Another problem with rules in 2003

[Guest]

I have one rule for my boss, and one rule for the rest of my colleagues. Both
rules says that an email that arrives from a person or distributionlist
should be moved to a folder (one for my boss and one for my colleagues).
Simple rules. The strange thing is that my boss-rule doesn't work! It works
if I run it manually, but not on incoming email. The rules are identical,
except for the addresses and to which folder the mail should be moved. I have
no idea what could be wrong. Anybody have an idea?

Lena, Sweden

 

[Christian Goeller]

zitalen, you wrote on Wed, 5 Apr 2006 07:07:01 -0700:

I have one rule for my boss, and one rule for the rest of my colleagues. Both
rules says that an email that arrives from a person or distributionlist
should be moved to a folder (one for my boss and one for my colleagues).
Simple rules. The strange thing is that my boss-rule doesn't work! It works
if I run it manually, but not on incoming email. The rules are identical,
except for the addresses and to which folder the mail should be moved. I have
no idea what could be wrong. Anybody have an idea?

Which criterias are you using for both rules?

 

[Guest]

By criteria I guess you mean what the rules consists of. As I wrote below,
when email comes to any of my colleagues or my boss, the mail should be moved
to the appropriate folder. My boss's mail should also be flagged with a red
flag, but removing that criteria doesn't help, his mail still ends up in the
Inbox. I had 2 emails from him when I came this morning, and they were
unflagged in the inbox. I ran the rule manually and they popped into his box
with a nice, red flag... Drives me crazy.

Lena

 

[Christian Goeller]

zitalen, you wrote on Wed, 5 Apr 2006 21:25:02 -0700:

By criteria I guess you mean what the rules consists of. As I wrote below,
when email comes to any of my colleagues or my boss, the mail should be moved
to the appropriate folder. My boss's mail should also be flagged with a red
flag, but removing that criteria doesn't help, his mail still ends up in the
Inbox. I had 2 emails from him when I came this morning, and they were
unflagged in the inbox. I ran the rule manually and they popped into his box
with a nice, red flag... Drives me crazy.

No, I meant which conditions must be complied therewith the rule works,
e. g. mail comes from xyz, then move to folder xyz etc.

Please poste the conditions and actions of both rules.

 

[Guest]

i am feeling your pain. i am having problems with rules as well.
the rules that I have setup are to permanently delete spam messages upon
arrival. the criteria is if the subject or body contains the words s0ftware
or pen1s, for example, then it should be permanently deleted unless the email
is from one of my saved contacts. however when i open outlook it places
these emails either in my inbox or junk mail folder. when i run the rule
manually, they are automatically deleted.
doesn't make much sense. and it kinda defeats the purpose of having the
rules if we have to run it manually all the time, huh?