A customer's opinion

[Bill]

A customer called me to help her with a few things on her new computer
from Dell that had Vista installed. I noticed that it ran faster than
some of the other installs on Dell machines. It had 3 gig ram and a fast
processor. She liked the sidebar and had me install a calculator toy. I
put spybot on it for her and also Picasa. She had me install some of her
Hallmark software. We could get two of the three program installed and
running correctly using the little tricks that I have learned by reading
the posts in this newsgroup. The third Hallmark program would install
but there were blank pages without any writing. So we uninstalled that
program. She said that she couldn't get her brand new printer to work.
It was a recent hp photosmart. We went to the web site and Hp had no
plans to support this printer on Vista. Well, that's great. When I
finished, I asked her how she liked Vista and she said that she had
really wanted XP, but Dell told her that only Vista was available. This
was just a week or two ago. She is upset about the printer and she
doesn't like Vista. She finds it very confusing to use. It did help
when I turned on the classic start menu for her, but she could have
gotten that in XP.

 

[Frank]

A customer called me to help her with a few things on her new computer
from Dell that had Vista installed. I noticed that it ran faster than
some of the other installs on Dell machines. It had 3 gig ram and a fast
processor. She liked the sidebar and had me install a calculator toy. I
put spybot on it for her and also Picasa. She had me install some of her
Hallmark software. We could get two of the three program installed and
running correctly using the little tricks that I have learned by reading
the posts in this newsgroup. The third Hallmark program would install
but there were blank pages without any writing. So we uninstalled that
program. She said that she couldn't get her brand new printer to work.
It was a recent hp photosmart. We went to the web site and Hp had no
plans to support this printer on Vista. Well, that's great. When I
finished, I asked her how she liked Vista and she said that she had
really wanted XP, but Dell told her that only Vista was available. This
was just a week or two ago. She is upset about the printer and she
doesn't like Vista. She finds it very confusing to use. It did help
when I turned on the classic start menu for her, but she could have
gotten that in XP.

Bill I've got Hallmark Card Studio 2007 installed on one of my Vista x32
machines and it works perfectly. Which Hallmark is she having problems with?
Sorry about the HP printer driver thing. I threw my HP's out long ago
('90's).
Confusing is the correct word to use when describing everyone's initial
use of Vista. It ain't simply an XP upgrade! Things have moved around to
different locations. But once you get used to it, XP seems old!
Frank

 

[Paul Smith]

I'm using a ten year old HP Deskjet 600 or 700 on my machine without
problems.

What I'd recommend trying is extracting the XP drivers from HP setup
program, and install them manually through the Device Manager. It's
probably just HP's setup program that checks the OS and sees something it
doesn't recognise and HP can't be bothered to update it.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.windowsresource.net/

*Remove nospam. to reply by e-mail*

 

[Adam Albright]

Bill I've got Hallmark Card Studio 2007 installed on one of my Vista x32
machines and it works perfectly. Which Hallmark is she having problems with?
Sorry about the HP printer driver thing. I threw my HP's out long ago
('90's).
Confusing is the correct word to use when describing everyone's initial
use of Vista. It ain't simply an XP upgrade! Things have moved around to
different locations. But once you get used to it, XP seems old!
Frank

A moment of silence please... Frank managed to install software on a
box running Vista. All hail our hero.

Confusing? Geez Frank, you for sure are a dim bulb if you find Vista
confusing or so "different". How so? The FACT is Vista is a damn
simple upgrade, piece of cake, has tons of hand holding features not
in XP, assuming you have average intelligence. That doesn't excuse
that Microsoft dropped the ball with implementing UAC or not
addressing bugs it knew where there, yet shipped the product anyway.

I guess that's why you amazed yourself Frank, you finally did get
something installed and just had to tell us about it. Please refrain
from showing your stupidity by making sweeping statements in the
future like "everyone's inital use of Vista..." Not everyone is a
dumb as you are Frank. The FACT is, Vista is just another version of
Windows. You know how to use one version, you already know how to use
any version, assuming, like I said, you have average intelligence.

 

[Doris Day - MVP]

Confusing is the correct word to use when describing everyone's initial
use of Vista. It ain't simply an XP upgrade! Things have moved around to
different locations.

Pretty much sums up Fista. It's really XP, except Microsoft has moved things
around to different locations and convinced Dr. Frank Piglet to spend a few
hundred dollars to purchase it.