yes it is sp2 and right click issue again

[Guest]

system specification:

Note: For troubleshooting, right click the mouse
in this box, choose "select all", right click again and
choose "copy", then paste the info into your email.

[Window Washer]
Version (Build): 4.5 (Build 8)
Vendor: Webroot

[Windows Information]
Windows Platform: Microsoft Windows XP
Windows Build: 5.01.2600 Service Pack 2
Administrator: Yes

[Internet Explorer]
Version: 6.0
Cache folder: C:\Documents and Settings\Ryou\Local Settings\Temporary
Internet Files
Cookie folder: C:\Documents and Settings\Ryou\Cookies
History folder: C:\Documents and Settings\Ryou\Local Settings\History


[Disk Information]
(DRIVE C:\)
Volume ID:
Serial No: 8430EE8C
File System: FAT32
Cluster size: 16384 bytes
Disk Space (Total): 19444 MB
Disk Space (Free): 10654 MB


Problems occur: (1)
Unable to right click either C or D (Cd rom drive) drive in my computer with
the error messages enlisted as follows: I also cannot click the main menu
windows from the top panel.

szAppName : explorer.exe szAppVer : 6.0.2900.2180 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000



C:\DOCUME~1\Ryou\LOCALS~1\Temp\WERda8e.dir00\explorer.exe.mdmp
C:\DOCUME~1\Ryou\LOCALS~1\Temp\WERda8e.dir00\appcompat.txt (1st attempt)

C:\DOCUME~1\Ryou\LOCALS~1\Temp\WER4790.dir00\explorer.exe.mdmp
C:\DOCUME~1\Ryou\LOCALS~1\Temp\WER4790.dir00\appcompat.txt (second attempt)

C:\DOCUME~1\Ryou\LOCALS~1\Temp\WERa7f7.dir00\explorer.exe.mdmp
C:\DOCUME~1\Ryou\LOCALS~1\Temp\WERa7f7.dir00\appcompat.txt (thrid attempt)

C:\DOCUME~1\Ryou\LOCALS~1\Temp\WER06f8.dir00\explorer.exe.mdmp
C:\DOCUME~1\Ryou\LOCALS~1\Temp\WER06f8.dir00\appcompat.txt (forth)

C:\DOCUME~1\Ryou\LOCALS~1\Temp\WERcd3c.dir00\explorer.exe.mdmp
C:\DOCUME~1\Ryou\LOCALS~1\Temp\WERcd3c.dir00\appcompat.txt
(fifth)

I have uninstalled Divx player and get rid of the unused entries in
shellhandler menu but nothing works.

Problem 2

Unable to show movie files in thumbnail view with windows media player 9.


Please adivise wisely with productive and simplistic solutions to eradicate
the problem.

Many thanx

Hong Kong

 

[Ramesh [MVP]]

Right-click is slow or weird behavior caused by context menu handlers:
http://windowsxp.mvps.org/slowrightclick.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


system specification:

Note: For troubleshooting, right click the mouse
in this box, choose "select all", right click again and
choose "copy", then paste the info into your email.

[Window Washer]
Version (Build): 4.5 (Build 8)
Vendor: Webroot
<snip>