Trying to uninstall McAfee virus scan-Error 1721

R

Robert Esworthy

I keep trying to uninstall McAfee Virus scan home
edition. Each time I try to uninstall it I recieve an
error 1721 message. It says: There is a problem with
windows installer package. A program required for this
install to complete could not be run. Contact your
support personnel or package vendor.
I don't know what to do.
 
J

Jeffrey LeClair

Here's an address from McAfee's website. If your version
of AntiVirus is different, you should be able to find it
from this page:

http://ts.mcafeehelp.com/faq?
docid=68717&CategoryId=245&chat=

Make sure the entire link appears in your address.

It explains how to make use of manual uninstall. A word
of caution here; it involves editing your registry. The
steps are clear, but I recommend exporting your registry
immediately upon running regedit.exe and prior to making
any modifications. If you mess up, double-clicking on
the resulting .reg file will restore it.

Hope this is helpful.
 

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