Any recommendations for printer to work with Vista 64-bit?

A

A.Translator

Despite the many suggestions from kind people on this forum, I have not
been able to get my Canon Pixma 4500 to work properly with my HP
desktop Windows Vista Home Premium 64-bit.

I have tried just about everything under the sun, to no avail, so it
had to be a new printer. A pity, for once the Pixma works, it does a
great job.

Perhaps understandbly I am a bit weiry about what printer to get next.

So, any recommendations?

I want:
- colour (though photo printing not important)
- reasonable speed
- something like a tray or cassette to easily load paper (in other
words: *not* systems where you have to feed the paper 'standing up'
like some (?) Epson printer have)
- not an All-in-one
- reasonable price

Also: anybody want to buy an almost new Canon Pixma? ;-)
 
J

Jerry1111

A.Translator said:
Despite the many suggestions from kind people on this forum, I have not
been able to get my Canon Pixma 4500 to work properly with my HP
desktop Windows Vista Home Premium 64-bit.
Also: anybody want to buy an almost new Canon Pixma? ;-)

If you can get Mp610 - I have it and I'm using it with Vista Business
64bits. No problems so far. In fact I'm much more happy with Canon
drivers than I was with HP.

If that's your choice then you may want to keep ip4500 - same
print-engine. It means that you probably can use existing printhead in
MP610 (thus saving unopened mp610's printhead for future replacement)
and you have additional set of inks.

But if for some mysterious reason your PC doesn't like Canons... then I
don't know. It may refuse to work with half of the printers - you just
don't know.
There's only one thing I can say for sure - Canon MP610 does work with
Vista Business 64bits.
 
A

A.Translator

But if for some mysterious reason your PC doesn't like Canons... then
I don't know. It may refuse to work with half of the printers - you
just don't know.
There's only one thing I can say for sure - Canon MP610 does work
with Vista Business 64bits.

Thanks again, Jerry.
But the MP610 is an All-in-one, isn't it? I don't need one (I have an
excellent Canon scanner...)so I don't want to spend the extra expense.
 
J

Jerry1111

A.Translator said:
Thanks again, Jerry.
But the MP610 is an All-in-one, isn't it? I don't need one (I have an
excellent Canon scanner...)so I don't want to spend the extra expense.

You sure it's 'extra'? It might be just a few pounds/euro more. In fact
you'd be probably happy to find it in a shop at any price - those models
were phased out in favour of less economical family of ip4600/mp620.

That would also be the only option to use your existing consumables.
 
E

emailaddress

If you can get Mp610 - I have it and I'm using it with Vista Business
64bits. No problems so far. In fact I'm much more happy with Canon
drivers than I was with HP.

If that's your choice then you may want to keep ip4500 - same
print-engine. It means that you probably can use existing printhead in
MP610 (thus saving unopened mp610's printhead for future replacement)
and you have additional set of inks.

But if for some mysterious reason your PC doesn't like Canons... then I
don't know. It may refuse to work with half of the printers - you just
don't know.
There's only one thing I can say for sure - Canon MP610 does work with
Vista Business 64bits.

Being same print engine, probably mostly the same driver, it seems
that if the printer itself works outside of Vista 64, and yours works
on Vista 64, there is some problem with the existing Vista
installation which is likely to cause problems with a MP610
replacement, unless it's just a bad driver installation with corrupt
registry entries or errant files to the extent that anything the
system identifies as a different specimen of printer will have a 2nd
chance to install correctly.
 
P

phineaspaine

I've successfully installed a number of Canon printers on Vista 64-
bit, including an iP4000, iP5000, iP5200, and an iP4500. All of these
printers work with Vista 64-bit. The iP5000 was even installed on a
new HP Pavillion desktop with Vista 64-bit. I just pre-installed the
additional "Vista-only" module downloaded from Canon before plugging
in the printer.

If your iP4500 won't work on your PC with Vista 64-bit, I would
suggest there's something wrong with the Canon driver installation.
I'd try uninstalling all Canon software, reboot the PC, reinstall just
the Canon driver, and test your printer. Note that for older Canon
models, there is a Vista-specific program module that must be
downloaded and installed in lieu of a Vista driver.

Getting another printer may solve your problem, but then again, maybe
not. It could be that you somehow corrupted the Vista universal
printer driver, which would probably negate any printer working with
your installation. However, if you restore your PC, and then install
the drivers BEFORE you plug in the printer, you should get your iP4500
to work with Vista 64-bit.

Phineas
 
P

phineaspaine

I've successfully installed a number of Canon printers on Vista 64-
bit, including an iP4000, iP5000, iP5200, and an iP4500.  All of these
printers work with Vista 64-bit.  The iP5000 was even installed on a
new HP Pavillion desktop with Vista 64-bit.  I just pre-installed the
additional "Vista-only" module downloaded from Canon before plugging
in the printer.

If your iP4500 won't work on your PC with Vista 64-bit, I would
suggest there's something wrong with the Canon driver installation.
I'd try uninstalling all Canon software, reboot the PC, reinstall just
the Canon driver, and test your printer.  Note that for older Canon
models, there is a Vista-specific program module that must be
downloaded and installed in lieu of a Vista driver.

Getting another printer may solve your problem, but then again, maybe
not.  It could be that you somehow corrupted the Vista universal
printer driver, which would probably negate any printer working with
your installation.  However, if you restore your PC, and then install
the drivers BEFORE you plug in the printer, you should get your iP4500
to work with Vista 64-bit.

Phineas

P.S. Did you download the latest Vista 64-bit driver for the iP4500?
If not, uninstall whatever driver you did install, download this Vista
64-bit driver for the iP4500 from Canon, and install it. It's
available here:

http://www.canon.ca/support_images/RightNow_Images/Bubble_Jet/ip4500svst64211ej.exe

Phineas
 
A

A.Translator

P.S. Did you download the latest Vista 64-bit driver for the iP4500?

Thanks for all your suggestions, but yes, I did remove and re-install
the proper Canon 64-bit drivers.

Several people have reported having no problems with the Pixma 4500 and
Win Vista 64-bit, so there must be something wrong with my particular
combination of desktop and printer.

The shop I bought both the new desktop and the printer from is willing
to test my set up (on their premises) but I am as yet reluctant to
schlep the lot over there.

I have in the meantime stopped and restarted the print spooler services
and am retesting.
 
J

Jerry1111

A.Translator said:
Thanks for all your suggestions, but yes, I did remove and re-install
the proper Canon 64-bit drivers.

Several people have reported having no problems with the Pixma 4500 and
Win Vista 64-bit, so there must be something wrong with my particular
combination of desktop and printer.

The shop I bought both the new desktop and the printer from is willing
to test my set up (on their premises) but I am as yet reluctant to
schlep the lot over there.

I have in the meantime stopped and restarted the print spooler services
and am retesting.

You may try (in case something from Vista has been corrupted) to
'repair' installation? NOT SURE how it works with Vista - with XP it
just copied all system files without changing configs. But better check
how it works under Vista before doing it.

Also if the shop is willing to do the test - just show them the problem.
Looks like it's a good shop (a bad one would tell you - software
problem, we can look at it for a fee) so it's worth trying.
 
A

A.Translator

You may try (in case something from Vista has been corrupted) to
'repair' installation? NOT SURE how it works with Vista - with XP it
just copied all system files without changing configs. But better
check how it works under Vista before doing it.
Also if the shop is willing to do the test - just show them the
problem. Looks like it's a good shop (a bad one would tell you -
software problem, we can look at it for a fee) so it's worth trying.

I don't want to meddle with systems files ;-)

Indeed a good shop but...it almost looks like the problem has been
solved by stopping and restarting the print spooler services. Don't
really dare to claim succes yet, but all my test prints have been
alright for three days now. Fingers crossed.
 

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