acpi ...apm tab missing

[stephen crawford]

i dont have an apm tab in bios just acpi set to s1/posand there is no apm
tab in power managment in control panel and nothing in device manager about
acpi (includes hidden files) as computer wont power down now since upgrade
to xp looked at knowledge base which eventually goes on about changing hal
drivers but if you get wrong could lead to your computer not starting anyone
had similar.......any help would be appreciated where its not a huge problem
it would be good to find a fix.....i also tried upgrade to sp2..hard drive
crashed,(not connected to sp2 upgrade as far as i know) but before it
crashed it would get to" shutting down windows" then screen would go black i
then turn off manually.. so now have new hdd and fresh install of xp
sp1....which says "its now safe ect"
regards
steve

 

[Sharon F]

i dont have an apm tab in bios just acpi set to s1/posand there is no apm
tab in power managment in control panel and nothing in device manager about
acpi (includes hidden files) as computer wont power down now since upgrade
to xp looked at knowledge base which eventually goes on about changing hal
drivers but if you get wrong could lead to your computer not starting anyone
had similar.......any help would be appreciated where its not a huge problem
it would be good to find a fix.....i also tried upgrade to sp2..hard drive
crashed,(not connected to sp2 upgrade as far as i know) but before it
crashed it would get to" shutting down windows" then screen would go black i
then turn off manually.. so now have new hdd and fresh install of xp
sp1....which says "its now safe ect"
regards
steve

The APM tab shows up in Power Options when using a system board using this
older form of power management. To get automatic shutdown, APM must be
enabled via Control Panel after Windows is installed.

A Hibernate tab (instead of APM) will appear if using a more recent board.
No extra steps necessary for an automatic shutdown.

If not certain what HAL was installed, open Device Manager and check what
is stated under Computer. Example: My system uses a single processor (no
dual CPU or hyperthreading) and it's ACPI compliant. Device Manager shows
"ACPI Uniprocessor PC." If you find "Standard PC" here, the system was not
setup as APM or ACPI type for Windows power management and automatic
shutdown will not be available.

 

[stephen crawford]

Thankyou ..ive been searching for ages for an answer for this ... i have
just got the Hibernate tab as you say in power options in control panel and
its a standard pc in device manager so may not be setup for xp power
managment although m/board box says acpi ready unless the shutdown problem
relating to something else
regards
steve

 

[stephen crawford]

is it possible to update" standard pc" driver in device manager to a acpi
compliant driver to enable auto shutdown
regards
steve

Thankyou ..ive been searching for ages for an answer for this ... i have
just got the Hibernate tab as you say in power options in control panel and
its a standard pc in device manager so may not be setup for xp power
managment although m/board box says acpi ready unless the shutdown problem
relating to something else
regards
steve

 

[stephen crawford]

also would it make a differance if bios set to acpi sleep s3/str (suspend
to ram) instead ofs1/pos(power on suspend)

is it possible to update" standard pc" driver in device manager to a acpi
compliant driver to enable auto shutdown
regards
steve

 

[Martin Marquette]

Exact same problem I had..."shutting down windows" then black screen,
and the power button was the only way to shut it down. Please note that
Windows is shutting down properly, so you can disregard any suggestions
to correct windows shutdown. The problem is that windows is not shutting
down the power supply because it did not detect that your mobo is ACPI
compliant.

I had that problem with SP2, but never had any such a problem with SP1.
Regardless, one solution that should work with either SP1 or 2 is to hit
F5 during setup when the screen says to hit F6, then scroll down and
select the applicable ACPI option. Setup then continues and I'll bet it shuts
down properly. It may be possible to correct an existing installation
using the Repair function, but I don't know how that's accomplished.

 

[Sharon F]

is it possible to update" standard pc" driver in device manager to a acpi
compliant driver to enable auto shutdown

You're welcome, Stephen. "Standard PC" is why you are missing automatic
shutdown. There's no setting to adjust with things as they stand. You need
a different HAL in place of the one that is currently installed to regain
the auto shutdown ability.

I've seen methods described to shoehorn a different HAL into the setup
after XP is installed but these methods are unsupported. Best to reinstall
the operating system and use the F5 option that Martin refers to in his
post. Select the HAL manually.

Another avenue that should be pursued: Check for a BIOS update that
corrects power management issues. You may also want to take this whole
issue up with the folks that provide tech support for the system and/or
system board. They may have other workarounds or suggestions that are
specifically for your system and probably (hopefully!) tested on their end
for effectiveness.

 

[stephen crawford]

Hi that sounds right iam getting "its now safe to turn off your comp" when
sp2 was installed screen just went black , no message which was putting me
off sp2 install again, you can switch of by button and it restarts ok...dont
fancy a reinstall of xp again though , 98se seemed easier...ithink i need to
find out how to change acpi or hal by repair method ,,, which option of
acpi then ?which one have you got
regards
steve

 

[Martin Marquette]

I'd like to try this some time to fix it...use Repair instead of new installation,
and I think you'll still get the F6 screen (hit F5 instead, and make your
selection), then go ahead with the repair install. Try that before you wipe
everything and start over...it may just work. If you don't get the F6
screen, don't proceed because it won't do any good.

 

[stephen crawford]

Thanks ....not sure iam quite ready to try repair only just got xp running
.....what acpi option did you enter ...and did you esp reinstall for this
reason
regards
s

 

[stephen crawford]

i think i will start a new post see how to do a repair to change acpi
options and which one to go for thanks anyway i need a bit more info as to
how ect as not used to windows xp dont want to end up with system wont boot
or something as its going ok apart from the power down issue
regards steve

 

[Martin Marquette]

Sorry, I didn't answer all of your questions. When I do not hit F5 and
go ahead and install XP Pro with SP2 slipstreamed, I have nothing in
Device Manager about ACPI at all, and of course it doesn't shut down.

When I do an installation using F5, I see "ACPI Fixed Feature Button"
under System devices in Device Manager, and it shuts down okay. In
control panel>power options, I have hibernate as one of the tabs, but I
do not have the box checked. Nothing in control panel has ever solved
my problem, I must use the F5 procedure. My mobo is a year old
Gigabyte GA8KNXP with a dual processor, so when I hit F5 I select
ACPI Dual Processor (you can select the 3rd one from the top which
says ACPI).

 

[stephen crawford]

thanks again...better get head down now, think i will do repair when i get
up the nerve my gigabyte GA-7ZM 3 year old has acpi set to s1/pos which is
ok in bios but as said in last post need to find bit more info as
basically...i dont know what happens in this procsess ie would it put
original graphic card drivers back and stuff...thankyou again regards steve

 

[stephen crawford]

hi its me again,,,, at what stage do you press f5 key...to get these acpi
options
thanks
steve.

 

[Sharon F]

hi its me again,,,, at what stage do you press f5 key...to get these acpi
options

No particular order on the articles listed before but they should help you
out with this. May want to read the last one first since that's your
starting point with this issue:

HAL Options After Windows XP or Windows Server 2003 Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;309283&Product=winxp

How to force a Hardware Abstraction Layer during an upgrade or an
installation of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;299340&Product=winxp

From article titled, "It is Now Safe to Turn Off Your Computer" error
message when you try to shut down your computer

If your computer is listed as a Standard PC, but you are sure that the computer is ACPI-compliant, go to "Step 4: If the computer is ACPI-compliant."
Step 4: If the computer is ACPI-compliant

Read the rest of it here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;810903&Product=winxp

 

[Martin Marquette]

hi its me again,,,, at what stage do you press f5 key...to get these acpi
options
thanks
steve.

Set your BIOS to boot to the CD first, with the XP CD ROM in the drive,
and early in the setup process, soon after you hit F8 to agree to the EULA,
you'll see a screen that asks if you need to load SCSI drivers, and along the
bottom of the screen you'll see "Press F6..." Be quick in hitting F5 instead
of F6, it doesn't wait but a few seconds. A window will come up with the
ACPI options. Select one, hit Enter, and the setup continues.

 

[stephen crawford]

thanks for reply... just trying to work out my best way to go...would the
repair option be better than trying to put new hal driver in it seems theres
2 ways to go here
regards steve

 

[Martin Marquette]

I don't know a thing about installing a hal driver.

 

[stephen crawford]

ok ...lets see if i boot off cd choose install first from list then when i
get screen that asks what i wont to do i choose or hit the R button (repair)
then when i see the bit about pressing F6 to load scsi or raid i quickly hit
the F5 tab and choose the acpi option hit enter then let it do repair?
....are there any dangers doing this ,thanks for all help........if i then
upgrade to sp2 will it keep same? hopefully power down correctly when done/
regards
steve

 

[stephen crawford]

its me again...bios is set to boot from cd first but i have my upgrade cd
in which it totally ignores and boots up as normal...what am i doing wrong.
steve