Age of Empires III will not install - please help!

[Guest]

In attempting to install AOE III The War Chiefs, I am not able to
successfully complete installation. Here are the steps/outcomes:
1. Insert disk, click Install
2. Install Shield begins, checks OS, etc.
3. Message window appears: "Age of Empires III is not installed. This setup
will exit."
4. Click OK
5. AOE III InstallShield Wizard appears, "InstallShield Wizard Complete. The
wizard was interrupted before Age of Empires III - The WarChiefs could be
completely installed/uninstalled."
6. Click Finish

Nothing installed. In attempting to start a ticket with MS Support, my PID
is required. Cannot obtain PID unless program is installed. Arrrgh!

I checked my system requirements using dxdiag, and the system far exceeds
the requirements for the game in every category, as far as I can tell. Does
anyone know why this is happening? There is no information given, it just
fails.

Thanks in advance for any help or advice.

 

[Paul Smith]

In attempting to install AOE III The War Chiefs, I am not able to
successfully complete installation. Here are the steps/outcomes:
1. Insert disk, click Install
2. Install Shield begins, checks OS, etc.
3. Message window appears: "Age of Empires III is not installed. This
setup
will exit."
4. Click OK
5. AOE III InstallShield Wizard appears, "InstallShield Wizard Complete.
The
wizard was interrupted before Age of Empires III - The WarChiefs could be
completely installed/uninstalled."
6. Click Finish

Nothing installed. In attempting to start a ticket with MS Support, my PID
is required. Cannot obtain PID unless program is installed. Arrrgh!

I checked my system requirements using dxdiag, and the system far exceeds
the requirements for the game in every category, as far as I can tell.
Does
anyone know why this is happening? There is no information given, it just
fails.

Do you have Age of Empires 3 installed already?

WarChiefs is the expansion pack for it, and as such requires AoE3 installed
already.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.windowsresource.net/
Get ready for Windows Vista: http://www.windowsvista.com/getready/

*Remove nospam. to reply by e-mail*

 

[Lapa]

I have the same problem , what you make for work ?

 

[New Fieend]

Kinda bizarre, wonder if the game disk is damaged?