Cant Delete inbox mail

[Gary VanderMolen]

If one uses this 'fix', they are likely to be plagued by recurring generation of
"Recovered" mail folders each time you start Windows Mail. I know because
it happened to me.

Gary VanderMolen

 

[Frank Saunders, MS-MVP OE/WM]

I got this same error message today when trying to delete a message from my
inbox and I have my mail account setup and running fine on my laptop for 4
months now with no problems.I am running Vista Premium. I have read the
posts
and people are referring to anti virus but I am running AVG and do not
think
it is antivirus related. I just dragged the message I was having trouble
deleting to my junk E-mail folder and then empied the junk folder. My
message
was gone and the error is no longer naging me.I hope this is the end of
this
because this was just too easy

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
should be uninstalled.

 

[Guest]

I also have this problem on my new Vista program. Can anyone help? Alice M

 

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Gary VanderMolen]

This problem is often caused by interference from your
antivirus program. Windows Mail is not compatible with most
McAfee or Norton security programs. Those will need to be uninstalled.

After uninstalling your non-compatible antivirus, download and
install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Note: The above solution only prevents the problem from getting
worse. If you can't simply ignore that one stuck message,
I recommend that you upgrade to Windows Live Mail. It will
automatically import your WM accounts, settings, and emails.
See http://get.live.com/betas/maildesktop_betas

Gary VanderMolen

 

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Julian]

You are trying to delete the message from where?

ps. Full message and codes would help identify the problem.

 

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Guest]

What am I actually deleting when I delete the item referenced below, I don't
want to delete my entire inbox, only the email that I can't get rid of

 

[Gary VanderMolen]

Don't use the method given below. That has been superseded
by a newer Microsoft procedure:
http://support.microsoft.com/default.aspx/kb/941090

Although it only mentions the Outbox, it actually works for
all folders.

Gary VanderMolen

 

[Guest]

That did the trick. I didn't realize it would blow away all my old emails
but that's okay.

Thanks again;

Don

 

[Frank Saunders, MS-MVP OE/WM]

What am I actually deleting when I delete the item referenced below, I
don't
want to delete my entire inbox, only the email that I can't get rid of

Don't use that method unless Microsoft's fix doesn't work:
Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090

 

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Cal Bear '66]

Try this Microsoft fix:

http://support.microsoft.com/default.aspx/kb/941090/en-us

It also works for messages stuck in other than the outbox.

 

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Guest]

I had just downloaded 3 vista updates, then had the delete problem. I thought
maybe they had something to do with the problem. They weren't critical, so
I uninstalled. Didn't help but I still think they were involved. Anywho, I
tried your remedy and it worked like a charm. It even put all the old stuff
in a "recovered messages" folder. Thanks a bunch Mike.

 

[Frank Saunders, MS-MVP OE/WM]

I had just downloaded 3 vista updates, then had the delete problem. I
thought
maybe they had something to do with the problem. They weren't critical, so
I uninstalled. Didn't help but I still think they were involved. Anywho, I
tried your remedy and it worked like a charm. It even put all the old
stuff
in a "recovered messages" folder. Thanks a bunch Mike.

Install this fix:
Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090

 

[Guest]

I have a message that I am unable to delete. When I click on the message i
get a error message that states an Unkown error has occured. It will not let
me delete the message from my inbox.

When I open the message I get a message that states my computer that is less
than 1 month old is low memory or low disk space which is impossible since i
have not used it for anything or put any new programs on it.

I can send and recieve emails.

The message is from Noesnm Kaufman with a subject [SPAM] her cry. It was
recieved at 5:51 am on 4-11-07.

I have run Macfee Virus scan and it is not reading it as a virus or threat.

Any info would be helpful.

I tried the search you had discussed and it did not work, or I am not
capable of doing it correctly.

Thank You.

Close Windows Mail
Click Start > Search > Advanced Search
Location = Everywhere
Place a check in "Include non-indexed, hidden, and system files"
Name = (type) WindowsMail.MSMessageStore

When completed, you should only see 2 instances
Highlight, right-click and select: Delete
Ok any prompts, close Search and restart WinMail

Mike Burgess
Microsoft MVP - Internet Explorer - 1999-2007
"There's no place like 127.0.0.1"
http://www.mvps.org/winhelp2002/hosts.htm

 

[Guest]

Thanks Mike! It worked like a charm!!!

Close Windows Mail
Click Start > Search > Advanced Search
Location = Everywhere
Place a check in "Include non-indexed, hidden, and system files"
Name = (type) WindowsMail.MSMessageStore

When completed, you should only see 2 instances
Highlight, right-click and select: Delete
Ok any prompts, close Search and restart WinMail

Mike Burgess
Microsoft MVP - Internet Explorer - 1999-2007
"There's no place like 127.0.0.1"
http://www.mvps.org/winhelp2002/hosts.htm