can't insert pictures in outlook express

[JD]

Windows XP Home
SP3
IE 8
Outlook Express 2003
Office 2003

I am trying like crazy to fix a problem my step-mom is having on her
computer. She is unable to insert a jpg (or any image) into any program on
her computer. She can't do it in Outlook express (although she can go to
windows explorer and right click on a picture and send it that way). She
can't insert picture from file into Word, Print Shop or anywhere else that
she needs to. I thought i had this fixed a couple weeks ago when i had her go
in to her file associations (control panel) and i walked her through making
sure her jpg was associated with an image program (jasc paint shop). then
everything was working fine for a couple weeks and then last night she went
to insert pictures from within outlook express and she had the whole same
problem (problem is, whatever program she trys, it just freezes the program
and she has to shut it down thru task manager).

I keep thinking this is a windows update thing (as she had just done that
this week)... it' seems like a file association thing. i am trying to do this
over the phone, she's 75 years old, needs her computer to do her church
newsletter, etc. I'm pulling my hair out. I can't find anything about this on
the net. I've had her check for viruses, I've had her run crapcleaner and I
am so hoping someone has an answer?

not sure if this is the right forum for this, but it always does seem to
start with outlook express...

thanks in advance,
JD

 

[Gordon]

Outlook Express 2003

Firstly there is no such THING as "Outlook Express 2003" and secondly this
newsgroup is for support of Outlook
97/98/2000/2002/2003/2007 from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.outlookexpress.general (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general
Good luck!

 

[JD]

I couldn't find the outlook express newsgroup, sorry i bothered you

 

[Tom Willett]

Listing of Microsoft Public Newsgroups:
http://aumha.org/nntp.htm

:I couldn't find the outlook express newsgroup, sorry i bothered you
:
: "Gordon" wrote:
:
: >
: > : >
: > > Outlook Express 2003
: >
: > Firstly there is no such THING as "Outlook Express 2003" and secondly
this
: > newsgroup is for support of Outlook
: > 97/98/2000/2002/2003/2007 from the Office suite of products. Outlook
: > Express is actually a separate program despite the similar name.
: >
: > For help with your OE questions, try an OE newsgroup such as
: > microsoft.public.outlookexpress.general (for OE 6), or
: > an OE help website such as http://insideOE.tomsterdam.com. If you're
: > accessing the Microsoft newsgroups through the MS Product Support
: > Services "Community Newsgroups" web interface, click
: >
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general
: > Good luck!
: >
: > .
: >

 

[Gordon]

I couldn't find the outlook express newsgroup,

I gave it to you in my reply.....