Scroll bar click causes double jump of window

[Eli Y.]

This began about 10 days ago after the latest security
patch upgrade. Clicking on the scroll bar should normally
cause the pages to scroll up one at a time. Instead, a
single scroll bar click causes the display to scroll up
two pages at once. This is very irritating since it makes
it difficult to use the scroll bar for reading a long web
page, since only every 2nd page displays.
All the programs other than Internet Explorer scroll
normally (one page at a time).
I have IE 6.0 SP1 with the latest security patches. Is
there any chance that I accidentally changed my scroll
preferences using some undocumented code?
Can you help me make my IE more usable, without reloading
all my programs?
Eli Y.

 

[Jim Byrd]

Hi Eli - A bug in the Q824145 patch. Microsoft knows about it.
Click immediately under the slider in the scrollbar or drag the slider.


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In

 

[anonymous]

position cursor 'close' to the top/bottom of the
slider and it will scroll one window. farther away
from slider and it will scroll farther.

press on actual slider and it slides as you move mouse
(desktop computer...laptop will be using the button
or touchpad)

might try using the............
up/down arrow keys (adjust in keyboard properties
window).
pageup/pagedown keys do what is obvious.
home/end keys are too good to be true.

right click scrollbar
menu pops up
select an option
-----------------------------------
Fix for the recent scroll problem.
In display/appearance/advanced change the
scrollbar to size 1. This way you will be forced
to use the keyboard and/or mouse wheel to scroll.
--------------------------------------
try turn off smooth scroll...
Control Panel
System
Advanced
Performance [Settings] button
Visual effects tab
[_] Smooth-scroll list boxes
-------------------------------------

 

[Guest]

Jim:
Thank you for your comments! Wow a real bug, and
microsoft knows about it, but I could find nothing in
their knowledge base.
I guess it doesn't pay to download the patch on the
first day. I am running W2000 so my recent patch number
was B329115 or B828749, but I assume it had the same bad
effect as the Q824145 patch. The patches required a re-
boot. I tried uninstalling them using the MS uninstall
feature, but the scroll problem remains and now appears
permanent.
Now as far as Microsoft is concerned, double scroll
jumps are a feature, rather than a problem?
Eli Y.

 

[Guest]

Wow:
So many work-arounds for so simple a problem!
Regarding your suggestion to turn off smooth scroll, I am
using W2000, so there is no Visual Effects tab under the
Performance button. If it solves the problem, I would do
it right away. Let me know how to implement your
suggestion in W2000.

try turn off smooth scroll...
Control Panel
System
Advanced
Performance [Settings] button
Visual effects tab
[_] Smooth-scroll list boxes

Eli Y.

-----Original Message-----
position cursor 'close' to the top/bottom of the
slider and it will scroll one window. farther away
from slider and it will scroll farther.

press on actual slider and it slides as you move mouse
(desktop computer...laptop will be using the button
or touchpad)

might try using the............
up/down arrow keys (adjust in keyboard properties
window).
pageup/pagedown keys do what is obvious.
home/end keys are too good to be true.

right click scrollbar
menu pops up
select an option
-----------------------------------
Fix for the recent scroll problem.
In display/appearance/advanced change the
scrollbar to size 1. This way you will be forced
to use the keyboard and/or mouse wheel to scroll.
--------------------------------------
try turn off smooth scroll...
Control Panel
System
Advanced
Performance [Settings] button
Visual effects tab
[_] Smooth-scroll list boxes
-------------------------------------

-----Original Message-----
This began about 10 days ago after the latest security
patch upgrade. Clicking on the scroll bar should normally
cause the pages to scroll up one at a time. Instead, a
single scroll bar click causes the display to scroll up
two pages at once. This is very irritating since it makes
it difficult to use the scroll bar for reading a long web
page, since only every 2nd page displays.
All the programs other than Internet Explorer scroll
normally (one page at a time).
I have IE 6.0 SP1 with the latest security patches. Is
there any chance that I accidentally changed my scroll
preferences using some undocumented code?
Can you help me make my IE more usable, without reloading
all my programs?
Eli Y.
.

.

 

[Jim Byrd]

Hi - In IE6, Tools|Internet Options|Advanced, the last box under Browsing.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In

Wow:
So many work-arounds for so simple a problem!
Regarding your suggestion to turn off smooth scroll, I am
using W2000, so there is no Visual Effects tab under the
Performance button. If it solves the problem, I would do
it right away. Let me know how to implement your
suggestion in W2000.

try turn off smooth scroll...
Control Panel
System
Advanced
Performance [Settings] button
Visual effects tab
[_] Smooth-scroll list boxes

Eli Y.

-----Original Message-----
position cursor 'close' to the top/bottom of the
slider and it will scroll one window. farther away
from slider and it will scroll farther.

press on actual slider and it slides as you move mouse
(desktop computer...laptop will be using the button
or touchpad)

might try using the............
up/down arrow keys (adjust in keyboard properties
window).
pageup/pagedown keys do what is obvious.
home/end keys are too good to be true.

right click scrollbar
menu pops up
select an option
-----------------------------------
Fix for the recent scroll problem.
In display/appearance/advanced change the
scrollbar to size 1. This way you will be forced
to use the keyboard and/or mouse wheel to scroll.
--------------------------------------
try turn off smooth scroll...
Control Panel
System
Advanced
Performance [Settings] button
Visual effects tab
[_] Smooth-scroll list boxes
-------------------------------------

-----Original Message-----
This began about 10 days ago after the latest security
patch upgrade. Clicking on the scroll bar should normally
cause the pages to scroll up one at a time. Instead, a
single scroll bar click causes the display to scroll up
two pages at once. This is very irritating since it makes
it difficult to use the scroll bar for reading a long web
page, since only every 2nd page displays.
All the programs other than Internet Explorer scroll
normally (one page at a time).
I have IE 6.0 SP1 with the latest security patches. Is
there any chance that I accidentally changed my scroll
preferences using some undocumented code?
Can you help me make my IE more usable, without reloading
all my programs?
Eli Y.
.

.

 

[Jim Byrd]

Hi Eli - Well, I'm not quite sure where you're at at the moment. However,
in Add-Remove Programs, you should find a listing for Internet Explorer
824145. If you do an Uninstall on this, it should just uninstall the
hotfix. You might want to think carefully about this, however. While the
scroll bar issue is a relatively minor inconvenience which is easy to work
around, this particular cumulative patch protects agains a number of very
important vulnerabilities. I would recommend leaving it, or re-installing
it if you've already removed it, if I were you. JMO and YMMV, of course.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In