xpsp2 setup error

[becsue]

my puter won't complete the sp2 install, i get the
message "access denied" and it begins to uninstall. i
have all updates and have upgraded the Bios as well as
checked for spyware. Can't figure it out!

 

[Torgeir Bakken \(MVP\)]

my puter won't complete the sp2 install, i get the
message "access denied" and it begins to uninstall. i
have all updates and have upgraded the Bios as well as
checked for spyware. Can't figure it out!

Hi

It could be a registry access issue.

Please see the the "Access denied" section here:

http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2


I suggest you start out with the SubInAcl.exe tip there and see if
that solves your problem.


For folders you can consider deleting and other disk cleanup tips
after a SP2 installation, take a look here:

http://groups.google.com/groups?selm=#[email protected]


Before installing SP2, you should take a look at the
following sites:

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm


Please take a look at this Microsoft knowledge base article as well:

Windows XP Service Pack 2 is not available to install from Windows
Update and is not offered by Automatic Updates
http://support.microsoft.com/?kbid=885627

*Important* part from the link above:

If you have T.V. Media from Total Velocity Corporation installed, or
your processor is a Intel P4 Prescott with C-0 stepping, you should
not install SP2.

Intel P4 Prescott processors came out February 2004, so if your
computer is older than that, this is not an issue for you. Also, if
you have a Dell, IBM or HP, this is not an issue.

If you suspect/know you have an Intel P4 Prescott processor, take a
look at the two following Web sites for what you need to do/have to
be able to install SP2 on the computer:

http://forum.aumha.org/viewtopic.php?t=7447
http://cquirke.mvps.org/sp2intel.htm

Newsflash:

Adware T.V. Media Program Removal Tool
http://support.microsoft.com/?kbid=886590

and

Microsoft have now released a fix for the problem where SP2 fails to
boot after installing it in a PC with the Prescott or a Celeron D CPU
(or fails to install in the case of slipstreamed cds). The problem is
described here:

http://go.microsoft.com/fwlink/?linkid=34535

and the download for the fix is available here (install it before you
install SP2):

http://www.microsoft.com/downloads/...99-5d75-454f-ae07-b620727be8d8&DisplayLang=en


Also, if you have a Dell Dell Inspiron 1150 or 2650, you might get a
slow running system after installing SP2, take a look at this thread
for more on this:
http://groups.google.com/[email protected]

 

[Patti MacLeod]

Hi becsue,

See if the information provided here is helpful in resolving the problem:
http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2



Regards,

 

[Darren Curtis]

Check the setupapi.log, which is in your C:\windows directory. Do a search on the "Access is denied" string. It may list a registry loacation that
does not have the correct permissions. The registry key should have at least Administrator and System at "Full Control"

Additionally, check the Local Security Policy, which is in Start->Programs->Administrative tools->Local Security Policy.

Click on the Local Policies->User rights assignment

Check that the Administrator has the back up files and directories right assigned.

Best Regards,
Darren Curtis, MCSE
Microsoft Enterprise Support Engineer
Get Secure! - www.microsoft.com/security

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