Hi jon2223,
Your game will work on your new computer, regardless of the fact
that you installed it on your older computer before you upgraded.
You might want to uninstall AOE III and the expansion pack,
reboot your computer, then install only AOE III and test the game
before attemptin to install the expansion pack.
--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Games and Windows Gaming Help Site:
www.msce.mvps.org
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
jon2223 Wrote:
=================
| "Jimmy S." wrote:
|
|| Hi jon2223,
||
|| Since it's a new computer, it could just be a driver issue...
||
|| Updating video card drivers can solve most gaming issues. Here's some
|| simple abc's to always keep in mind. a. Shut off download accelerators,
|| firewalls and antivirus programs when downloading or installing updates;
|| b. Check for game patches:
www.avault.com/pcrl/patches_list.asp?letter=a
|| c. Make sure you meet the game's minimum video and system requirements.
||
|| Before you update your drivers, I recommend that you update DirectX
|| from:
http://www.microsoft.com/windows/directx/default.aspx
||
|| Here are the steps I recommend you use to update your driver:
||
|| 1. To identify the make and model of your card, right click your
|| Desktop, choose Properties / Settings / Advanced / Adapter.
||
|| 2. Download the latest video driver for your card online, using
||
http://mvps.org/nibblesnbits/Video.html#drivers
|| to find the website to download from. I also have advanced
|| video driver and direct X troubleshooting steps on that page.
||
|| 3. Save the .exe driver (or extract the zip file) to a folder
|| in My Documents named after the driver version number.
||
|| 4. Restart the computer in Safe Mode by pressing the F8 key
|| about once every second as it's rebooting to pick Safe Mode.
||
|| 5. Click Start / (settings) Control Panel / System / Hardware
|| Device Manager / expand +Display Adapters / right click on
|| the adapter, pick "Uninstall", and click No if asked to reboot.
||
|| 6. Use Control Panel / Add-Remove programs to uninstall the
|| previous driver (exe)software which may have been installed.
||
|| 7. Restart the computer in Safe Mode by pressing the F8 key
|| about once every second as it's rebooting to pick Safe Mode.
||
|| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
||
|| 9. When Windows prompts you to install the video adapter, click
|| "Cancel" and Double click the driver program to begin installation.
|| * Even if not prompted, doubleclick the driver and install it.
||
|| 10. After you reboot, go to Control Panel / Display / Settings and
|| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|| That's it! Scroll down to the Troubleshooter if you have problems.
||
|| 11. When Windows prompts you to install the video adapter, click
|| "Install from a list or specific location", click the "Browse" button,
|| browse to the My documents folder where you saved the driver,
|| and finally click on one of the driver files to begin installation.
||
|| ** If you are not prompted, or if the driver was updated automatically:
|| Click Start / (settings) Control Panel / System / Hardware Device Manager
|| expand +Display Adapters / right click on the adapter, pick "Update Driver"
|| to start the Update Wizard, choose the "Install from a list..." option:
|| Browse to My Documents\ folder with the driver in it
|| Click OK and click Next to begin the update.
||
|| 12. After you reboot, go to Control Panel / Display / Settings and
|| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|| That's it! Try the advice in the Troubleshooter if you have problems.
||
|| TROUBLESHOOTING:
||
|| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
|| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
|| If any of the Display options are Disabled and you cannot Enable them,
|| your most likely solution would be to update your Chipset Drivers as per
|| my website:
http://mvps.org/nibblesnbits/Video.html#v11
||
|| Your program might not support dual monitors, or "dual head" video cards
|| You can disable the extra video output in your display properties control
|| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
||
|| Along with your Video card, Sound Cards, Motherboard Chipsets,
|| and Video Monitors may also require updated drivers. Even your
|| motherboard's BIOS may need to be updated for compatibility with
|| your Video card. These steps are listed at:
http://NibblesNbitsVideo.tk
||
|| Perhaps the old Video drivers did not completely uninstall. If that's the
|| case, use these utility to completely uninstall the drivers and go to step
|| 7:
|| nvidia:
http://content.guru3d.com/index.php?page=detonatorrip&menu=0
|| or for all cards including nvidia use:
http://www.driverheaven.net/cleaner/
||
|| The latest video drivers sometime don't work with a particular game.
|| (Check the Video suggestions in the readme.txt file in your game folder/CD)
|| If there's no suggestions, try an older (WHQL) driver, and/or if you still
|| experience problems try a Beta driver, or even an Omega driver instead:
||
|| BETA Drivers:
http://download.guru3d.com/
|| OMEGA Drivers:
http://www.omegadrivers.net
||
|| There you have it, if you have any questions feel free to post them!
||
|| Cheers, Windows_XP_MVP_Shell/User
|| Jimmy S.
http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
|| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
||
|| jon2223 Wrote:
|| =================
||| I just got a new computer and I installed Age of Empires III and the
||| Warchiefs expansion. When I clik on the icon or on the exe. file neither of
||| the games will start. I had played them on my older computer and they worked
||| fine there. Is it not possible to get a new computer and install the same
||| game on it ? It installed fine. when i could not start it I uninstalled it
||| and reinstalled it and I still could get neither game to start on the new
||| computer Cuz I had it on two of my personal computers ??
||
||
|| I have checked all of my drivers, etc. I can play every other new game that I have installed... Company of Heroes, Callof Duty
|| 2, Rise of Legends, Prey, Fear and Fear Extraction Point. I am only having the problem with AOE III and AOE III War Chiefs.
| One question I have is: can the game be installed on more than one computer
| ?? Could this be causing the problem?? Cuz I have already installed it on my
| older computer.
