pixma 4500 and windows-64 bit

[A.Translator]

I have a new pc with Windows Vista Home Premium 64-bit and a new Canon
Pixma 4500 printer.

The printer does not work properly: it prints only bits of image or
text. Every bit on a new page.

I have uninstalled and re-installed the driver, making absolutely sure
I had the 64-bit version.

Canon kindly exchanged my printer for another one of the same model.
The problem persists, so it seems the problem is not in the printer
itself, but perhaps in the communication with the pc.

Is there perhaps an error log somewhere that I could use to find out
what is going on? Or does anyone know of an issue with this particular
combination?

All help is greatly appreciated.

 

[A.Translator]

Vista can be a real pain with some device drivers and printer drivers

seem to be particularly troublesome

Thank you, but Vista is not the problem: the printer works fine on my
laptop with Vista 32-bit.

The problem must lie with the driver for 64-bit, or - horror! - with
the motherboard of my new desktop.

 

[measekite]

Vista can be a real pain with some device drivers and printer drivers

seem to be particularly troublesome. A friend of mine recently had to

sell his nearly new printer and buy a different make because the vista

driver would no way install on vista. The new printer worked fine.

Some people are even wiping vista off their PCs and putting XP on it to

If that is the case he should install Linux (Ubuntu) and use all the free
software.

avoid such problems, of which vista has many, some of which you have yet

to discover. Thank heavens I bought a retail copy of XP two years ago

which I can put on my next replacement PC later this year if vista

gives me too much hassle!

Use Linux. It is better.

 

[A.Translator]

If that is the case he should install Linux (Ubuntu) and use all the

free software.

I get so tired of people like you:

- a friend is not necessarily male

- and lots of software I use, does not run on Linux. And no, there is
no good Open Source substitute for my French - Dutch dictionaries,
interactive languages courses, Dreamweaver. Stuff I use every day to
make a living.

- I had a perfectly serious question about printers. This is a forum
about printers. Why don't you keep shtum if you don't have anything to
say about *printers*?

You don't honestly think you helped me? You don't honestly think I am
going to change my whole perfectly fine setup? How long have you been
in computers? No longer than Linux, I bet.

Take your Vista bashing elsewhere.

 

[Jerry1111]

Thank you, but Vista is not the problem: the printer works fine on my
laptop with Vista 32-bit.

The problem must lie with the driver for 64-bit, or - horror! - with
the motherboard of my new desktop.

Might be problem with Vista64. I've had couple of problems with 64bit
machines. But it's better than XP-64bits in terms of driver availability
(not that those drivers are always trouble-free).
F.e. driver for Altera Usb-Blaster is more or less standard FTDI driver,
but it won't work with other devices with standard FTDI drivers. The
workaround is to change names of some 'sys' files in ini files. Not sure
with printers...

I'd try that suspicious driver on a clean, fresh install of Vista64. If
it doesn't work - well, look for another driver. If it works - you have
a conflict (it may not be very obvious what and where is conflicting!).

 

[measekite]

I get so tired of people like you:

- a friend is not necessarily male

- and lots of software I use, does not run on Linux. And no, there is
no good Open Source substitute for my French - Dutch dictionaries,
interactive languages courses, Dreamweaver. Stuff I use every day to
make a living.

SQL Server and Visual Studio do not run under Linux and I use those and
Windows to make a living but for my own use it is Linux all of the way.
It is just better.

- I had a perfectly serious question about printers. This is a forum
about printers. Why don't you keep shtum if you don't have anything to
say about *printers*?

You don't honestly think you helped me? You don't honestly think I am
going to change my whole perfectly fine setup? How long have you been
in computers? No longer than Linux, I bet.

Take your Vista bashing elsewhere.

I was not bashing vista even though it is garbage. It stinks so bad that
about 80% of the major corporations refuse to use it. That is why MS is
working hard to bring out vista ii but are calling is Win 7 because the
want to put some distance into an OS that the market did not welcome much.

 

[Taliesyn]

If that is the case he should install Linux (Ubuntu) and use all the free
software.

Aftermarket is shit. Ask Linux who makes it. I prefer my OEM Windows
Vista, bought it at a bricks and mortar store. If you're not running
Windows you don't have a real computer. . . ... Where have we heard this
shit before, Measekite?????

-Taliesyn

 

[Cari]

Both the ip4300 and ip4200 work just fine in both Vista 64 bit (Ultimate)
and Windows 7 64 bit (Home Premium and Ultimate) in this household. I
suggest you might not have uninstalled the drivers correctly:
http://www.coribright.com/windows/Article_One.htm

Missing out step 4 means you are simply reinstalling the older and possibly
corrupted drivers.

Do you have other printers attached to the same PC that might be adding to
the issue? I take it, it's just a USB local connection?

 

[A.Translator]

Both the ip4300 and ip4200 work just fine in both Vista 64 bit

(Ultimate) and Windows 7 64 bit (Home Premium and Ultimate) in this
household. I suggest you might not have uninstalled the drivers
correctly:
http://www.coribright.com/windows/Article_One.htm

Thank you for a very useful and to-the-point response. I had not
deleted any old drivers, but have now. Everything seems ok sofar.
Thanks a lot.

 

[A.Translator]

Might be problem with Vista64. I've had couple of problems with 64bit

machines

Problems have been solved by deleting old printer drivers as Cari
suggested on this forum.

Thanks for responding, though.