Can't send/receive!!

H

Help!

Hi, out of the blue I am now being asked to enter in my username and password
when I go into windows mail - how can I fix!!


Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
 
C

computer novice

Help! said:
Hi, out of the blue I am now being asked to enter in my username and password
when I go into windows mail - how can I fix!!


Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
 
M

Mark

Can whoever is kind enough to help this person please help me as well. Same
issue but I am told my User name/User Password invalid. Thanks!! I'm
desperate.
 
H

Hal Hostetler [MVP-P/I]

I seriously doubt its the same issue, probably a very similar issue unless
you're using the same ISP. The same question applies, do you have an
antivirus application installed that is setup to scan your email?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Mark said:
Can whoever is kind enough to help this person please help me as well.
Same
issue but I am told my User name/User Password invalid. Thanks!! I'm
desperate.
--
Mark


Help! said:
Hi, out of the blue I am now being asked to enter in my username and
password
when I go into windows mail - how can I fix!!


Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol:
POP3,
Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
 
H

Hal Hostetler [MVP-P/I]

Do you have an antivirus application installed that is setup to scan your
email?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
G

Gary VanderMolen

Unless your error message is completely identical to the one below,
including the mail server name, there is no guarantee that your issue
has the same cause. If you would like custom help, right-click on your
error message, copy, then paste it into a reply here.
We can't do much troubleshooting without that complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Can whoever is kind enough to help this person please help me as well. Same
issue but I am told my User name/User Password invalid. Thanks!! I'm
desperate.
--
Mark


Help! said:
Hi, out of the blue I am now being asked to enter in my username and password
when I go into windows mail - how can I fix!!


Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
 
M

Mark

Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
THANKS AGAIN, HAL
--
Mark


Hal Hostetler said:
Do you have an antivirus application installed that is setup to scan your
email?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Help! said:
Hi, out of the blue I am now being asked to enter in my username and
password
when I go into windows mail - how can I fix!!


Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
 
M

Mark

Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


Gary VanderMolen said:
Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
G

Gary VanderMolen

Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


Gary VanderMolen said:
Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
M

Mark

Hi Gary,
O.K. as choices are good. Some questions:
What is an ISP? Where would I find my assigned email address? I purchased
this with '07 Vista Home and Student with Microsoft Mail. Is Microsoft Mail
my ISP?
Paying $20 per year is not a huge issue. Just want to make sure it will
work. Also, can I access email from another computer using Mail, Yahoo, or
both?
Thanks again, Gary. I work crazy hours but I will be responding back as I
want to get this done. Thanks again, Gary!!!
--
Mark


Gary VanderMolen said:
Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


Gary VanderMolen said:
Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
G

Gary VanderMolen

Just paying for computer hardware and software does not get you a
connection to the Internet. Windows Mail is simply a piece of software,
it does not provide entitlement to connection service.

Your ISP (Internet service provider) is the company who provides
your connection to the Internet. Typically this can be a slow dial-up
connection, or a much faster broadband connection from your cable company
(Comcast, RoadRunner, etc.) or a DSL connection from your telephone
company (Verizon, AT&T/SBC). When you signed up for Internet service,
they should have given you an email address.

Yahoo's Mail Plus service works fine, but all it does is give you an email
address and the right to use their mail servers. It does not give you a
connection to the Internet. I don't want you to pay Yahoo $20 per year
for something that you may already be entitled to through your ISP for no
added cost.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Hi Gary,
O.K. as choices are good. Some questions:
What is an ISP? Where would I find my assigned email address? I purchased
this with '07 Vista Home and Student with Microsoft Mail. Is Microsoft Mail
my ISP?
Paying $20 per year is not a huge issue. Just want to make sure it will
work. Also, can I access email from another computer using Mail, Yahoo, or
both?
Thanks again, Gary. I work crazy hours but I will be responding back as I
want to get this done. Thanks again, Gary!!!
--
Mark


Gary VanderMolen said:
Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


:

Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
M

Mark

Thanks Gary. That did help. I have wireless internet access via my
roommates modem. They have a Verizon account with their desktop and laptop
so I give them $20 a month. Very economical. I was obviously naive thinking
I could just get a Yahoo email address, start up Mail, set up my contact
list, and be done.
What would you suggest? Let's assume using Mail as my email program and
keeping my Yahoo email address (one thing I did right. I haven't given
anyone my email address until I make sure I can use it). And don't heistate
to explain it to me as you would a ten year old.
And again, thank you for your time!
--
Mark


Gary VanderMolen said:
Just paying for computer hardware and software does not get you a
connection to the Internet. Windows Mail is simply a piece of software,
it does not provide entitlement to connection service.

Your ISP (Internet service provider) is the company who provides
your connection to the Internet. Typically this can be a slow dial-up
connection, or a much faster broadband connection from your cable company
(Comcast, RoadRunner, etc.) or a DSL connection from your telephone
company (Verizon, AT&T/SBC). When you signed up for Internet service,
they should have given you an email address.

Yahoo's Mail Plus service works fine, but all it does is give you an email
address and the right to use their mail servers. It does not give you a
connection to the Internet. I don't want you to pay Yahoo $20 per year
for something that you may already be entitled to through your ISP for no
added cost.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Hi Gary,
O.K. as choices are good. Some questions:
What is an ISP? Where would I find my assigned email address? I purchased
this with '07 Vista Home and Student with Microsoft Mail. Is Microsoft Mail
my ISP?
Paying $20 per year is not a huge issue. Just want to make sure it will
work. Also, can I access email from another computer using Mail, Yahoo, or
both?
Thanks again, Gary. I work crazy hours but I will be responding back as I
want to get this done. Thanks again, Gary!!!
--
Mark


Gary VanderMolen said:
Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


:

Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
G

Gary VanderMolen

You can keep using your Yahoo email address via webmail, using your
browser. If you want to use a desktop email program like Windows Mail,
pay Yahoo to get their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

Alternatively, get a free email account from Gmail: http://gmail.com
and set that up in Windows Mail:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Thanks Gary. That did help. I have wireless internet access via my
roommates modem. They have a Verizon account with their desktop and laptop
so I give them $20 a month. Very economical. I was obviously naive thinking
I could just get a Yahoo email address, start up Mail, set up my contact
list, and be done.
What would you suggest? Let's assume using Mail as my email program and
keeping my Yahoo email address (one thing I did right. I haven't given
anyone my email address until I make sure I can use it). And don't heistate
to explain it to me as you would a ten year old.
And again, thank you for your time!
--
Mark


Gary VanderMolen said:
Just paying for computer hardware and software does not get you a
connection to the Internet. Windows Mail is simply a piece of software,
it does not provide entitlement to connection service.

Your ISP (Internet service provider) is the company who provides
your connection to the Internet. Typically this can be a slow dial-up
connection, or a much faster broadband connection from your cable company
(Comcast, RoadRunner, etc.) or a DSL connection from your telephone
company (Verizon, AT&T/SBC). When you signed up for Internet service,
they should have given you an email address.

Yahoo's Mail Plus service works fine, but all it does is give you an email
address and the right to use their mail servers. It does not give you a
connection to the Internet. I don't want you to pay Yahoo $20 per year
for something that you may already be entitled to through your ISP for no
added cost.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Hi Gary,
O.K. as choices are good. Some questions:
What is an ISP? Where would I find my assigned email address? I purchased
this with '07 Vista Home and Student with Microsoft Mail. Is Microsoft Mail
my ISP?
Paying $20 per year is not a huge issue. Just want to make sure it will
work. Also, can I access email from another computer using Mail, Yahoo, or
both?
Thanks again, Gary. I work crazy hours but I will be responding back as I
want to get this done. Thanks again, Gary!!!
--
Mark


:

Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


:

Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
M

Mark

Gary,
UGGHHHH. I really appreciate your help. I took your advice and set up a
Gmail account. Nope, that didn't happen. Tried to send an email thinking it
was set up and this is the message I got:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test send',
Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Server
Response: '530 5.7.0 Must issue a STARTTLS command first. m73sm1126699rnd.0',
Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

I checked the smtp. I have it as smtp.gmail.com That is what is in the
directions. Any idea what to do??? I am sooo close to getting this done.

Thank you for your help, Gary. It's like Star Wars. "Obie one, you are my
only help"

--
Mark


Gary VanderMolen said:
You can keep using your Yahoo email address via webmail, using your
browser. If you want to use a desktop email program like Windows Mail,
pay Yahoo to get their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

Alternatively, get a free email account from Gmail: http://gmail.com
and set that up in Windows Mail:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Thanks Gary. That did help. I have wireless internet access via my
roommates modem. They have a Verizon account with their desktop and laptop
so I give them $20 a month. Very economical. I was obviously naive thinking
I could just get a Yahoo email address, start up Mail, set up my contact
list, and be done.
What would you suggest? Let's assume using Mail as my email program and
keeping my Yahoo email address (one thing I did right. I haven't given
anyone my email address until I make sure I can use it). And don't heistate
to explain it to me as you would a ten year old.
And again, thank you for your time!
--
Mark


Gary VanderMolen said:
Just paying for computer hardware and software does not get you a
connection to the Internet. Windows Mail is simply a piece of software,
it does not provide entitlement to connection service.

Your ISP (Internet service provider) is the company who provides
your connection to the Internet. Typically this can be a slow dial-up
connection, or a much faster broadband connection from your cable company
(Comcast, RoadRunner, etc.) or a DSL connection from your telephone
company (Verizon, AT&T/SBC). When you signed up for Internet service,
they should have given you an email address.

Yahoo's Mail Plus service works fine, but all it does is give you an email
address and the right to use their mail servers. It does not give you a
connection to the Internet. I don't want you to pay Yahoo $20 per year
for something that you may already be entitled to through your ISP for no
added cost.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
O.K. as choices are good. Some questions:
What is an ISP? Where would I find my assigned email address? I purchased
this with '07 Vista Home and Student with Microsoft Mail. Is Microsoft Mail
my ISP?
Paying $20 per year is not a huge issue. Just want to make sure it will
work. Also, can I access email from another computer using Mail, Yahoo, or
both?
Thanks again, Gary. I work crazy hours but I will be responding back as I
want to get this done. Thanks again, Gary!!!
--
Mark


:

Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


:

Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
G

Gary VanderMolen

You're using incorrect port and SSL settings for Gmail.
For sending, use port 465 (instead of 25), with the SSL option enabled.
Be sure to follow all the settings given in the instructions:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Gary,
UGGHHHH. I really appreciate your help. I took your advice and set up a
Gmail account. Nope, that didn't happen. Tried to send an email thinking it
was set up and this is the message I got:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test send',
Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Server
Response: '530 5.7.0 Must issue a STARTTLS command first. m73sm1126699rnd.0',
Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

I checked the smtp. I have it as smtp.gmail.com That is what is in the
directions. Any idea what to do??? I am sooo close to getting this done.

Thank you for your help, Gary. It's like Star Wars. "Obie one, you are my
only help"

--
Mark


Gary VanderMolen said:
You can keep using your Yahoo email address via webmail, using your
browser. If you want to use a desktop email program like Windows Mail,
pay Yahoo to get their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

Alternatively, get a free email account from Gmail: http://gmail.com
and set that up in Windows Mail:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Thanks Gary. That did help. I have wireless internet access via my
roommates modem. They have a Verizon account with their desktop and laptop
so I give them $20 a month. Very economical. I was obviously naive thinking
I could just get a Yahoo email address, start up Mail, set up my contact
list, and be done.
What would you suggest? Let's assume using Mail as my email program and
keeping my Yahoo email address (one thing I did right. I haven't given
anyone my email address until I make sure I can use it). And don't heistate
to explain it to me as you would a ten year old.
And again, thank you for your time!
--
Mark


:

Just paying for computer hardware and software does not get you a
connection to the Internet. Windows Mail is simply a piece of software,
it does not provide entitlement to connection service.

Your ISP (Internet service provider) is the company who provides
your connection to the Internet. Typically this can be a slow dial-up
connection, or a much faster broadband connection from your cable company
(Comcast, RoadRunner, etc.) or a DSL connection from your telephone
company (Verizon, AT&T/SBC). When you signed up for Internet service,
they should have given you an email address.

Yahoo's Mail Plus service works fine, but all it does is give you an email
address and the right to use their mail servers. It does not give you a
connection to the Internet. I don't want you to pay Yahoo $20 per year
for something that you may already be entitled to through your ISP for no
added cost.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
O.K. as choices are good. Some questions:
What is an ISP? Where would I find my assigned email address? I purchased
this with '07 Vista Home and Student with Microsoft Mail. Is Microsoft Mail
my ISP?
Paying $20 per year is not a huge issue. Just want to make sure it will
work. Also, can I access email from another computer using Mail, Yahoo, or
both?
Thanks again, Gary. I work crazy hours but I will be responding back as I
want to get this done. Thanks again, Gary!!!
--
Mark


:

Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


:

Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
M

Mark

Well, I got closer. I can now send and receive email on Gmail Microsoft
Mail pops up two messages:
The connection to the server has failed. Account: 'pop.gmail.com', Server:
'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E
and...
The connection to the server has failed. Account: 'pop.gmail.com (1)',
Server: 'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

In properties, I changed both incoming pop.gmail.com and outgoing
smtp.gmail.com to 465 -after first doing just outgoing- and enabled SSL on
both as well.
Gary, sorry this is turning into such a headache for you. I feel bad.
Please let me know if the Yahoo pay plan is easier to install and I'll just
do that.
--
Mark


Gary VanderMolen said:
You're using incorrect port and SSL settings for Gmail.
For sending, use port 465 (instead of 25), with the SSL option enabled.
Be sure to follow all the settings given in the instructions:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Gary,
UGGHHHH. I really appreciate your help. I took your advice and set up a
Gmail account. Nope, that didn't happen. Tried to send an email thinking it
was set up and this is the message I got:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test send',
Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Server
Response: '530 5.7.0 Must issue a STARTTLS command first. m73sm1126699rnd.0',
Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

I checked the smtp. I have it as smtp.gmail.com That is what is in the
directions. Any idea what to do??? I am sooo close to getting this done.

Thank you for your help, Gary. It's like Star Wars. "Obie one, you are my
only help"

--
Mark


Gary VanderMolen said:
You can keep using your Yahoo email address via webmail, using your
browser. If you want to use a desktop email program like Windows Mail,
pay Yahoo to get their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

Alternatively, get a free email account from Gmail: http://gmail.com
and set that up in Windows Mail:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Thanks Gary. That did help. I have wireless internet access via my
roommates modem. They have a Verizon account with their desktop and laptop
so I give them $20 a month. Very economical. I was obviously naive thinking
I could just get a Yahoo email address, start up Mail, set up my contact
list, and be done.
What would you suggest? Let's assume using Mail as my email program and
keeping my Yahoo email address (one thing I did right. I haven't given
anyone my email address until I make sure I can use it). And don't heistate
to explain it to me as you would a ten year old.
And again, thank you for your time!
--
Mark


:

Just paying for computer hardware and software does not get you a
connection to the Internet. Windows Mail is simply a piece of software,
it does not provide entitlement to connection service.

Your ISP (Internet service provider) is the company who provides
your connection to the Internet. Typically this can be a slow dial-up
connection, or a much faster broadband connection from your cable company
(Comcast, RoadRunner, etc.) or a DSL connection from your telephone
company (Verizon, AT&T/SBC). When you signed up for Internet service,
they should have given you an email address.

Yahoo's Mail Plus service works fine, but all it does is give you an email
address and the right to use their mail servers. It does not give you a
connection to the Internet. I don't want you to pay Yahoo $20 per year
for something that you may already be entitled to through your ISP for no
added cost.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
O.K. as choices are good. Some questions:
What is an ISP? Where would I find my assigned email address? I purchased
this with '07 Vista Home and Student with Microsoft Mail. Is Microsoft Mail
my ISP?
Paying $20 per year is not a huge issue. Just want to make sure it will
work. Also, can I access email from another computer using Mail, Yahoo, or
both?
Thanks again, Gary. I work crazy hours but I will be responding back as I
want to get this done. Thanks again, Gary!!!
--
Mark


:

Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


:

Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
G

Gary VanderMolen

You're still not following those Gmail setup instructions.
The incoming (POP3) server uses port 995 (not 110), and its SSL
option must be enabled.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Well, I got closer. I can now send and receive email on Gmail Microsoft
Mail pops up two messages:
The connection to the server has failed. Account: 'pop.gmail.com', Server:
'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E
and...
The connection to the server has failed. Account: 'pop.gmail.com (1)',
Server: 'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

In properties, I changed both incoming pop.gmail.com and outgoing
smtp.gmail.com to 465 -after first doing just outgoing- and enabled SSL on
both as well.
Gary, sorry this is turning into such a headache for you. I feel bad.
Please let me know if the Yahoo pay plan is easier to install and I'll just
do that.
--
Mark


Gary VanderMolen said:
You're using incorrect port and SSL settings for Gmail.
For sending, use port 465 (instead of 25), with the SSL option enabled.
Be sure to follow all the settings given in the instructions:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Gary,
UGGHHHH. I really appreciate your help. I took your advice and set up a
Gmail account. Nope, that didn't happen. Tried to send an email thinking it
was set up and this is the message I got:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test send',
Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Server
Response: '530 5.7.0 Must issue a STARTTLS command first. m73sm1126699rnd.0',
Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

I checked the smtp. I have it as smtp.gmail.com That is what is in the
directions. Any idea what to do??? I am sooo close to getting this done.

Thank you for your help, Gary. It's like Star Wars. "Obie one, you are my
only help"

--
Mark


:

You can keep using your Yahoo email address via webmail, using your
browser. If you want to use a desktop email program like Windows Mail,
pay Yahoo to get their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

Alternatively, get a free email account from Gmail: http://gmail.com
and set that up in Windows Mail:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Thanks Gary. That did help. I have wireless internet access via my
roommates modem. They have a Verizon account with their desktop and laptop
so I give them $20 a month. Very economical. I was obviously naive thinking
I could just get a Yahoo email address, start up Mail, set up my contact
list, and be done.
What would you suggest? Let's assume using Mail as my email program and
keeping my Yahoo email address (one thing I did right. I haven't given
anyone my email address until I make sure I can use it). And don't heistate
to explain it to me as you would a ten year old.
And again, thank you for your time!
--
Mark


:

Just paying for computer hardware and software does not get you a
connection to the Internet. Windows Mail is simply a piece of software,
it does not provide entitlement to connection service.

Your ISP (Internet service provider) is the company who provides
your connection to the Internet. Typically this can be a slow dial-up
connection, or a much faster broadband connection from your cable company
(Comcast, RoadRunner, etc.) or a DSL connection from your telephone
company (Verizon, AT&T/SBC). When you signed up for Internet service,
they should have given you an email address.

Yahoo's Mail Plus service works fine, but all it does is give you an email
address and the right to use their mail servers. It does not give you a
connection to the Internet. I don't want you to pay Yahoo $20 per year
for something that you may already be entitled to through your ISP for no
added cost.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
O.K. as choices are good. Some questions:
What is an ISP? Where would I find my assigned email address? I purchased
this with '07 Vista Home and Student with Microsoft Mail. Is Microsoft Mail
my ISP?
Paying $20 per year is not a huge issue. Just want to make sure it will
work. Also, can I access email from another computer using Mail, Yahoo, or
both?
Thanks again, Gary. I work crazy hours but I will be responding back as I
want to get this done. Thanks again, Gary!!!
--
Mark


:

Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


:

Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
M

Mark

Hi Gary,
I really appreciate your help. Went back over it. you were right. I didn't
have it set right. Good I can now logon and I get email from the
google sight.
Bad not receiving mail from Mail
Working real late so tonight so I'm going to simply delete the account and
start from scratch. One problem I am experiencing is that I don't have the
screens that the help instructions provided. Beleive it's the Wizard
running. So I am going into tools, accounts, properties, advanced and doing
it from there.
I'll let you know how it turns out.
--
Mark


Gary VanderMolen said:
You're still not following those Gmail setup instructions.
The incoming (POP3) server uses port 995 (not 110), and its SSL
option must be enabled.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Well, I got closer. I can now send and receive email on Gmail Microsoft
Mail pops up two messages:
The connection to the server has failed. Account: 'pop.gmail.com', Server:
'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E
and...
The connection to the server has failed. Account: 'pop.gmail.com (1)',
Server: 'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

In properties, I changed both incoming pop.gmail.com and outgoing
smtp.gmail.com to 465 -after first doing just outgoing- and enabled SSL on
both as well.
Gary, sorry this is turning into such a headache for you. I feel bad.
Please let me know if the Yahoo pay plan is easier to install and I'll just
do that.
--
Mark


Gary VanderMolen said:
You're using incorrect port and SSL settings for Gmail.
For sending, use port 465 (instead of 25), with the SSL option enabled.
Be sure to follow all the settings given in the instructions:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Gary,
UGGHHHH. I really appreciate your help. I took your advice and set up a
Gmail account. Nope, that didn't happen. Tried to send an email thinking it
was set up and this is the message I got:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test send',
Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Server
Response: '530 5.7.0 Must issue a STARTTLS command first. m73sm1126699rnd.0',
Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

I checked the smtp. I have it as smtp.gmail.com That is what is in the
directions. Any idea what to do??? I am sooo close to getting this done.

Thank you for your help, Gary. It's like Star Wars. "Obie one, you are my
only help"

--
Mark


:

You can keep using your Yahoo email address via webmail, using your
browser. If you want to use a desktop email program like Windows Mail,
pay Yahoo to get their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

Alternatively, get a free email account from Gmail: http://gmail.com
and set that up in Windows Mail:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Thanks Gary. That did help. I have wireless internet access via my
roommates modem. They have a Verizon account with their desktop and laptop
so I give them $20 a month. Very economical. I was obviously naive thinking
I could just get a Yahoo email address, start up Mail, set up my contact
list, and be done.
What would you suggest? Let's assume using Mail as my email program and
keeping my Yahoo email address (one thing I did right. I haven't given
anyone my email address until I make sure I can use it). And don't heistate
to explain it to me as you would a ten year old.
And again, thank you for your time!
--
Mark


:

Just paying for computer hardware and software does not get you a
connection to the Internet. Windows Mail is simply a piece of software,
it does not provide entitlement to connection service.

Your ISP (Internet service provider) is the company who provides
your connection to the Internet. Typically this can be a slow dial-up
connection, or a much faster broadband connection from your cable company
(Comcast, RoadRunner, etc.) or a DSL connection from your telephone
company (Verizon, AT&T/SBC). When you signed up for Internet service,
they should have given you an email address.

Yahoo's Mail Plus service works fine, but all it does is give you an email
address and the right to use their mail servers. It does not give you a
connection to the Internet. I don't want you to pay Yahoo $20 per year
for something that you may already be entitled to through your ISP for no
added cost.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
O.K. as choices are good. Some questions:
What is an ISP? Where would I find my assigned email address? I purchased
this with '07 Vista Home and Student with Microsoft Mail. Is Microsoft Mail
my ISP?
Paying $20 per year is not a huge issue. Just want to make sure it will
work. Also, can I access email from another computer using Mail, Yahoo, or
both?
Thanks again, Gary. I work crazy hours but I will be responding back as I
want to get this done. Thanks again, Gary!!!
--
Mark


:

Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


:

Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 
G

Gary VanderMolen

Let us know if you need more help. That's what I'm here for.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Hi Gary,
I really appreciate your help. Went back over it. you were right. I didn't
have it set right. Good I can now logon and I get email from the
google sight.
Bad not receiving mail from Mail
Working real late so tonight so I'm going to simply delete the account and
start from scratch. One problem I am experiencing is that I don't have the
screens that the help instructions provided. Beleive it's the Wizard
running. So I am going into tools, accounts, properties, advanced and doing
it from there.
I'll let you know how it turns out.
--
Mark


Gary VanderMolen said:
You're still not following those Gmail setup instructions.
The incoming (POP3) server uses port 995 (not 110), and its SSL
option must be enabled.

--
Gary VanderMolen, MS-MVP (Mail)


Mark said:
Well, I got closer. I can now send and receive email on Gmail Microsoft
Mail pops up two messages:
The connection to the server has failed. Account: 'pop.gmail.com', Server:
'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E
and...
The connection to the server has failed. Account: 'pop.gmail.com (1)',
Server: 'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

In properties, I changed both incoming pop.gmail.com and outgoing
smtp.gmail.com to 465 -after first doing just outgoing- and enabled SSL on
both as well.
Gary, sorry this is turning into such a headache for you. I feel bad.
Please let me know if the Yahoo pay plan is easier to install and I'll just
do that.
--
Mark


:

You're using incorrect port and SSL settings for Gmail.
For sending, use port 465 (instead of 25), with the SSL option enabled.
Be sure to follow all the settings given in the instructions:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Gary,
UGGHHHH. I really appreciate your help. I took your advice and set up a
Gmail account. Nope, that didn't happen. Tried to send an email thinking it
was set up and this is the message I got:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test send',
Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Server
Response: '530 5.7.0 Must issue a STARTTLS command first. m73sm1126699rnd.0',
Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

I checked the smtp. I have it as smtp.gmail.com That is what is in the
directions. Any idea what to do??? I am sooo close to getting this done.

Thank you for your help, Gary. It's like Star Wars. "Obie one, you are my
only help"

--
Mark


:

You can keep using your Yahoo email address via webmail, using your
browser. If you want to use a desktop email program like Windows Mail,
pay Yahoo to get their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

Alternatively, get a free email account from Gmail: http://gmail.com
and set that up in Windows Mail:
http://mail.google.com/support/bin/answer.py?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


Thanks Gary. That did help. I have wireless internet access via my
roommates modem. They have a Verizon account with their desktop and laptop
so I give them $20 a month. Very economical. I was obviously naive thinking
I could just get a Yahoo email address, start up Mail, set up my contact
list, and be done.
What would you suggest? Let's assume using Mail as my email program and
keeping my Yahoo email address (one thing I did right. I haven't given
anyone my email address until I make sure I can use it). And don't heistate
to explain it to me as you would a ten year old.
And again, thank you for your time!
--
Mark


:

Just paying for computer hardware and software does not get you a
connection to the Internet. Windows Mail is simply a piece of software,
it does not provide entitlement to connection service.

Your ISP (Internet service provider) is the company who provides
your connection to the Internet. Typically this can be a slow dial-up
connection, or a much faster broadband connection from your cable company
(Comcast, RoadRunner, etc.) or a DSL connection from your telephone
company (Verizon, AT&T/SBC). When you signed up for Internet service,
they should have given you an email address.

Yahoo's Mail Plus service works fine, but all it does is give you an email
address and the right to use their mail servers. It does not give you a
connection to the Internet. I don't want you to pay Yahoo $20 per year
for something that you may already be entitled to through your ISP for no
added cost.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
O.K. as choices are good. Some questions:
What is an ISP? Where would I find my assigned email address? I purchased
this with '07 Vista Home and Student with Microsoft Mail. Is Microsoft Mail
my ISP?
Paying $20 per year is not a huge issue. Just want to make sure it will
work. Also, can I access email from another computer using Mail, Yahoo, or
both?
Thanks again, Gary. I work crazy hours but I will be responding back as I
want to get this done. Thanks again, Gary!!!
--
Mark


:

Well, you have four choices:
a) Continue to use your free Yahoo account, but only through a web browser.
or
b) Pay Yahoo $20 per year, which gets you their premium Mail Plus service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
or
c) Switch to a different email address by getting a free Gmail account:
http://gmail.com.
or
d) Who is your ISP? You can use your ISP-provided email address.

--
Gary VanderMolen, MS-MVP (Mail)


Hi Gary,
Yes, it's a free, U.S. based account. What should I do next?? I kinda like
the email address I created (even I can remember it!!) but I can begin again
if that is the best bet. Most important issue: Need to get Mail setup right
the first time.
THANK YOU FOR YOUR TIME
--
Mark


:

Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top