a unknown error has occurred

[Gary VanderMolen]

After working with this issue for several months, I have to say
there is strong circumstantial evidence that Windows Mail has a
problem with some antivirus programs. McAfee and Norton
antivirus seem to be the worst in this regard.

Gary VanderMolen

 

[Julian]

After working with this issue for several months, I have to say
there is strong circumstantial evidence that Windows Mail has a
problem with some antivirus programs. McAfee and Norton
antivirus seem to be the worst in this regard.

One swallow doesn't make a summer but...
I replaced the trial version of McAfee (that came pre-installed on my Dell
PC)
with Norton's offering (free for the duration of my BT broadband contract)
and have swerved these mail problems.

Fate... consider yourself tempted.

 

[Guest]

Steve,

I downloaded your WMUtil program, unzipped both into the save directory and
tried to run the .exe without success. I put them both in a folder on my
desktop just in case your code was specific to a desktop application. Still
no success. I get the following message when I run the program:

"Unhandled exception has occured in your application. If you click continue
the application will ignore this error and attempt to continue. If you click
Quit, the application will close immediately.

Unable to load DLL 'SCxout.DLL': The application has failed to start because
its side by side configuration is incorrect. Please see the application
event log for more detail. (Exception from HRESULT: 0X800736B1)."

I appreciate your trying to help resolve this problem with Windows Mail. I
hope this information helps. I need help on this one myself.

Robert

 

[Steve Cochran]

There was a bug. I just uploaded a new version. Try that.
www.oehelp.com/WMUtil/ Delete the old files first.

steve

 

[Steve Cochran]

There is a newer version. It still may be buggy, but that error is fixed.
www.oehelp.com/WMUtil/

Delete the old exe and dll first.

steve

 

[Steve Cochran]

There is a newer version. It still may be buggy, but that error is fixed.
www.oehelp.com/WMUtil/

Delete the old exe and dll first.

steve

 

[Guest]

Well Gary,
If Vista dosen`t work well with McAfee & Norton, what anti virus would you
recomend ? My new computer came with McAfee. I`ll will install whatever you
recomend, and I`ll let you know what happens, ether , or..
Danny

 

[Gary VanderMolen]

For a free antivirus program I'd recommend Avast:
http://www.avast.com/eng/avast_4_home.html
Among the ones you pay for, NOD32 and Kaspersky always get
high ratings.

Gary VanderMolen

 

[Guest]

I am having the same problem as Tracy. Please specify where User Profile is
in Microsoft Vista. I look forward to your reply.
Kika

 

[Gary VanderMolen]

In most cases your User Profile is located under C:\User\UserName
where UserName is your Windows user login name.

Gary VanderMolen

 

[Guest]

I have had the unknown error occured since I bought this lap top with Vista
on it. I think it is a problem with the program. I get emails that I try to
delete that state unknown error. They are still sitting in my inbox as we
dont know what to do with them. I now have 56 emails in my deleted folder
that I can't move out because they all state unknown error if I try to delete
them. We are at the point to delete Vista altogether and download another
version of Microsoft. This is way too frustrating and too time consuming,
Welcome to America.....or wait maybe it is India.....

Deena Womack

 

[Steve Cochran]

No, its welcome how the people who made your computer stuffed it with junk
and now it doesn't work worth a crap.

see www.oehelp.com/OETips.aspx#3

And the more you learn out of your computer, the more you will get out of
it.

steve

 

[Guest]

There is a newer version. It still may be buggy, but that error is fixed.
www.oehelp.com/WMUtil/

Delete the old exe and dll first.

steve


Dear Tracy,

It may be a distasteful and seemingly temporary solution to the problem
which I share with you and legions of others that "can't send emails or
delete some in the outbox" but Microsoft Support suggested to me that I start
a new USER ACCOUNT (under a different identity but still using the same
username and password in the set-up). I have complied (reluctantly) with
their suggestion and am now happily receiving and SENDING and deleting
messages (and hoping MS will, one day, have a permanent solution for us loyal
Vista users).
Tubby

 

[Gary VanderMolen]

No need to dump Vista just because you are disappointed with
the freebie email program that comes with it.
Try an alternate email program, such as:
http://www.mozilla.com/en-US/thunderbird/

Gary VanderMolen

 

[Guest]

It may be a distasteful and seemingly temporary solution to the problem
which I share with you and legions of others that "can't send emails or
delete some in the outbox" but Microsoft Support suggested to me that I start
a new USER ACCOUNT (under a different identity but still using the same
username and password in the set-up). I have complied (reluctantly) with
their suggestion and am now happily receiving and SENDING and deleting
messages (and hoping MS will, one day, have a permanent solution for us loyal
Vista users).
Tubby

Tracy,

As you were, and thanks to Steve Cochran, his updated utility with the
new "clear outbox" button works beautifully: someone should tell MS! Having
now cleared my outbox I'll be able to revert to one account and no longer
have a schizoid computer. If you haven't already downloaded it, you'll find
Steve's WMUtil in these pages.

Tubby.


Steve Cochran,

Thanks a million. I had previously downloaded your utility but it
hadn't helped. However, NOW I've downloaded your updated version with its
"clear outbox" button and it worked like a charm putting an end to 17 days of
frustration!

Tubby

 

[Julian]

No need to dump Vista just because you are disappointed with
the freebie email program that comes with it.
Try an alternate email program, such as:
http://www.mozilla.com/en-US/thunderbird/

Thunderbird also handles emoticons which pleases the kids.

 

[Steve Cochran]

thanks for the feedback. I'm glad its working for people.

steve

 

[Nigel Molesworth]

There is a newer version. It still may be buggy, but that error is fixed.
www.oehelp.com/WMUtil/

I've just got an email from Microsoft support that says:

"Plus, if some issues are encountered in Windows Mail in the future,
we can use third-party software called WMUtil to resolve them..."

I hope they are paying you

 

[Nigel Molesworth]

I replaced the trial version of McAfee (that came pre-installed on my Dell
PC) with Norton's offering ...

The phrase "Out of the frying pan, into the fire" springs to mind

 

[Gary VanderMolen]

I've just got an email from Microsoft support that says:

"Plus, if some issues are encountered in Windows Mail in the future,
we can use third-party software called WMUtil to resolve them..."

I hope they are paying you

Interesting! That means Microsoft is actually reading the posts in this newsgroup.