Thank You !!!! Bill Sanderson !!!!!!!!!!!

[Jerry]

Bill,
You may not remember this post but, you got me fixed and
I thank You. I checked the "errors.log file" in
c:\program files\microsoft antispyware and it contained
655mb .... yes 665mb. I couldn't get it open even with
wordpad. I uninstalled MSAS thru control panel...but
noticed it left many files behind including the error log
file... i deleted them manually. downloaded new MSAS
program, installed it and all is great again....no
spiking nor hang-ups and error log file is not growing
(has about 4 entries).
wish i could have seen error log file...might have helped
others
thx again,
jerry


message

Hi plun,
thx for your response.. my specific problem with MSAS is
that we have been using MSAS Beta 1 for 4 months ... love
it!! ...works great!!....last week it started slowing
down my machine, hanging and making it erratic. After
watching Windows Task Manager (WTM), it shows a spike to
100% cpu usage every 12 seconds (very consistent) .... it
lasts about 3 seconds. Background for this computer is
about 3-4% cpu usage. While spiking,WTM shows two
programs causing this usage; gcasDtServ.exe and
gcasServ.exe. .... both are MSAS programs. Shut down
MSAS and problems goes away...restart MSAS and problem is
back.
Have uninstalled complete program, Downloaded new program
from Microsoft and re-installed. Works fine for a few
hours and then starts the same problem again.

I haven't been responding to your messages 'cause I don't
have any specific
knowledge that relates to the symptoms.

It occurs to me to wonder whether you've checked on the
size of the
errors.log file, typically found in c:\program
files\microsoft antispyware?

This is the nature of peer support--you'll get an answer
if somebody else
has experience with your issue and knows a fix.
Microsoft is definitely
interested in the issues that are seen here. They
monitor these groups, and
feedback here does influence work on the product.
However, you won't
usually see much direct Microsoft involvement in this or
any other public
newsgroup.

 

[Bill Sanderson]

That's terrific news, Jerry--that was pure guesswork on my part, and I'm
really tickled to hear that I got it right!

You should keep an eye on that file. I've seen a new installation behave
normally for weeks at a shot and then grow uncontrollably again. However, I
suspect we will have a new build to work with before it gets much chance at
that.

Thanks again for letting me know!
--