can't run recovery discs can't reinstal windows hp

G

Guest

i have windows xp service pack 2 runing on a toshiba satellite pro 6100
after i insert disc 1 asks for disc 3 and then when i insert it it brings a
message that this is not the recovery disc for that comp. which is not corect
so i can't preinstal the windows
i have 5 recovery discs that came with the comp but don't have the windows
xp disc
and i don't know what to do the comp is in very bad performance condition
 
D

databaseben

have you researched this
issue at the parent website for
the laptop?

maybe they have faq's
already answered to others
that had similar problems and
machines like yours....

also, one way to get into
the pc is with emergency boot disks
 
G

Guest

it doesn't allow me to use the emergency boot discs
and i have used once before these recovery/drivers cds
to preinstal the windows
it all hapend after i uninstaled the antivirus program kaspersky from the comp
after that everything went wrong
 
D

databaseben

there was a discovery made a while back
that found a version of karpensky had
been reprogrammed to be malicious.

but if you had this illegal version or the
official version is not clear. However
it is likely that embedded something in
the boot sector of your harddisk.

If it
was the illegal version, then it likely
embedded a boot virus. If it were
the official version then it likely embedded
something to protect your boot sector, but
then the boot sector was damaged.

if you cannot access the harddisk
with emergency boot disks and
your installation disks are not
working, then i think you agree
that there isn't much you can do.

there is still a chance for recovery.
borrow someone elses window xp
setup cd's and use them to do a
repair install. You can use
their product key, and can change
it back to yours later.

once inside your windows
check your harddisk for the
i386 folder and launch winnt32.exe

good luck......
 

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