I'll be more specific, Bill...
What SHOULD happen (AKA without MSAS)...
Click the Application start icon, and:
3DNA_Desktop.exe
3dnasys.exe
multicap3dna.exe
- show up in Task Manager
- A blue icon appears ("always on top") in the bottom right of desktop
- Program loads, then starts
What DOES happen (with MSAS)...
Click the Application start icon, and:
3dnasys.exe
- starts, but the others don't (in Task Manager)
- Where the icon should be, it appears to have nothing (although if you
launch a maximized window, ex: iexplore, you can see a circle - like a
hole punched through the iexplore window, to the desktop)
- While hovering the mouse over the invisble icon, the hourglass is
present
- Program just hangs at this point, no error, no shut down, no crash -
just stays like that. I have given it up to about 10 minutes or so for
testing purposes with no change in result.
-WW
P.S. My version of 3DNA IS registered [legally], so it is not because of
any handicap to the software, and I have tried it before and after the
REG code was entered...
Bill Sanderson said:
I can't see any rational description of the issue in those forums.
You've posted enough for someone to try to replicate this, though.
Can you give a clear description--what happens when you have Microsoft
Antispyware running and try to start the app?
What should happen?
--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
Is there a workaround to get 3DNA to work with MSAS? The only way to
get it to work is to shut down MSAS, but after 3DNA is launched, you
can restart MSAS with no problems?
3DNA website:
http://www.3dna.net
3DNA forum mentioning issue:
http://3dna.net/forums/main.htm
(search "All Forums" for "microsoft antispyware")
I really, really like MSAS and recommend it to everyone, and 3DNA is
loved by all my clients with children, any solutions?
I tried disabling real-time, but no effect.
Thanks