Cant Delete inbox mail

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Frank Saunders, MS-MVP OE/WM]

We aren't Microsoft.
Use Task Manager to close any WinMail.exe in BOTH Applications and
Processes.

 

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Guest]

From Monty - save anything you don't want to lose then try the following.
It worked for me.

1) Close Winmail and check deletion on task manager (control, alt and
delete) and also check it has been deleted under 'applications' and
'processes'

2) Go to START, SEARCH, ADVANCED SEARCH

3) Tick box to include non-indexed hidden and system files

4) In name field type 'windowsmail.msmessagestore' then click search button

5) Click 'Search' button

6) Delete both copies offered, leaving the shortcut copy.

7) Reopen winmail

 

[Guest]

Hi Mike, Managed to get rid of 130 straight away but still 97 items that will
not budge.

Philip

 

[Gary VanderMolen]

Mike hasn't posted here in a while, and that repair method is no longer
recommended since it can result in undesirable side effects.
The best solution now is to upgrade to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen

 

[Guest]

i tried this procedure, and it only would delete one of them. The other one
was telling me that i had the file open and to close it first. As it wasn't
open, I rebooted and tried it again. Same message.

 

[Steve Cochran]

That is not the "best solution". Getting another product does not address
the problem in Windows Mail.

He can move the entire message store to another directory and then WinMail
will start fresh with no issues.

steve

 

[Guest]

Thanks Mike,

I had four instances, was only able to delete two! Anyway, restarted winmail
which recovered my deleted subfolders, deleted the offending inbox and
dragged the rest to local folders et voila!

Ian

 

[Gary VanderMolen]

It is not my job to "address" the problems in Windows Mail.
That is Microsoft's job. My goal is to advise people on what
I think is the best solution (at this time) to get away from
recurring email problems.

Microsoft has not released an authorized patch for WM.
Employing a non-sanctioned 'fix' that does not permanently solve
the problem is not a valid solution. There is nothing to prevent WM
database corruption from happening again and again. And that is
only *one* WM problem, there are others.

Switching to a different (less buggy) email program until such time as
Microsoft comes out with a permanent fix, *is* a valid solution.
The overwhelming majority of those who made the switch have come
back with positive comments. Those who regretted the switch have been
very few and far between. There is no drawback since merely
uninstalling WLM returns one to the previous WM status.

Gary VanderMolen

 

[Gary VanderMolen]

Just wait until you see those "recovered" mail folders start popping up!

Gary VanderMolen

 

[Guest]

When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."

WHY? And how do I get rid of this message

 

[Per Sehested]

I have the same problem, so i am watching your answer

Per

 

[Julian]

I have the same problem, so i am watching your answer

You'll both be waiting a long time unless you give people
more information to go on because no one here is equipped with
crystal balls and mindreading skills. (at least not in public)

Info needed...

1. The full error message and codes
2. The name of your ISP
3. Which antivirus you are using

http://groups.google.co.uk/?hl=en

 

[Guest]

I got this same error message today when trying to delete a message from my
inbox and I have my mail account setup and running fine on my laptop for 4
months now with no problems.I am running Vista Premium. I have read the posts
and people are referring to anti virus but I am running AVG and do not think
it is antivirus related. I just dragged the message I was having trouble
deleting to my junk E-mail folder and then empied the junk folder. My message
was gone and the error is no longer naging me.I hope this is the end of this
because this was just too easy
Regards...

 

[Guest]

What's wrong with that?
McAfee and Norton are bad for Vista (actually for any version of Windows)
and even worse for WinMail, which they are guaranteed to screw up.

I think you should reword this paragraph. Vista is the junk in the equation
here, not Norton or McAfee. I'm still waiting for the Microsoft patch to come
out that rolls back my Vista to XP. Winblows Mail, in my opinion, was a big
downgrade compared to Outlook Express. And it's just pure trash software.

 

[Guest]

Excellent message. Thank you. Like another poster said, too much manual work
afterwards, but it's better than it was.

Thanks again.

 

[Julian]

I think you should reword this paragraph. Vista is the junk in the
equation
here, not Norton or McAfee.

Nonsense.

How come getting rid of Norton and McAfee gets rid of problems?