'Yellow Question Marks' in the Device manager

[Guest]

I am using a brand new Dell dimension 4600 PC.
In the Device Manage three devices have 'Yellow Question Marks'
When I click on these items I am informed respectively:
(1) PCI Input Device PCI: (\VEN_1102&DEV_7004&SUBSYS_10031102&REV_00\4&1C660DD6&0&09F0 The drivers for this
device are not installed.
(2) Universal Serial Bus (USB): ControllerPCI\VEN_8086&DEV_24DD&SUBSYS_01741028&REV_02\3&172E68DD&0&EF
The drivers for this device are not installed.
(3) Multimedia Audio Controller: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00\4&1C660DD6&0&08F0
The drivers for this device are not installed.
And I am prompted to re-install the drivers.
However when I click on the Update the Driver (using the original Dell Dimension Resource CD that came with the system),
I am told that 'The Hardware was not installed because the wizard cannot find the necessary software'
Please I need step-by-step instructions.
Sincerely,
Sally Syrose

 

[Ron]

Call Dell. I think that they "screwed up."

Ron

I am using a brand new Dell dimension 4600 PC.
In the Device Manage three devices have 'Yellow Question Marks'
When I click on these items I am informed respectively:
(1) PCI Input Device PCI:

(\VEN_1102&DEV_7004&SUBSYS_10031102&REV_00\4&1C660DD6&0&09F0 The drivers for
this

device are not installed.
(2) Universal Serial Bus (USB): ControllerPCI\VEN_8086&DEV_24DD&SUBSYS_01741028&REV_02\3&172E68DD&0&EF
The drivers for this device are not installed.
(3) Multimedia Audio Controller: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00\4&1C660DD6&0&08F0
The drivers for this device are not installed.
And I am prompted to re-install the drivers.
However when I click on the Update the Driver (using the original Dell

Dimension Resource CD that came with the system),