"EditFlags"=hex:02,00,00,00
"URL Protocol"=""

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols\mailto\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,49,00,4e,00,54,00,45,00,52,00,4e,00,7e,00,31,00,5c,00,\
68,00,6d,00,6d,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,2c,00,31,00,00,\
00

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols\mailto\shell\open\command]
@=hex(2):72,00,75,00,6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,\
00,20,00,22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,\
6c,00,65,00,73,00,25,00,5c,00,49,00,4e,00,54,00,45,00,52,00,4e,00,7e,00,31,\
00,5c,00,68,00,6d,00,6d,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,22,00,\
2c,00,4d,00,61,00,69,00,6c,00,54,00,6f,00,50,00,72,00,6f,00,74,00,6f,00,63,\
00,6f,00,6c,00,48,00,61,00,6e,00,64,00,6c,00,65,00,72,00,20,00,25,00,31,00,\
00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\shell\open\command]
@=hex(2):72,00,75,00,6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,\
00,20,00,22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,\
6c,00,65,00,73,00,25,00,5c,00,49,00,4e,00,54,00,45,00,52,00,4e,00,7e,00,31,\
00,5c,00,68,00,6d,00,6d,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,22,00,\
2c,00,4f,00,70,00,65,00,6e,00,49,00,6e,00,62,00,6f,00,78,00,48,00,61,00,6e,\
00,64,00,6c,00,65,00,72,00,00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail]
@="IncrediMail"
"DLLPath"="C:\\PROGRA~1\\INCRED~2\\bin\\ImMapi.dll"

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols]
@="URL:MailTo Protocol"

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols\mailto]
"URL Protocol"=""
@="URL:MailTo Protocol"

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols\mailto\DefaultIcon]
@="C:\\PROGRA~1\\INCRED~2\\bin\\IncMail.exe,0"

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols\mailto\shell\open\command]
@="C:\\PROGRA~1\\INCRED~2\\bin\\IncMail.exe /c /n /mailto:\"%1\""

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Shell\Open]

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Shell\Open\Command]
@="C:\\PROGRA~1\\INCRED~2\\bin\\IncMail.exe"

[HKEY_LOCAL_MACHINE\software\clients\mail\MSN Explorer]
@="MSN Explorer"
"LocalizedString"="@C:\\Program Files\\MSN\\MSNCoreFiles\\MSNMTLLC.DLL,-3501"

[HKEY_LOCAL_MACHINE\software\clients\mail\MSN Explorer\DefaultIcon]
@="C:\\Program Files\\MSN\\MSNCoreFiles\\msnemail.ico"

[HKEY_LOCAL_MACHINE\software\clients\mail\MSN Explorer\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\MSN Explorer\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\MSN Explorer\shell\open\command]
@="\"C:\\Program Files\\MSN\\MSNCoreFiles\\MSN6.EXE\" -email"

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express]
"DLLPath"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,\
6c,00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,\
00,45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,6f,00,65,00,\
2e,00,64,00,6c,00,6c,00,00,00
@="Outlook Express"

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\Envelope]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\Envelope\CLSID]
@="{A08AF898-C2A3-11d1-BE23-00C04FA31009}"

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\Envelope\CurVer]
@="OutlookExpress.Envelope.1"

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\InstallInfo]
"ReinstallCommand"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,\
00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
5c,00,73,00,68,00,6d,00,67,00,72,00,61,00,74,00,65,00,2e,00,65,00,78,00,65,\
00,20,00,4f,00,43,00,49,00,6e,00,73,00,74,00,61,00,6c,00,6c,00,52,00,65,00,\
69,00,6e,00,73,00,74,00,61,00,6c,00,6c,00,4f,00,45,00,00,00
"HideIconsCommand"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,\
00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
5c,00,73,00,68,00,6d,00,67,00,72,00,61,00,74,00,65,00,2e,00,65,00,78,00,65,\
00,20,00,4f,00,43,00,49,00,6e,00,73,00,74,00,61,00,6c,00,6c,00,48,00,69,00,\
64,00,65,00,4f,00,45,00,00,00
"ShowIconsCommand"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,\
00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
5c,00,73,00,68,00,6d,00,67,00,72,00,61,00,74,00,65,00,2e,00,65,00,78,00,65,\
00,20,00,4f,00,43,00,49,00,6e,00,73,00,74,00,61,00,6c,00,6c,00,53,00,68,00,\
6f,00,77,00,4f,00,45,00,00,00
"IconsVisible"=dword:00000001

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\Protocols]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\Protocols\mailto]
@="URL:MailTo Protocol"
"EditFlags"=hex:02,00,00,00
"URL Protocol"=""

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook
Express\Protocols\mailto\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,45,00,\
78,00,70,00,72,00,65,00,73,00,73,00,5c,00,4d,00,53,00,49,00,4d,00,4e,00,2e,\
00,45,00,58,00,45,00,2c,00,2d,00,32,00,00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook
Express\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook
Express\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook
Express\Protocols\mailto\shell\open\command]
@=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\
00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,\
45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,4d,00,53,00,49,00,4d,00,4e,\
00,2e,00,45,00,58,00,45,00,22,00,20,00,2f,00,6d,00,61,00,69,00,6c,00,75,00,\
72,00,6c,00,3a,00,25,00,31,00,00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\shell\open\command]
@=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\
00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,\
45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,4d,00,53,00,49,00,4d,00,4e,\
00,2e,00,45,00,58,00,45,00,22,00,00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\Protocols]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\Protocols\mailto]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\Protocols\mailto\shell\open\command]
@="\"C:\\Program Files\\PhoneTools\\PhonTool.exe\" /sendmail=%1"

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\shell\open\command]
@="\"C:\\Program Files\\PhoneTools\\PhonTool.exe\""

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail]
@="Yahoo! Mail"
"DLLPath"="C:\\PROGRA~1\\Yahoo!\\Common\\ymmapi.dll"

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\Protocols]

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\Protocols\mailto]
@="URL:MailTo Protocol"
"EditFlags"=hex:02,00,00,00
"URL Protocol"=""

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo!
Mail\Protocols\mailto\DefaultIcon]
@="C:\\PROGRA~1\\Yahoo!\\Common\\ymmapi.dll,0"

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo!
Mail\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo!
Mail\Protocols\mailto\shell\open\command]
@="rundll32.exe
C:\\PROGRA~1\\Yahoo!\\Common\\ymmapi.dll,MailToProtocolHandler %1"

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\shell\open\command]
@="rundll32.exe C:\\PROGRA~1\\Yahoo!\\Common\\ymmapi.dll,OpenInboxHandler"


Wolfie


Ramesh said:
Wolfie,

Open Regedit.exe and navigate to:

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec]

Delete the "ddeexec" branch

Close Regedit.exe

If that does not help, post the contents of the file 3.txt.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh: Thanks for your continued help!

1txt:
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\mailto]
@="URL:MailTo Protocol"
"EditFlags"=dword:00000002
"URL Protocol"=""
"BrowserFlags"=dword:00000008

[HKEY_CLASSES_ROOT\mailto\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,45,00,\
78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,69,00,6d,00,6e,00,2e,\
00,65,00,78,00,65,00,2c,00,2d,00,32,00,00,00

[HKEY_CLASSES_ROOT\mailto\shell]
@=""

[HKEY_CLASSES_ROOT\mailto\shell\open]

[HKEY_CLASSES_ROOT\mailto\shell\open\command]
@="\"C:\\Program Files\\Outlook Express\\msimn.exe\" /mailurl:%1"

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec]

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec\Application]
@="msimn"

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec\Topic]
@="System"

2.txt
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\clients\mail]
@="IncrediMail"

3.txt
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\clients\mail]
@="IncrediMail"

Is it the "IncrediMail" thing that's causing the problem? Kids dowloaded
it, but made them get rid of it long ago. Thanks again, Wolfie




Ramesh said:
Wolfie,

Run these three commands:

reg export hkcr\mailto "%userprofile%\desktop\1.txt"
reg export hkcu\software\clients\mail "%userprofile%\desktop\2.txt"
reg export hklm\software\clients\mail "%userprofile%\desktop\3.txt"

Three files (1.txt, 2.txt, 3.txt) will be created on the Desktop. Attach
all
the three files in your reply.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Followed all instructions - OE was registered as default email program, so
that's not the problem. I also edited the Windows Registry per
instructions,
but that didn't help either . . .
Click to expand...
Click to expand...
 
G

Guest

Ramesh:

Still not working. Contents of 3.txt is:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\software\clients\mail]
@="Outlook Express"

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail]
@="Hotmail"
"DLLPath"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,\
6c,00,65,00,73,00,25,00,5c,00,49,00,4e,00,54,00,45,00,52,00,4e,00,7e,00,31,\
00,5c,00,68,00,6d,00,6d,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\backup]
"DefaultIcon"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,\
00,6c,00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,\
20,00,45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,69,00,6d,\
00,6e,00,2e,00,65,00,78,00,65,00,2c,00,2d,00,32,00,00,00
"command"=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,\
69,00,6c,00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,\
00,20,00,45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,69,00,\
6d,00,6e,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,00,6d,00,61,00,69,00,6c,\
00,75,00,72,00,6c,00,3a,00,25,00,31,00,00,00
"mail"="Outlook Express"

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols]

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols\mailto]
@="URL:MailTo Protocol"
"EditFlags"=hex:02,00,00,00
"URL Protocol"=""

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols\mailto\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,49,00,4e,00,54,00,45,00,52,00,4e,00,7e,00,31,00,5c,00,\
68,00,6d,00,6d,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,2c,00,31,00,00,\
00

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\Protocols\mailto\shell\open\command]
@=hex(2):72,00,75,00,6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,\
00,20,00,22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,\
6c,00,65,00,73,00,25,00,5c,00,49,00,4e,00,54,00,45,00,52,00,4e,00,7e,00,31,\
00,5c,00,68,00,6d,00,6d,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,22,00,\
2c,00,4d,00,61,00,69,00,6c,00,54,00,6f,00,50,00,72,00,6f,00,74,00,6f,00,63,\
00,6f,00,6c,00,48,00,61,00,6e,00,64,00,6c,00,65,00,72,00,20,00,25,00,31,00,\
00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Hotmail\shell\open\command]
@=hex(2):72,00,75,00,6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,\
00,20,00,22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,\
6c,00,65,00,73,00,25,00,5c,00,49,00,4e,00,54,00,45,00,52,00,4e,00,7e,00,31,\
00,5c,00,68,00,6d,00,6d,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,22,00,\
2c,00,4f,00,70,00,65,00,6e,00,49,00,6e,00,62,00,6f,00,78,00,48,00,61,00,6e,\
00,64,00,6c,00,65,00,72,00,00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail]
@="IncrediMail"
"DLLPath"="C:\\PROGRA~1\\INCRED~2\\bin\\ImMapi.dll"

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols]
@="URL:MailTo Protocol"

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols\mailto]
"URL Protocol"=""
@="URL:MailTo Protocol"

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols\mailto\DefaultIcon]
@="C:\\PROGRA~1\\INCRED~2\\bin\\IncMail.exe,0"

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Protocols\mailto\shell\open\command]
@="C:\\PROGRA~1\\INCRED~2\\bin\\IncMail.exe /c /n /mailto:\"%1\""

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Shell\Open]

[HKEY_LOCAL_MACHINE\software\clients\mail\IncrediMail\Shell\Open\Command]
@="C:\\PROGRA~1\\INCRED~2\\bin\\IncMail.exe"

[HKEY_LOCAL_MACHINE\software\clients\mail\MSN Explorer]
@="MSN Explorer"
"LocalizedString"="@C:\\Program Files\\MSN\\MSNCoreFiles\\MSNMTLLC.DLL,-3501"

[HKEY_LOCAL_MACHINE\software\clients\mail\MSN Explorer\DefaultIcon]
@="C:\\Program Files\\MSN\\MSNCoreFiles\\msnemail.ico"

[HKEY_LOCAL_MACHINE\software\clients\mail\MSN Explorer\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\MSN Explorer\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\MSN Explorer\shell\open\command]
@="\"C:\\Program Files\\MSN\\MSNCoreFiles\\MSN6.EXE\" -email"

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express]
"DLLPath"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,\
6c,00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,\
00,45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,6f,00,65,00,\
2e,00,64,00,6c,00,6c,00,00,00
@="Outlook Express"

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\Envelope]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\Envelope\CLSID]
@="{A08AF898-C2A3-11d1-BE23-00C04FA31009}"

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\Envelope\CurVer]
@="OutlookExpress.Envelope.1"

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\InstallInfo]
"ReinstallCommand"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,\
00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
5c,00,73,00,68,00,6d,00,67,00,72,00,61,00,74,00,65,00,2e,00,65,00,78,00,65,\
00,20,00,4f,00,43,00,49,00,6e,00,73,00,74,00,61,00,6c,00,6c,00,52,00,65,00,\
69,00,6e,00,73,00,74,00,61,00,6c,00,6c,00,4f,00,45,00,00,00
"HideIconsCommand"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,\
00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
5c,00,73,00,68,00,6d,00,67,00,72,00,61,00,74,00,65,00,2e,00,65,00,78,00,65,\
00,20,00,4f,00,43,00,49,00,6e,00,73,00,74,00,61,00,6c,00,6c,00,48,00,69,00,\
64,00,65,00,4f,00,45,00,00,00
"ShowIconsCommand"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,\
00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
5c,00,73,00,68,00,6d,00,67,00,72,00,61,00,74,00,65,00,2e,00,65,00,78,00,65,\
00,20,00,4f,00,43,00,49,00,6e,00,73,00,74,00,61,00,6c,00,6c,00,53,00,68,00,\
6f,00,77,00,4f,00,45,00,00,00
"IconsVisible"=dword:00000001

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\Protocols]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\Protocols\mailto]
@="URL:MailTo Protocol"
"EditFlags"=hex:02,00,00,00
"URL Protocol"=""

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook
Express\Protocols\mailto\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,45,00,\
78,00,70,00,72,00,65,00,73,00,73,00,5c,00,4d,00,53,00,49,00,4d,00,4e,00,2e,\
00,45,00,58,00,45,00,2c,00,2d,00,32,00,00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook
Express\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook
Express\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook
Express\Protocols\mailto\shell\open\command]
@=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\
00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,\
45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,4d,00,53,00,49,00,4d,00,4e,\
00,2e,00,45,00,58,00,45,00,22,00,20,00,2f,00,6d,00,61,00,69,00,6c,00,75,00,\
72,00,6c,00,3a,00,25,00,31,00,00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Outlook Express\shell\open\command]
@=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\
00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,\
45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,4d,00,53,00,49,00,4d,00,4e,\
00,2e,00,45,00,58,00,45,00,22,00,00,00

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\Protocols]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\Protocols\mailto]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\Protocols\mailto\shell\open\command]
@="\"C:\\Program Files\\PhoneTools\\PhonTool.exe\" /sendmail=%1"

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\PhoneTools\shell\open\command]
@="\"C:\\Program Files\\PhoneTools\\PhonTool.exe\""

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail]
@="Yahoo! Mail"
"DLLPath"="C:\\PROGRA~1\\Yahoo!\\Common\\ymmapi.dll"

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\Protocols]

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\Protocols\mailto]
@="URL:MailTo Protocol"
"EditFlags"=hex:02,00,00,00
"URL Protocol"=""

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo!
Mail\Protocols\mailto\DefaultIcon]
@="C:\\PROGRA~1\\Yahoo!\\Common\\ymmapi.dll,0"

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo!
Mail\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo!
Mail\Protocols\mailto\shell\open\command]
@="rundll32.exe
C:\\PROGRA~1\\Yahoo!\\Common\\ymmapi.dll,MailToProtocolHandler %1"

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\shell]

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\shell\open]

[HKEY_LOCAL_MACHINE\software\clients\mail\Yahoo! Mail\shell\open\command]
@="rundll32.exe C:\\PROGRA~1\\Yahoo!\\Common\\ymmapi.dll,OpenInboxHandler"

Thanks - Wolfie

Ramesh said:
Wolfie,

Open Regedit.exe and navigate to:

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec]

Delete the "ddeexec" branch

Close Regedit.exe

If that does not help, post the contents of the file 3.txt.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh: Thanks for your continued help!

1txt:
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\mailto]
@="URL:MailTo Protocol"
"EditFlags"=dword:00000002
"URL Protocol"=""
"BrowserFlags"=dword:00000008

[HKEY_CLASSES_ROOT\mailto\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00,6f,00,6b,00,20,00,45,00,\
78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73,00,69,00,6d,00,6e,00,2e,\
00,65,00,78,00,65,00,2c,00,2d,00,32,00,00,00

[HKEY_CLASSES_ROOT\mailto\shell]
@=""

[HKEY_CLASSES_ROOT\mailto\shell\open]

[HKEY_CLASSES_ROOT\mailto\shell\open\command]
@="\"C:\\Program Files\\Outlook Express\\msimn.exe\" /mailurl:%1"

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec]

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec\Application]
@="msimn"

[HKEY_CLASSES_ROOT\mailto\shell\open\ddeexec\Topic]
@="System"

2.txt
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\clients\mail]
@="IncrediMail"

3.txt
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\clients\mail]
@="IncrediMail"

Is it the "IncrediMail" thing that's causing the problem? Kids dowloaded
it, but made them get rid of it long ago. Thanks again, Wolfie




Ramesh said:
Wolfie,

Run these three commands:

reg export hkcr\mailto "%userprofile%\desktop\1.txt"
reg export hkcu\software\clients\mail "%userprofile%\desktop\2.txt"
reg export hklm\software\clients\mail "%userprofile%\desktop\3.txt"

Three files (1.txt, 2.txt, 3.txt) will be created on the Desktop. Attach
all
the three files in your reply.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Followed all instructions - OE was registered as default email program, so
that's not the problem. I also edited the Windows Registry per
instructions,
but that didn't help either . . .
Click to expand...
Click to expand...
 
R

Ramesh, MS-MVP

Wolfie,

The mail client settings are correct, from what I see in the log.

Yes, think so. See if resetting that to "Outlook Express" helps. You can do
it via the GUI.

Right-click the Taskbar and choose Properties. From the Start menu tab,
click Customize, and choose "Outlook Express" from the E-mail listing.

Click OK, OK to close the dialogs.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh:

Still not working. Contents of 3.txt is:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\software\clients\mail]
@="Outlook Express"
 
G

Guest

YES!!!! This did it! THANK YOU SOOOO MUCH! And thanks for sticking with me
on this one! You're the best!

Wolfie

Ramesh said:
Wolfie,

The mail client settings are correct, from what I see in the log.

Yes, think so. See if resetting that to "Outlook Express" helps. You can do
it via the GUI.

Right-click the Taskbar and choose Properties. From the Start menu tab,
click Customize, and choose "Outlook Express" from the E-mail listing.

Click OK, OK to close the dialogs.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh:

Still not working. Contents of 3.txt is:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\software\clients\mail]
@="Outlook Express"
Click to expand...
 
R

Ramesh, MS-MVP

Excellent news, Wolfie. Glad that helped, and thanks for posting back.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


YES!!!! This did it! THANK YOU SOOOO MUCH! And thanks for sticking with
me
on this one! You're the best!

Wolfie

Ramesh said:
Wolfie,

The mail client settings are correct, from what I see in the log.

Yes, think so. See if resetting that to "Outlook Express" helps. You can
do
it via the GUI.

Right-click the Taskbar and choose Properties. From the Start menu tab,
click Customize, and choose "Outlook Express" from the E-mail listing.

Click OK, OK to close the dialogs.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh:

Still not working. Contents of 3.txt is:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\software\clients\mail]
@="Outlook Express"
Click to expand...
 

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