AOL Running Man logo locks up Outlook in e-mail reply

[The Amati Foundation]

I am using Outlook 2003. Whenever someone who has an AOL account sends me an
email with a signature, I run into an error that slows down Outlook.

AOL puts their "Running Man" logo into the signatures as a default on
web-based email. When I receive one of these messages, it slows down opening
the email and if I select REPLY, it can take upwards of 4 minutes to open the
REPLY window.

AOL says it isn't their issue, it's Microsoft's. I can't find any solution
on the Microsoft support site.

Any thoughts?

PC is Windows XP Pro on Lenovo X41 Tablet. 1.6 GhZ, 1 GB Ram.

Thanks,
Bill

 

[Milly Staples [MVP - Outlook]]

Sorry, if all your other mail opens in the normal time and behaves normally, except for the AOL mail, it IS their problem. You can always use the option to read all mail in plain text so that the image will not download or slow your mail but the ultimate fix would be on their side.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

I am using Outlook 2003. Whenever someone who has an AOL account sends me an
email with a signature, I run into an error that slows down Outlook.

AOL puts their "Running Man" logo into the signatures as a default on
web-based email. When I receive one of these messages, it slows down opening
the email and if I select REPLY, it can take upwards of 4 minutes to open the
REPLY window.

AOL says it isn't their issue, it's Microsoft's. I can't find any solution
on the Microsoft support site.

Any thoughts?

PC is Windows XP Pro on Lenovo X41 Tablet. 1.6 GhZ, 1 GB Ram.

Thanks,
Bill