Problem

[David]

I have a Dell Laptop, and continually (numerous times
during the day) get the following message:

"Phnhpd32.exe has encountered a problem and needs to
close. We are sorry for the inconveinence.

If you were in the middle of something, the information
you were working on might be lost.

Please tell Microsoft about this problem.

We have created an error report that you can send to us.
We will treat this report as confidential and anonymous.

To see what data this error report contains, click here."

What does it mean? What should I do about it?

 

[Barry]

contact Dell....

 

[Malke]

I have a Dell Laptop, and continually (numerous times
during the day) get the following message:

"Phnhpd32.exe has encountered a problem and needs to
close. We are sorry for the inconveinence.

If you were in the middle of something, the information
you were working on might be lost.

Please tell Microsoft about this problem.

We have created an error report that you can send to us.
We will treat this report as confidential and anonymous.

To see what data this error report contains, click here."

What does it mean? What should I do about it?

Google didn't bring up any links for Phnhpd32.exe. What does a scan with
a current antivirus program (meaning a version not earlier than 2002
and using updated virus definitions) show? Also, remove spyware with
Spybot Search & Destroy from www.security.kolla.de and Ad-aware from
www.lavasoftusa.com. Be sure to update these programs before running
them. It is best to run antivirus and spyware removal tools in Safe
Mode.

Malke