rule not observed / duplicate rules?

[EdStevens]

Outlook 2003 on XP Pro

I pull all of my email into a local personal folder. I get a lot of email
from various automated overnight jobs running on one or more of our HP-UX
boxes. They have various subjects but all have the same value in the FROM
field. Starting from a clean slate (no rules) I create a rule from one of
these messages, specifying

Apply this rule after message arrives
from <name of sender>
and on this machine only
move it to the <name of folder> folder.

and execute the rule immediately.

As more mail comes in (say, the next morning) some of the mail that meets
the rule is diverted to the specified folder, but others that also appear to
meet the rule remain in the Inbox of my local personal folder. So I create a
rule from one of them, choose to execute it immediately, and the mail is
moved to the specified folder.

Now I have two client rules. One called "Fred", the other called "Fred (1)"
and I can find no difference between the two. I have seen this behavior
before, but in the heat of the moment chose to ignore it, or delete all of my
rules and start over. Now I'm seeking help to figure out what's going on ...
why a rule appears to be ignored, causing me to create a second, identical,
rule to properly process all of my incoming mail.

 

[Diane Poremsky [MVP]]

Are you using display names or the actual email address in the From field?

--
Diane Poremsky [MVP - Outlook]





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[EdStevens]

Ah, that would be it. I simply went to "create a rule from this email" and
the display name was pre-loaded in the wizard, so that's what I went with. I
actually have two different servers sending email using the same 'from' name.

Thanks for the lead.

Are you using display names or the actual email address in the From field?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Outlook 2003 on XP Pro

I pull all of my email into a local personal folder. I get a lot of email
from various automated overnight jobs running on one or more of our HP-UX
boxes. They have various subjects but all have the same value in the FROM
field. Starting from a clean slate (no rules) I create a rule from one of
these messages, specifying

Apply this rule after message arrives
from <name of sender>
and on this machine only
move it to the <name of folder> folder.

and execute the rule immediately.

As more mail comes in (say, the next morning) some of the mail that meets
the rule is diverted to the specified folder, but others that also appear
to
meet the rule remain in the Inbox of my local personal folder. So I
create a
rule from one of them, choose to execute it immediately, and the mail is
moved to the specified folder.

Now I have two client rules. One called "Fred", the other called "Fred
(1)"
and I can find no difference between the two. I have seen this behavior
before, but in the heat of the moment chose to ignore it, or delete all of
my
rules and start over. Now I'm seeking help to figure out what's going on
...
why a rule appears to be ignored, causing me to create a second,
identical,
rule to properly process all of my incoming mail.