G
Geoff
Hi - first post, so be gentle !!
I have fixed an old guy at works PC. He has no idea about PC's and only
uses it for email and web browsing. I left an Admin account on his PC in my
name (with his permission!!) and said I would "drop by" every now and then
and check that it was running ok via Remote Desktop. He leaves his box
switched on 24/7, so the IP address should stay the same.
Alternativly, if he has problems, he sends me a remote assistance rquest and
I respond to that.
The strange thing is that immediatly after sorting out any problems via
Remote Assistance, I am able to connect directly to his PC via Remote
Desktop, but the next day, or a few days later, when I try I get the "Remote
Desktop Disconnected" - "The client could not connect to the remote
computer......" message.
I have two PC's on a small network at home, and can ALWAYS connect to the
other machine on my LAN.
What do you guys think is wrong with my set up.
I'm running XP Pro, as is the other PC that I'm having problems with. We
are both on cable broadband with the same ISP.
Cheers
Geoff
I have fixed an old guy at works PC. He has no idea about PC's and only
uses it for email and web browsing. I left an Admin account on his PC in my
name (with his permission!!) and said I would "drop by" every now and then
and check that it was running ok via Remote Desktop. He leaves his box
switched on 24/7, so the IP address should stay the same.
Alternativly, if he has problems, he sends me a remote assistance rquest and
I respond to that.
The strange thing is that immediatly after sorting out any problems via
Remote Assistance, I am able to connect directly to his PC via Remote
Desktop, but the next day, or a few days later, when I try I get the "Remote
Desktop Disconnected" - "The client could not connect to the remote
computer......" message.
I have two PC's on a small network at home, and can ALWAYS connect to the
other machine on my LAN.
What do you guys think is wrong with my set up.
I'm running XP Pro, as is the other PC that I'm having problems with. We
are both on cable broadband with the same ISP.
Cheers
Geoff