cannot delete or move message from outbox

[Guest]

call me computer illiterate but i can't find the outbox directory in windows
explorer...help!!

 

[Frank Saunders, MS-MVP OE/WM]

C:\Users\<YourUserName>\AppData\Local\Microsoft\Windows Mail\Local
Folders\Outbox

 

[Guest]

i cannot open the msmessagestore. it says i must choose a program to open it

 

[Julian]

i cannot open the msmessagestore. it says i must choose a program to open
it

It is opened by Windows Mail.
Why do you want to open it outside of Windows Mail?

 

[Guest]

I dont understand any of that. I have deleted all files in the outbox, but
the next part is not clear at all. How do you repair the database and what is
the cmd prompt. Why cant you make it easy to understand for us non-computer
buffs.

 

[Guest]

How do you repair the database it does not explain

 

[Frank Saunders, MS-MVP OE/WM]

I dont understand any of that. I have deleted all files in the outbox, but
the next part is not clear at all. How do you repair the database and what
is
the cmd prompt. Why cant you make it easy to understand for us
non-computer
buffs.

You are responding to a very old message and not telling us exactly what
your problem is.
See http://www.oehelp.com/WMUtil/
Please read ALL of the instructions.

 

[Gary VanderMolen]

For non-technical users like yourself, you are better off just switching
to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen

 

[Guest]

I did that and works perfect!

Tank you.

Then you will have to delete the database files in the message store
directory. Delete the windowsmail.msmessagestore file completely and then
you will start fresh. The messages will still be in the subdirectories.
See how that does.

steve

 

[Guest]

Go to the outbox directory in Windows Explorer. The location will be:

%USERPROFILE%\AppData\Local\Microsoft\Windows Mail\Local Folders\Outbox

and with WinMail closed delete all the files.

Then try repairing the database.

Run the cmd prompt as Admin and copy and then in there

esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
Mail\windowsmail.msmessagestore"

Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)

Then reopen WinMail and see if that fixes it.

steve

 

[Guest]

Go to the outbox directory in Windows Explorer. The location will be:

%USERPROFILE%\AppData\Local\Microsoft\Windows Mail\Local Folders\Outbox

and with WinMail closed delete all the files.

Then try repairing the database.

Run the cmd prompt as Admin and copy and then in there

esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
Mail\windowsmail.msmessagestore"

Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)

Then reopen WinMail and see if that fixes it.

steve

When I go to the Local Folder withthe WinMial closed, the out going message
is not in the folder. It still showes up in the folder in WinMail and is
blocking all out going mail.

 

[Frank Saunders, MS-MVP OE/WM]

When I go to the Local Folder withthe WinMial closed, the out going
message
is not in the folder. It still showes up in the folder in WinMail and is
blocking all out going mail.

You're answering a very old post.
See http://www.oehelp.com/WMUtil/
Please read ALL of the instructions.

 

[Guest]

This is blocking all messages, both new and reply messages and is therefore
urgent that I fix this. the error message is " an unknown error has
occurred".

 

[Guest]

I can not delete messages from outbox. I'm not that proficient on the
computer. Did you ever get yours fixed? Until I can fix this I can't send any

 

[Julian]

I can not delete messages from outbox. I'm not that proficient on the
computer. Did you ever get yours fixed? Until I can fix this I can't send
any
emails. I'm so frustrated. Help

Use this (clear outbox option)
http://www.oehelp.com/WMUtil/Default.aspx
Follow the instructions carefully.
(not that it's dangerous but if you don't
the option you need won't be made available)

 

[Guest]

Why can't MS cut the GeekSpeak and update Windows Mail in a professional
manner?

 

[Gary VanderMolen]

For quite a while now, MS has said nothing about Windows Mail,
either GeekSpeak or anything else.

Gary VanderMolen

 

[Guest]

I went to the site and downloaded the package but when I try to open it - it
goes to adobe reader. It apparently doesn't open a zip file and I only seem
to get one item downloaded. I think this stinks that microsoft can't/won't
fix the problem. I hae a ghost email in my inbox that I can't clear out and
gave up. I am ready to ditch microsoft for something that works.
Rose

 

[Gary VanderMolen]

Just upgrade to Windows Live Mail and be done with Windows Mail:

http://get.live.com/betas/maildesktop_betas

Gary VanderMolen

 

[Guest]

I tried all the suggestions and then

http://www.oehelp.com/WMUtil/Default.aspx

and it worked very quickly and effectively.

It's brilliant, thanks Steve, I've made a donation.