Internet Explorer Error

[Scott]

A friend has IE6 installed on her Win XP laptop. Suddenly, three times
out of four, when opening IE, it shows a general error message. When
I click on "Don't Send" (the error report), the program closes.
The computer seems to be functioning fine otherwise.

Is there a fix for this?

Thanks!
Scott

 

[Shenan Stanley]

A friend has IE6 installed on her Win XP laptop. Suddenly, three
times out of four, when opening IE, it shows a general error
message. When I click on "Don't Send" (the error report), the
program closes.
The computer seems to be functioning fine otherwise.

Is there a fix for this?

"General Error Message"?
I would bet there is a little more you could give here - but chances are
this error is the same a lot of others are getting..

Close all Internet Explorer windows.
Open notepad and put the following in it...

** copy below this line **
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_PROTECT_DECOMPRESSION_FILTER_FROM_ABORT_KB942367]
"*"=dword:00000001
** copy above this line **

It's a total of THREE lines saved into a a file that is not a .txt file
(file extension of .txt) but a .REG file (file extension of .reg).
Technically - it is nothing more than a text file with a file extension that
Windows recognizes and content that it knows what to do with. I'll repeat
them - but with "line #: " in front of each line so when it wraps you know
what it shold be.

line 1: Windows Registry Editor Version 5.00
line 2: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_PROTECT_DECOMPRESSION_FILTER_FROM_ABORT_KB942367]
line 3: "*"=dword:00000001

It's also recommended you press enter on the last line (taking you to a
fourth line with nothing on it) before you save the document in notepad as
(save as option) (type of "all files") 'ANameYouMakeUp.reg'... Then -
simply double-click on it and when it asks - you *do* merge it into your
registry.

Further information:

On a Windows XP SP2-based computer that has certain cumulative security
updates for Internet Explorer installed, Internet Explorer 6 may stop
responding when you try to visit a Web site
http://support.microsoft.com/kb/942367/

 

[Frank Saunders MS-MVP IE,OE/WM]

A friend has IE6 installed on her Win XP laptop. Suddenly, three times
out of four, when opening IE, it shows a general error message. When
I click on "Don't Send" (the error report), the program closes.
The computer seems to be functioning fine otherwise.

Is there a fix for this?

Thanks!
Scott

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

 

[Tom]

A friend has IE6 installed on her Win XP laptop. Suddenly, three
times out of four, when opening IE, it shows a general error
message.  When I click on "Don't Send" (the error report), the
program closes.
The computer seems to be functioning fine otherwise.

Is there a fix for this?

"General Error Message"?
I would bet there is a little more you could give here - but chances are
this error is the same a lot of others are getting..

Close all Internet Explorer windows.
Open notepad and put the following in it...

** copy below this line **
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_PROTECT_DECOMPRESSION_FILTER_FROM_ABOR­T_KB942367]
"*"=dword:00000001
** copy above this line **

It's a total of THREE lines saved into a a file that is not a .txt file
(file extension of .txt) but a .REG file (file extension of .reg).
Technically - it is nothing more than a text file with a file extension that
Windows recognizes and content that it knows what to do with.  I'll repeat
them - but with "line #: " in front of each line so when it wraps you know
what it shold be.

line 1: Windows Registry Editor Version 5.00
line 2: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Main\FeatureControl\FEATURE_PROTECT_DECOMPRESSION_FILTER_FROM_ABOR­T_KB942367]
line 3: "*"=dword:00000001

It's also recommended you press enter on the last line (taking you to a
fourth line with nothing on it) before you save the document in notepad as
(save as option) (type of "all files") 'ANameYouMakeUp.reg'...  Then -
simply double-click on it and when it asks - you *do* merge it into your
registry.

Further information:

On a Windows XP SP2-based computer that has certain cumulative security
updates for Internet Explorer installed, Internet Explorer 6 may stop
responding when you try to visit a Web sitehttp://support.microsoft.com/kb/942367/

Hi Shenan

I'd the same problem and couldn't figure out why IE6 started to crash
on some of my usual web pages.

I read in another group today that Microsoft have now released a fix
for the update that caused this problem (KB942615). It can be found
here:-

http://support.microsoft.com/kb/946627

Tom