unknown error has occurred

[Phyllis]

tried to send e-mail message using windows mail; message is hung up in
outbox; unknown error has occurred message popped up; since then am unable to
send e-mails -- Please help fix this problem!

 

[Guest]

tried to send e-mail message using windows mail; message is hung up in
outbox; unknown error has occurred message popped up; since then am unable
to
send e-mails -- Please help fix this problem!

Can you delete the oldest message in the Outbox? If not, download and
install this fix with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember where
to find the fix - you are likely to need it again.

 

[Frank Saunders MS-MVP IE,OE/WM]

tried to send e-mail message using windows mail; message is hung up in
outbox; unknown error has occurred message popped up; since then am unable
to
send e-mails -- Please help fix this problem!

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

 

[Phyllis]

Robert -- I downloaded the 32-bit version and it did fix the problem. Thank
you very much for your help!

 

[Phyllis]

Hi Frank,

I downloaded the 32 version and it did fix the problem. Thank you very much
for your help!

 

[Candie1973]

Hi Frank.... Can you tell me if this same download corrects messages which
are stuck in my in-box which say "Message cannot be displayed an unkown error
has occurred." I have approximately 3-4 emails that are stuck in my inbox
displaying this same error. I have "flagged" them and then I filter by "hide
flagged messages"...this error seems to have occurred twice this week, so I
was just wondering if this same download you mentioned for phyllis would work
for my problem. I recall reading about this a year ago and at that time
there was not "fix"...

Your posts always seem so helpful so I figured I'd ask you... Thank you for
your time and consideration.... Regards, Candice

 

[Gary VanderMolen]

Yes. As Frank says below, "It also works on other folders."
Microsoft's description of their fix is misleading in that it implies
that it works only on the Outbox folder.

 

[Candie1973]

ah!! Disregard my previous post to you as you have answered my question
here! You're really, really good!

How do I know if I should use the 64 or 32-bit download... ? Sorry, I am a
dig-bat when it comes to this stuff!

 

[Guest]

If you don't know which version to use, the 32-bit version is more likely to
be
the one you need. If it refuses to install, try the 64-bit version also.
Either
one will just refuse to install if it's not the one your version of Vista
needs.

 

[Guest]

You're welcome.

Robert -- I downloaded the 32-bit version and it did fix the problem.
Thank
you very much for your help!