G
Guest
Win XP Home edition on a Dell P4 (well past warranty expiration)
When attempting to install Quicken 2002 that came with the computer (and
during install of Casino [game]), I get the following error message:
------------------------------
16 bit Windows subsystem
An application has attempted to load a 16-bit DOS device driver, which
cannot be supported. This may cause the application to function incorrectly.
Choose 'Close' to terminate the application.
-------------------------------
Both CDs appear to be brand new and scratch-free.
Choosing 'close or 'ignore' button makes no difference -- install process
seems to abort either way.
Other programs (e.g., Medal of Honor) install just fine from this CD drive.
No other problems with the CD drive.
Tried the fix at
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767
(problem sounded similar), but got the following messages when trying to
expand the boot files:
Can't open input file: e:\i386\config.nt.
Tried the fix after that (per help instructions) by writing a new
autoexec.nt and Config.nt file, but not sure if I understood the
instructions. I typed the lines for Autoexec.nt verbatim, but could not
locate a "%SYSTEMROOT%\system32" folder to copy them to. It's been a while
since I typed in DOS commands. Does "%SYSTEMROOT%" mean I was supposed to
type "c:" (my root drive) in the lines in those spaces? I typed them exactly
as presented ("%SYSTEMROOT%\system32").
I'm just about ready to buy a brand new hard drive, install XP fresh,
transfer all my files and settings and then wipe this drive clean (does one
use fdisk and format in Win XP?) to use for a backup drive, but that might
take days.
Any ideas out there?
When attempting to install Quicken 2002 that came with the computer (and
during install of Casino [game]), I get the following error message:
------------------------------
16 bit Windows subsystem
An application has attempted to load a 16-bit DOS device driver, which
cannot be supported. This may cause the application to function incorrectly.
Choose 'Close' to terminate the application.
-------------------------------
Both CDs appear to be brand new and scratch-free.
Choosing 'close or 'ignore' button makes no difference -- install process
seems to abort either way.
Other programs (e.g., Medal of Honor) install just fine from this CD drive.
No other problems with the CD drive.
Tried the fix at
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767
(problem sounded similar), but got the following messages when trying to
expand the boot files:
Can't open input file: e:\i386\config.nt.
Tried the fix after that (per help instructions) by writing a new
autoexec.nt and Config.nt file, but not sure if I understood the
instructions. I typed the lines for Autoexec.nt verbatim, but could not
locate a "%SYSTEMROOT%\system32" folder to copy them to. It's been a while
since I typed in DOS commands. Does "%SYSTEMROOT%" mean I was supposed to
type "c:" (my root drive) in the lines in those spaces? I typed them exactly
as presented ("%SYSTEMROOT%\system32").
I'm just about ready to buy a brand new hard drive, install XP fresh,
transfer all my files and settings and then wipe this drive clean (does one
use fdisk and format in Win XP?) to use for a backup drive, but that might
take days.
Any ideas out there?