Hello,
Thank you for posting.
I understand that the system displays error '0x80070643' while installing
windows update.
Please try the suggestions below. If the first suggestion solves the issue,
please stop at that point.
Suggestion 1:
1. Click Start, click Run, type "secpol.msc" (without the quotation marks),
and then press ENTER.
2. Double-click Local Policies.
3. Double-click User Rights Assignment.
4. Double-click "Back up Files and directories".
5. Click Add, and then double-click the Local Administrators group
6. Click OK.
Now please try to install the update.
Suggestion 2:
NOTE: Before trying out the steps I have listed below, I would request you
to disable all the third party applications such as Spyblocker, Internet or
Web accelerator (Programs associated to boost up the Speed of the Internet
connection), firewall (Zone alarm etc.. ) antivirus (Norton, McAfee,
etc..), etc. since these can block access to the Windows Update site
controls. Once you are finished using the windows update make sure that you
enable these programs.
Please follow these steps:
1. Close any windows you have open.
2. Click on Start, then My Computer
3. Open the C: drive
4. Open the Windows folder
5. Open the System32 folder
6. Find the CatRoot2 folder and right-click on it, and select RENAME.
Change the name to CR2OLD. Make sure you hit Enter after typing in the new
name, so the changes can be saved.
7. Close this window.
Now, try installing the update.
I hope the above information helps to resolve your issue. If there is
anything unclear, please feel free to let me know. Thank you and have a
nice day!
Rashmi
This posting is provided "AS IS" with no warranties, and confers no rights.
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