Norton SystemWorks COMPLETE UNINSTALL

[John Blaustein]

Hi,

Running Windows XP Home, Norton SystemWorks 2003 with all components
installed.

I have used Control Panel>Add/Remove Programs to uninstall SystemWorks. The
uninstall went smoothly and removed all of NSW and NAV. After rebooting, I
also uninstalled LiveUpdate and LiveReg. No problem. However, when I open
REGEDIT and search for Symantec, I find a number of registry entries. Do I
have to be concerned that some of the NAV/NSW installation remained on my
system? Should I run RNAV.EXE from the Symantec website? There is also a
SystemWorks uninstall utility. The tech documents say to use those
utilities only if the Add/Remove Programs uninstaller doesn't work.

I want to be completely rid of NAV and NSW.

Thanks for any advice.

Footnote... I'm switching to AVG. My system slowed to a crawl with this
latest LiveUpdate and I'm tired of dealing with the stuff from Symantec that
seems to happen regularly.

John

 

[Jari Lehtonen]

There is also a
SystemWorks uninstall utility. The tech documents say to use those
utilities only if the Add/Remove Programs uninstaller doesn't work.

I want to be completely rid of NAV and NSW.

I have used these uninstallers often and heartly recommend. If you
decide to install Nortonagain there might be a proble because mothing
is remaining in your system.

Footnote... I'm switching to AVG. My system slowed to a crawl with this
latest LiveUpdate and I'm tired of dealing with the stuff from Symantec that
seems to happen regularly.

That crawling has been widely discussed and it was because a Nortons
Verisign certifigate got old.

Jari

 

[optikl]

Hi,

Running Windows XP Home, Norton SystemWorks 2003 with all components
installed.

I have used Control Panel>Add/Remove Programs to uninstall SystemWorks. The
uninstall went smoothly and removed all of NSW and NAV. After rebooting, I
also uninstalled LiveUpdate and LiveReg. No problem. However, when I open
REGEDIT and search for Symantec, I find a number of registry entries. Do I
have to be concerned that some of the NAV/NSW installation remained on my
system? Should I run RNAV.EXE from the Symantec website? There is also a
SystemWorks uninstall utility. The tech documents say to use those
utilities only if the Add/Remove Programs uninstaller doesn't work.

I want to be completely rid of NAV and NSW.

Thanks for any advice.

Footnote... I'm switching to AVG. My system slowed to a crawl with this
latest LiveUpdate and I'm tired of dealing with the stuff from Symantec that
seems to happen regularly.

John

Use the NSW uninstaller, first, then the NAV uninstaller. This will
remove any *significant* registry debris, that might affect a subsequent
reinstall, or the installation of a competitive product.

 

[John Blaustein]

After the Add/Remove Programs uninstall, I used the NSW and RNAV uninstaller
and they both reported nothing to be uninstalled. I seem to be in good
shape, although when I search the registry for "sym," there are still some
entries. I think I better just leave them alone.

Thanks Jair and optikl for your help.

John

 

[Bob Davis]

After the Add/Remove Programs uninstall, I used the NSW and RNAV uninstaller
and they both reported nothing to be uninstalled. I seem to be in good
shape, although when I search the registry for "sym," there are still some
entries. I think I better just leave them alone.

You could remove them manually or delete the NSW and NAV folders and files
under Program Files, then run a registry checker like Registry First Aid.
When it encounters the registry entries without a file location it'll zap
them. This should get rid of the remaining residue in the registry.

 

[John Blaustein]

Bob,

Thank you.

Fortunately, NSW uninstaller worked well and left almost nothing. There
were a couple of folders in Programs, Common Files, etc., but I just deleted
them with no ill-effect.

I ran a registry checker called Easy Cleaner
(http://www.toniarts.com/ecleane.htm) and it didn't find any Symantec
entries that I could easily identify.

In the past, I've uninstalled NSW and/or NAV and then reinstalled them.
Even with what looked like a complete uninstall, upon reinstall, NAV always
knew how much of the virus definitions subscription time was left on the
clock. I suspect the registry entries I'm now seeing are related to that.
Having been in trouble in the past deleting registry entries that I was not
100% sure of, I'm inclined to leave well enough alone now and just ignore
the entries that refer to Symantec. There aren't that many of them.

I saw your other post about the Symantec VeriSign fiasco and couldn't agree
with you more -- thank heaven for newsgroups!

My son is home from college and I was updating his XP notebook with Windows
updates, etc. I ran LiveUpdate and that's when the trouble began.
Fortunately, I was able to manually update the VeriSign file, but that was
after an hour or so of trying everything else I could think of to figure out
why all of a sudden nothing worked correctly. I checked this and other NGs
and then the Symantec support site. What a hassle. We still have NSW/NAV
on my son's laptop, but it's now off my desktop -- replaced by AVG. NSW
never seemed to do much for XP anyway, so I don't miss it a bit.

You asked who is to blame. Maybe Symantec tries to do too much with NAV,
including checking apps against the VeriSign list. I'm not really sure how
all this works, but I do know that at times in the past, LiveUpdate screwed
things up just like this and it was always a "cross your fingers and hope
for a fast fix."

Farewell NSW/NAV.

John

 

[Damjan]

After the Add/Remove Programs uninstall, I used the NSW and RNAV
uninstaller

and they both reported nothing to be uninstalled. I seem to be in good
shape, although when I search the registry for "sym," there are still some
entries. I think I better just leave them alone.

After complete uninstall did I manual removed with regedit ali reg keys,
that include words like "symantec" "norton" "liveupdate" .... After that i
reboot and new installation goes nice without no errors. I think, is safe to
manuali removed all reg entrys.

Greets
D

 

[Larry Sabo]

After complete uninstall did I manual removed with regedit ali reg keys,
that include words like "symantec" "norton" "liveupdate" .... After that i
reboot and new installation goes nice without no errors. I think, is safe to
manuali removed all reg entrys.

Greets
D

Did you use SYMCLN to manually remove all traces? See...

http://service1.symantec.com/SUPPOR...612274407?OpenDocument&ExpandSection=2,5&Src=

Cheers, Larry

 

[John Blaustein]

Larry,

After using Add/Remove to delete NSW, LiveUpdate and LiveReg, I ran SYMCLN
and RNAV. SYMCLN and RNAV both reported nothing to delete, so I think the
Add/Remove must have worked correctly. As I said, there are a few remnants
in the registry, but my system is working well, so I think I'll just leave
them alone.

John