Folders Column Disappears...

P

Paul H

I helped a friend select and install a new desktop w/Vista Home Premium. I
set up Windows Mail to replace her Outlook Express she had used on her old
XP desktop. Whenever she shuts down her computer, the folders column on the
left goes away. She has to do View, Layout, Folder List to get it back. It
stays there on subsequent uses of Windows Mail until the next time she shuts
down. I'm going to suggest she Hibernate, not Shut Down, until I find a fix
for her. Ideas, anyone? TIA, Paul
 
P

Paul H

I don't understand. What AV program?

If the email scanning option for the AV program is enabled disable it.
 
B

+Bob+

I helped a friend select and install a new desktop w/Vista Home Premium. I
set up Windows Mail to replace her Outlook Express she had used on her old
XP desktop. Whenever she shuts down her computer, the folders column on the
left goes away. She has to do View, Layout, Folder List to get it back. It
stays there on subsequent uses of Windows Mail until the next time she shuts
down. I'm going to suggest she Hibernate, not Shut Down, until I find a fix
for her. Ideas, anyone? TIA, Paul
Click to expand...

Try posting to the Vista.mail newsgroup. There's more specific
expertise there.
 
P

Paul H

I helped a friend select and install a new desktop w/Vista Home Premium. I
set up Windows Mail to replace her Outlook Express she had used on her old
XP desktop. Whenever she shuts down her computer, the folders column on
the
left goes away. She has to do View, Layout, Folder List to get it back.
It
stays there on subsequent uses of Windows Mail until the next time she
shuts
down. I'm going to suggest she Hibernate, not Shut Down, until I find a
fix
for her. Ideas, anyone? TIA, Paul
Click to expand...

Try posting to the Vista.mail newsgroup. There's more specific
expertise there.

==================
I did, but I thought I'd also try here...
 

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