adding a network printer

[Guest]

I have just connected my brand new PC (Win XP pro with all current updates)
to my small home network. My problem is that the new PC has a problem with
printing to a network printer, HP 3055 all in one, connected directly to a
router via an Ethernet cable. Other two computers on the network print to
this printer OK.
On the new PC I have tried to add the printer using a window wizard. My
HP printer driver was not listed there, so I run Windows update (perhaps I
should have selected ‘have disc’ instead). Anyhow, after the update my
printer showed up on the list. I have added it and set as a default. It shows
on the list of available printers as a default, as expected. However,
printing a test page fails. The new PC connects to the Internet via the
router OK and sees the other two computers, i.e., I can copy from shared
drives, etc.
By the way, how can I get the printer IP address from a PC that connects OK?
One is a Win XP, the other W2K, both pro, with all current updates.
Any suggestions, please?
I posted this question at Printer and Faxes this morning but very little
activity seems to be going on there. Thus, I apologize for double posting.

 

[Malke]

I have just connected my brand new PC (Win XP pro with all current updates)
to my small home network. My problem is that the new PC has a problem with
printing to a network printer, HP 3055 all in one, connected directly to a
router via an Ethernet cable. Other two computers on the network print to
this printer OK.
On the new PC I have tried to add the printer using a window wizard. My
HP printer driver was not listed there, so I run Windows update (perhaps I
should have selected ‘have disc’ instead). Anyhow, after the update my
printer showed up on the list. I have added it and set as a default. It shows
on the list of available printers as a default, as expected. However,
printing a test page fails. The new PC connects to the Internet via the
router OK and sees the other two computers, i.e., I can copy from shared
drives, etc.
By the way, how can I get the printer IP address from a PC that connects OK?
One is a Win XP, the other W2K, both pro, with all current updates.
Any suggestions, please?
I posted this question at Printer and Faxes this morning but very little
activity seems to be going on there. Thus, I apologize for double posting.

For HP network printers, you need to install the drivers on the computer
and not use the Add Printer wizard. The HP software should find the
printer during the installation routine. If it doesn't (but it probably
will if this is a current printer), then install the drivers only and
use the HP Install Network Printer Wizard:

http://h20338.www2.hp.com/Hpsub/cache/344363-0-0-225-121.html

Normally with network printers you can find out the IP address and other
information from the printer menu. Refer to your printer manual for
which button(s) to push to give you the printer menu. Just in case I'm
not clear enough, the button is on the printer and not the computer.


Malke

 

[Patrick Keenan]

For HP network printers, you need to install the drivers on the computer
and not use the Add Printer wizard. The HP software should find the
printer during the installation routine. If it doesn't (but it probably
will if this is a current printer), then install the drivers only and use
the HP Install Network Printer Wizard:

http://h20338.www2.hp.com/Hpsub/cache/344363-0-0-225-121.html

Normally with network printers you can find out the IP address and other
information from the printer menu. Refer to your printer manual for which
button(s) to push to give you the printer menu. Just in case I'm not clear
enough, the button is on the printer and not the computer.


Malke

.... and to add, generally it's better to set a device like a printer to a
fixed IP address, which again will be done from the buttons on the printer
or via a utility shipped with the printer. Set it above or below the range
of DHCP addresses the router provides, and it's not a bad idea to put the
address on a label on the printer.

HTH
-pk

 

[Guest]

Thank you both very much. I have just installed the printer from the disc
that came with it and everything is working just fine now. I have forgotten
that it is how I installed the printer on my other two boxes about a year
ago. Your help and knowledge is very much appreciated, I am sure not only by
me but by many others as well.

JanAdam

 

[Malke]

Thank you both very much. I have just installed the printer from the disc
that came with it and everything is working just fine now. I have forgotten
that it is how I installed the printer on my other two boxes about a year
ago. Your help and knowledge is very much appreciated, I am sure not only by
me but by many others as well.

I'm glad that sorted it for you. Thanks for taking the time to let us know.


Malke