64 bit Vista install DVD failure

R

River Guy

I Purchase Windows Vista Ultimate retail/box from Zipzoomfly.com.
The 64 bit DVD would not boot, but the 32 bit would. Tried a
different DVD drive with the same results. I want to install the
64 bit version. I contacted Zipzoomfly for a RMA and they said
it was non-returnable. Will Microsoft replace? If so, does
anybody have a phone number or a web link that I can use to
resolve my issue?
 

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