second email address

[Guest]

I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann

 

[Gary VanderMolen]

The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

 

[Guest]

have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann

The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]

I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann

 

[Gary VanderMolen]

If you go to http://mysky.sky.com/portal/site/skycom/toolspage
can you access that email account from there?

--
Gary VanderMolen [MS-MVP WLM]

have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann

The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]

I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann

 

[Guest]

yes i can, have also enabled pop
--
thankyou
ann

If you go to http://mysky.sky.com/portal/site/skycom/toolspage
can you access that email account from there?

--
Gary VanderMolen [MS-MVP WLM]

have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann

The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann

 

[Gary VanderMolen]

Then I don't know what could be wrong.
If you want, you could upgrade to Windows Live Mail,
but frankly, I don't think it will make a difference.

--
Gary VanderMolen [MS-MVP WLM]

yes i can, have also enabled pop
--
thankyou
ann

If you go to http://mysky.sky.com/portal/site/skycom/toolspage
can you access that email account from there?

--
Gary VanderMolen [MS-MVP WLM]

have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann


:

The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann

 

[Guest]

Still not resolved, but thankyou for your help
--
thankyou
ann

Then I don't know what could be wrong.
If you want, you could upgrade to Windows Live Mail,
but frankly, I don't think it will make a difference.

--
Gary VanderMolen [MS-MVP WLM]

yes i can, have also enabled pop
--
thankyou
ann

If you go to http://mysky.sky.com/portal/site/skycom/toolspage
can you access that email account from there?

--
Gary VanderMolen [MS-MVP WLM]


have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann


:

The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann

 

[Gary VanderMolen]

You're welcome. Sorry I could not resolve this problem.
If you ever find the solution, let us know.

--
Gary VanderMolen [MS-MVP WLM]

Still not resolved, but thankyou for your help
--
thankyou
ann

Then I don't know what could be wrong.
If you want, you could upgrade to Windows Live Mail,
but frankly, I don't think it will make a difference.

--
Gary VanderMolen [MS-MVP WLM]

yes i can, have also enabled pop
--
thankyou
ann


:

If you go to http://mysky.sky.com/portal/site/skycom/toolspage
can you access that email account from there?

--
Gary VanderMolen [MS-MVP WLM]


have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann


:

The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann

 

[Guest]

Did this just start happening sometime yesterday???? It's happening to me
too. I tried deleting and recreating POP3 account. I tried uninstalling
Windows Update - nothing is working.
I had it happen once before after a Windows Update - but that time a second
update came within hours and fixed the problem.

ARRGH!
Besi

 

[Guest]

No this was from setting up 2nd account - HOWEVER it seems to have righted
itself today. Thanks for all help
--
thankyou
ann

Did this just start happening sometime yesterday???? It's happening to me
too. I tried deleting and recreating POP3 account. I tried uninstalling
Windows Update - nothing is working.
I had it happen once before after a Windows Update - but that time a second
update came within hours and fixed the problem.

ARRGH!
Besi

I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann

 

[Gary VanderMolen]

Good to hear it has been resolved. Sounds like there may have been a
temporary glitch with your account at the mail server end.

--
Gary VanderMolen [MS-MVP WLM]

No this was from setting up 2nd account - HOWEVER it seems to have righted
itself today. Thanks for all help
--
thankyou
ann

Did this just start happening sometime yesterday???? It's happening to me
too. I tried deleting and recreating POP3 account. I tried uninstalling
Windows Update - nothing is working.
I had it happen once before after a Windows Update - but that time a second
update came within hours and fixed the problem.

ARRGH!
Besi

I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann