Remote Desktop or Remote Assistance?

[Tony Williams]

I want to connect to my sons machine to help him sort out a couple of
problems. One of them is he has difficulty sending emails. Therefore I
cannot use Remote Assistance because he can't send me the invitation email.
Can I use Remote Desktop and just log into his machine? He is running XP
Home and I have XP pro. If so how do I do that? He lives some 180 miles away
but has Broadband.
Thanks
Tony

 

[Sooner Al [MVP]]

I want to connect to my sons machine to help him sort out a couple of
problems. One of them is he has difficulty sending emails. Therefore I
cannot use Remote Assistance because he can't send me the invitation email.
Can I use Remote Desktop and just log into his machine? He is running XP
Home and I have XP pro. If so how do I do that? He lives some 180 miles
away but has Broadband.
Thanks
Tony

You would need to use an alternative like UltraVNC to remotely control a XP
Home box.

http://ultravnc.sourceforge.net/

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

 

[Tony Williams]

Thanks Al had a look at that and installed it but found it way over my head.
Looked at the Forum as well for help but I just can't understand what it's
all about, not that techie! I'll just have to try and talk him through it
over the telephone :-(
Thanks
Tony