Any ideas on what could be the problem

[Lynn W]

I have uninstalled SP2 but I am still having intermittent problem with
boot-up. I thought everything was okay as it hadn't failed for 3 weeks
then last night it failed again, it just leaves me with the Windows Xp
screen with the bar scrolling round and round. When I force it to close
down and then restart it will then start but only in Safe Mode.
Eventually after about 10 goes I got it to start up normally. Toshiba
helpline couldn't think what it could be with it being intermittent.
They said I may have to use the Recovery Disc, then install SP2 and I
should have no problems with it being on a clean install, then I could
load the other software back.
I am wondering if perhaps everything from SP2 didn't uninstall and that
it sometimes 'get stuck' in boot up. Anyone had a similar problem or a
suggestion please?

 

[David Candy]

It sounds like a hardware fault.

 

[Lynn W]

Any ideas on which hardware. The laptop isn't that old, January 2004

 

[David Candy]

No. Try recording a bootlog and see if you can find where things go awry. But things working after a period of time to warm up is hardware. Try turning on verifier (type it in Start Run) and it may get more details on what is happening when it happens.

I don't know what this means

 

[Enkidu]

Any ideas on which hardware. The laptop isn't that old,
January 2004

Hard disk, but that's a guess. See if there are any hints in
the event logs.

(Start, Control Panel, Administration Tools, Event Viewer).

Look at the system log and see if there's anything there
that might give a clue. The ones with the red crosses, if
any, might be relevant.

Cheers,

Cliff

 

[Lynn W]

Hi thanks for that I have checked Event Viewer and on the night I had
all the problems there are lots of red crosses, I just need to try and
work out what they are telling me!!!

--
Lynn
Please remove spamtrap if replying via email
: Lynn W wrote:
: >
: > Any ideas on which hardware. The laptop isn't that old,
: > January 2004
: >
: Hard disk, but that's a guess. See if there are any hints in
: the event logs.
:
: (Start, Control Panel, Administration Tools, Event Viewer).
:
: Look at the system log and see if there's anything there
: that might give a clue. The ones with the red crosses, if
: any, might be relevant.
:
: Cheers,
:
: Cliff
:
: --
:
: Barzoomian the Martian - http://barzoomian.blogspot.com

 

[Bruce Chambers]

Any ideas on which hardware. The laptop isn't that old, January 2004

It sounds like either a defective motherboard, or a corrupted chipset
driver installation. I've also seen where, on some motherboards, an
updated BIOS flash fixed similar problems.


--

Bruce Chambers

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