control panel missing internet options

[Guest]

my dad's sony stopped updating / downloading about Feb 21, 2007. he was
running ie7--there is no menu bar with internet options/tools . there is an
icon for internet options in control panel, but there is no name and it will
not open.

active x control will not show when connected. I believe this could be why
installs will not work.

please suggest fixes.

Thanks,
Sharon

 

[Shenan Stanley]

my dad's sony stopped updating / downloading about Feb 21, 2007.
he was running ie7--there is no menu bar with internet
options/tools . there is an icon for internet options in control
panel, but there is no name and it will not open.

active x control will not show when connected. I believe this
could be why installs will not work.

please suggest fixes.

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )

Do you get an error message like, "This operation has been cancelled due to
restrictions in effect on this computer."?

Does the following key (either of them) exist?
HKEY_CURRENT_USER/Software/Policies/Microsoft/Internet
Explorer/Restrictions/NoBrowserOptions
HKEY_LOCAL_MACHINE/Software/Policies/Microsoft/Internet
Explorer/Restrictions/NoBrowserOptions
(If so - what is the value?)

Tried a 'System Restore' to a date where it was working?

What - if any - error do you get? Anything in the Event Log?

 

[Wesley Vogel]

inetcpl.cpl is Internet Properties.

Start | Run | Type: inetcpl.cpl | Click OK

Does Internet Properties open?

With Internet Explorer open...
Hit your F11 key to get out of Full Screen mode. The F11 key toggles
between Full Screen mode and a Normal or Maximized window.

In Full Screen (F11) the Menu Bar, the Address Bar and Links can be added.

Right click the top Toolbar and Select Menu Bar, Address Bar or Links.

Alt + V + T will also open the Toolbars menu where you can add or remove the
Menu Bar, the Address Bar and Links. Alt + V + T + M toggles the Menu Bar.
Alt + V + T + A toggles the Address Bar. Alt + V + L toggles Links.

If Auto-Hide is Selected, moving the cursor to the top of the window should
display the Toolbar. Move the cursor to the top, right click the Toolbar
and UNSelect Auto-Hide.

Alt + V will open the View menu where you can point to Toolbars and UNSelect
Auto-Hide. Alt + V + T + H will toggle Auto-Hide on and off.

In Internet Explorer, but not Windows Explorer, Alt + V will open the View
menu where you can UNSelect Full Screen. Alt + V + F will also toggle Full
Screen in IE.

The Menu Bar has:
File
Edit
View
Favorites
Tools
Help
-----

You will have to try these in both Internet Explorer and Windows Explorer.

Try Alt + Spacebar and select Restore.
or Alt + Spacebar + R.

Try Alt + V and UNSelect Full Screen.
or Alt + V + F.

Try Alt + V, point to Toolbars and select Menu Bar.
or Alt + V + T + M.

Also the File menus could have been removed do to Group Policy and/or a
registry setting.

Open the Registry Editor...
Start | Run | Type: regedit | Click OK |
Navigate to >>>
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer
and/or
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer
Value Name: NoFileMenu
Value Type: REG_DWORD
Value Data: 0 or 1
0 = The File menus are active.
1 = The File menus are removed or disabled.
NoFileMenu not listed in registry = The File menus are active.

If XP Pro, use Group Policy...
Start | Run | Type: gpedit.msc | Click OK|
Navigate to >>>
User Configuration\Administrative Templates\Windows Components\
Windows Explorer\
Remove File menu from Windows Explorer
Set to: Not configured

Remove File menu from Windows Explorer
[[Removes the File menu from My Computer and Windows Explorer.

This setting does not prevent users from using other methods to perform
tasks available on the File menu.

Removes the File menu from My Computer and Windows Explorer, and disables
the File menu in Internet Explorer.]]
-----

Internet Explorer or Windows Explorer Missing Address Bar.

Start | Run | Type or paste:

REGSVR32 /i BROWSEUI.DLL

Click OK.

Reboot.
-----

Also see this...
Menu bar/Toolbar Missing in Windows Explorer and/or Internet Explorer
http://support.microsoft.com/kb/555130


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

I looked in the registry but there is no Internet Explorer under
policies/microsoft in either of the two keys (current or local).

I do not get any error messages.

I tried to restore to an earlier date, but there is no improvement in the
problem.

Thanks,
Sharon

 

[Guest]

Internet Explorer is running in Maximized mode. I toggled to Full Screen
mode and back again to Maximized mode to check.

When I right click, my only options are to restore, minimize, exit. I
tried Alt + V +_ T, but nothing happened.

Again, no error messages are given.

I also followed the instruction at:
http://support.microsoft.com/kb/555130

No change--I have not restarted the computer yet though.

inetcpl.cpl is Internet Properties.

Start | Run | Type: inetcpl.cpl | Click OK

Does Internet Properties open?

With Internet Explorer open...
Hit your F11 key to get out of Full Screen mode. The F11 key toggles
between Full Screen mode and a Normal or Maximized window.

In Full Screen (F11) the Menu Bar, the Address Bar and Links can be added.

Right click the top Toolbar and Select Menu Bar, Address Bar or Links.

Alt + V + T will also open the Toolbars menu where you can add or remove the
Menu Bar, the Address Bar and Links. Alt + V + T + M toggles the Menu Bar.
Alt + V + T + A toggles the Address Bar. Alt + V + L toggles Links.

If Auto-Hide is Selected, moving the cursor to the top of the window should
display the Toolbar. Move the cursor to the top, right click the Toolbar
and UNSelect Auto-Hide.

Alt + V will open the View menu where you can point to Toolbars and UNSelect
Auto-Hide. Alt + V + T + H will toggle Auto-Hide on and off.

In Internet Explorer, but not Windows Explorer, Alt + V will open the View
menu where you can UNSelect Full Screen. Alt + V + F will also toggle Full
Screen in IE.

The Menu Bar has:
File
Edit
View
Favorites
Tools
Help
-----

You will have to try these in both Internet Explorer and Windows Explorer.

Try Alt + Spacebar and select Restore.
or Alt + Spacebar + R.

Try Alt + V and UNSelect Full Screen.
or Alt + V + F.

Try Alt + V, point to Toolbars and select Menu Bar.
or Alt + V + T + M.

Also the File menus could have been removed do to Group Policy and/or a
registry setting.

Open the Registry Editor...
Start | Run | Type: regedit | Click OK |
Navigate to >>>
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer
and/or
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer
Value Name: NoFileMenu
Value Type: REG_DWORD
Value Data: 0 or 1
0 = The File menus are active.
1 = The File menus are removed or disabled.
NoFileMenu not listed in registry = The File menus are active.

If XP Pro, use Group Policy...
Start | Run | Type: gpedit.msc | Click OK|
Navigate to >>>
User Configuration\Administrative Templates\Windows Components\
Windows Explorer\
Remove File menu from Windows Explorer
Set to: Not configured

Remove File menu from Windows Explorer
[[Removes the File menu from My Computer and Windows Explorer.

This setting does not prevent users from using other methods to perform
tasks available on the File menu.

Removes the File menu from My Computer and Windows Explorer, and disables
the File menu in Internet Explorer.]]
-----

Internet Explorer or Windows Explorer Missing Address Bar.

Start | Run | Type or paste:

REGSVR32 /i BROWSEUI.DLL

Click OK.

Reboot.
-----

Also see this...
Menu bar/Toolbar Missing in Windows Explorer and/or Internet Explorer
http://support.microsoft.com/kb/555130


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

my dad's sony stopped updating / downloading about Feb 21, 2007. he was
running ie7--there is no menu bar with internet options/tools . there is
an icon for internet options in control panel, but there is no name and
it will not open.

active x control will not show when connected. I believe this could be
why installs will not work.

please suggest fixes.

Thanks,
Sharon

 

[Wesley Vogel]

When in doubt, reboot.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Internet Explorer is running in Maximized mode. I toggled to Full Screen
mode and back again to Maximized mode to check.

When I right click, my only options are to restore, minimize, exit. I
tried Alt + V +_ T, but nothing happened.

Again, no error messages are given.

I also followed the instruction at:
http://support.microsoft.com/kb/555130

No change--I have not restarted the computer yet though.

inetcpl.cpl is Internet Properties.

Start | Run | Type: inetcpl.cpl | Click OK

Does Internet Properties open?

With Internet Explorer open...
Hit your F11 key to get out of Full Screen mode. The F11 key toggles
between Full Screen mode and a Normal or Maximized window.

In Full Screen (F11) the Menu Bar, the Address Bar and Links can be
added.

Right click the top Toolbar and Select Menu Bar, Address Bar or Links.

Alt + V + T will also open the Toolbars menu where you can add or remove
the Menu Bar, the Address Bar and Links. Alt + V + T + M toggles the
Menu Bar. Alt + V + T + A toggles the Address Bar. Alt + V + L toggles
Links.

If Auto-Hide is Selected, moving the cursor to the top of the window
should display the Toolbar. Move the cursor to the top, right click the
Toolbar and UNSelect Auto-Hide.

Alt + V will open the View menu where you can point to Toolbars and
UNSelect Auto-Hide. Alt + V + T + H will toggle Auto-Hide on and off.

In Internet Explorer, but not Windows Explorer, Alt + V will open the
View menu where you can UNSelect Full Screen. Alt + V + F will also
toggle Full Screen in IE.

The Menu Bar has:
File
Edit
View
Favorites
Tools
Help
-----

You will have to try these in both Internet Explorer and Windows
Explorer.

Try Alt + Spacebar and select Restore.
or Alt + Spacebar + R.

Try Alt + V and UNSelect Full Screen.
or Alt + V + F.

Try Alt + V, point to Toolbars and select Menu Bar.
or Alt + V + T + M.

Also the File menus could have been removed do to Group Policy and/or a
registry setting.

Open the Registry Editor...
Start | Run | Type: regedit | Click OK |
Navigate to >>>
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer
and/or
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer
Value Name: NoFileMenu
Value Type: REG_DWORD
Value Data: 0 or 1
0 = The File menus are active.
1 = The File menus are removed or disabled.
NoFileMenu not listed in registry = The File menus are active.

If XP Pro, use Group Policy...
Start | Run | Type: gpedit.msc | Click OK|
Navigate to >>>
User Configuration\Administrative Templates\Windows Components\
Windows Explorer\
Remove File menu from Windows Explorer
Set to: Not configured

Remove File menu from Windows Explorer
[[Removes the File menu from My Computer and Windows Explorer.

This setting does not prevent users from using other methods to perform
tasks available on the File menu.

Removes the File menu from My Computer and Windows Explorer, and disables
the File menu in Internet Explorer.]]
-----

Internet Explorer or Windows Explorer Missing Address Bar.

Start | Run | Type or paste:

REGSVR32 /i BROWSEUI.DLL

Click OK.

Reboot.
-----

Also see this...
Menu bar/Toolbar Missing in Windows Explorer and/or Internet Explorer
http://support.microsoft.com/kb/555130


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

my dad's sony stopped updating / downloading about Feb 21, 2007. he was
running ie7--there is no menu bar with internet options/tools . there
is an icon for internet options in control panel, but there is no name
and it will not open.

active x control will not show when connected. I believe this could be
why installs will not work.

please suggest fixes.

Thanks,
Sharon

 

[Guest]

Still didn't work. I am seriously contemplating re-installing windows. What
do you think about that.

Or can I copy the missing data from another computer somehow get it in the
registry. Since the INTERNET EXPLORER is not in the HKEY...I don't know what
else to do.

THANKS FOR ALL YOUR HELP...
Sharon

When in doubt, reboot.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Internet Explorer is running in Maximized mode. I toggled to Full Screen
mode and back again to Maximized mode to check.

When I right click, my only options are to restore, minimize, exit. I
tried Alt + V +_ T, but nothing happened.

Again, no error messages are given.

I also followed the instruction at:
http://support.microsoft.com/kb/555130

No change--I have not restarted the computer yet though.

inetcpl.cpl is Internet Properties.

Start | Run | Type: inetcpl.cpl | Click OK

Does Internet Properties open?

With Internet Explorer open...
Hit your F11 key to get out of Full Screen mode. The F11 key toggles
between Full Screen mode and a Normal or Maximized window.

In Full Screen (F11) the Menu Bar, the Address Bar and Links can be
added.

Right click the top Toolbar and Select Menu Bar, Address Bar or Links.

Alt + V + T will also open the Toolbars menu where you can add or remove
the Menu Bar, the Address Bar and Links. Alt + V + T + M toggles the
Menu Bar. Alt + V + T + A toggles the Address Bar. Alt + V + L toggles
Links.

If Auto-Hide is Selected, moving the cursor to the top of the window
should display the Toolbar. Move the cursor to the top, right click the
Toolbar and UNSelect Auto-Hide.

Alt + V will open the View menu where you can point to Toolbars and
UNSelect Auto-Hide. Alt + V + T + H will toggle Auto-Hide on and off.

In Internet Explorer, but not Windows Explorer, Alt + V will open the
View menu where you can UNSelect Full Screen. Alt + V + F will also
toggle Full Screen in IE.

The Menu Bar has:
File
Edit
View
Favorites
Tools
Help
-----

You will have to try these in both Internet Explorer and Windows
Explorer.

Try Alt + Spacebar and select Restore.
or Alt + Spacebar + R.

Try Alt + V and UNSelect Full Screen.
or Alt + V + F.

Try Alt + V, point to Toolbars and select Menu Bar.
or Alt + V + T + M.

Also the File menus could have been removed do to Group Policy and/or a
registry setting.

Open the Registry Editor...
Start | Run | Type: regedit | Click OK |
Navigate to >>>
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer
and/or
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer
Value Name: NoFileMenu
Value Type: REG_DWORD
Value Data: 0 or 1
0 = The File menus are active.
1 = The File menus are removed or disabled.
NoFileMenu not listed in registry = The File menus are active.

If XP Pro, use Group Policy...
Start | Run | Type: gpedit.msc | Click OK|
Navigate to >>>
User Configuration\Administrative Templates\Windows Components\
Windows Explorer\
Remove File menu from Windows Explorer
Set to: Not configured

Remove File menu from Windows Explorer
[[Removes the File menu from My Computer and Windows Explorer.

This setting does not prevent users from using other methods to perform
tasks available on the File menu.

Removes the File menu from My Computer and Windows Explorer, and disables
the File menu in Internet Explorer.]]
-----

Internet Explorer or Windows Explorer Missing Address Bar.

Start | Run | Type or paste:

REGSVR32 /i BROWSEUI.DLL

Click OK.

Reboot.
-----

Also see this...
Menu bar/Toolbar Missing in Windows Explorer and/or Internet Explorer
http://support.microsoft.com/kb/555130


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Sharon <[email protected]> hunted and pecked:
my dad's sony stopped updating / downloading about Feb 21, 2007. he was
running ie7--there is no menu bar with internet options/tools . there
is an icon for internet options in control panel, but there is no name
and it will not open.

active x control will not show when connected. I believe this could be
why installs will not work.

please suggest fixes.

Thanks,
Sharon

 

[Wesley Vogel]

Are you using IE 6 or IE 7?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Still didn't work. I am seriously contemplating re-installing windows.
What do you think about that.

Or can I copy the missing data from another computer somehow get it in the
registry. Since the INTERNET EXPLORER is not in the HKEY...I don't know
what else to do.

THANKS FOR ALL YOUR HELP...
Sharon

When in doubt, reboot.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Internet Explorer is running in Maximized mode. I toggled to Full
Screen mode and back again to Maximized mode to check.

When I right click, my only options are to restore, minimize, exit. I
tried Alt + V +_ T, but nothing happened.

Again, no error messages are given.

I also followed the instruction at:
http://support.microsoft.com/kb/555130

No change--I have not restarted the computer yet though.





:

inetcpl.cpl is Internet Properties.

Start | Run | Type: inetcpl.cpl | Click OK

Does Internet Properties open?

With Internet Explorer open...
Hit your F11 key to get out of Full Screen mode. The F11 key toggles
between Full Screen mode and a Normal or Maximized window.

In Full Screen (F11) the Menu Bar, the Address Bar and Links can be
added.

Right click the top Toolbar and Select Menu Bar, Address Bar or Links.

Alt + V + T will also open the Toolbars menu where you can add or
remove the Menu Bar, the Address Bar and Links. Alt + V + T + M
toggles the Menu Bar. Alt + V + T + A toggles the Address Bar. Alt +
V + L toggles Links.

If Auto-Hide is Selected, moving the cursor to the top of the window
should display the Toolbar. Move the cursor to the top, right click
the Toolbar and UNSelect Auto-Hide.

Alt + V will open the View menu where you can point to Toolbars and
UNSelect Auto-Hide. Alt + V + T + H will toggle Auto-Hide on and off.

In Internet Explorer, but not Windows Explorer, Alt + V will open the
View menu where you can UNSelect Full Screen. Alt + V + F will also
toggle Full Screen in IE.

The Menu Bar has:
File
Edit
View
Favorites
Tools
Help
-----

You will have to try these in both Internet Explorer and Windows
Explorer.

Try Alt + Spacebar and select Restore.
or Alt + Spacebar + R.

Try Alt + V and UNSelect Full Screen.
or Alt + V + F.

Try Alt + V, point to Toolbars and select Menu Bar.
or Alt + V + T + M.

Also the File menus could have been removed do to Group Policy and/or a
registry setting.

Open the Registry Editor...
Start | Run | Type: regedit | Click OK |
Navigate to >>>
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer
and/or
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
Policies\Explorer
Value Name: NoFileMenu
Value Type: REG_DWORD
Value Data: 0 or 1
0 = The File menus are active.
1 = The File menus are removed or disabled.
NoFileMenu not listed in registry = The File menus are active.

If XP Pro, use Group Policy...
Start | Run | Type: gpedit.msc | Click OK|
Navigate to >>>
User Configuration\Administrative Templates\Windows Components\
Windows Explorer\
Remove File menu from Windows Explorer
Set to: Not configured

Remove File menu from Windows Explorer
[[Removes the File menu from My Computer and Windows Explorer.

This setting does not prevent users from using other methods to perform
tasks available on the File menu.

Removes the File menu from My Computer and Windows Explorer, and
disables the File menu in Internet Explorer.]]
-----

Internet Explorer or Windows Explorer Missing Address Bar.

Start | Run | Type or paste:

REGSVR32 /i BROWSEUI.DLL

Click OK.

Reboot.
-----

Also see this...
Menu bar/Toolbar Missing in Windows Explorer and/or Internet Explorer
http://support.microsoft.com/kb/555130


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Sharon <[email protected]> hunted and pecked:
my dad's sony stopped updating / downloading about Feb 21, 2007. he
was running ie7--there is no menu bar with internet options/tools .
there is an icon for internet options in control panel, but there is
no name and it will not open.

active x control will not show when connected. I believe this could
be why installs will not work.

please suggest fixes.

Thanks,
Sharon