XP wont start in nromal or safe mode

[Guest]

Hi, since last night my computer's been unable to start in either normal or
safe mode. In normal mode it'll get to the loading screen with Windows XP and
the blue loading bar on it, then after that it'll go to a black screen which
stays on indefinitely. If I try to start in safe mode, it makes it to the
"log in" page, but then freezes so I can't use keyboard commands or the mouse.

I think the problem's linked to my attempts at uninstalling nVidia firewall
last night. It's a difficult program to uninstall because it's so poorly
made, but after a few attempts, running .bat files and the like, it seemed to
work, although I haven't been able to reboot since then. What I'd like to
know is if there's anyway to run a system retore to a day or two ago using my
XP setup disk. Thanks, Tom.

 

[Patrick Keenan]

Hi, since last night my computer's been unable to start in either normal
or
safe mode. In normal mode it'll get to the loading screen with Windows XP
and
the blue loading bar on it, then after that it'll go to a black screen
which
stays on indefinitely. If I try to start in safe mode, it makes it to the
"log in" page, but then freezes so I can't use keyboard commands or the
mouse.

I think the problem's linked to my attempts at uninstalling nVidia
firewall
last night. It's a difficult program to uninstall because it's so poorly
made, but after a few attempts, running .bat files and the like, it seemed
to
work, although I haven't been able to reboot since then. What I'd like to
know is if there's anyway to run a system retore to a day or two ago using
my
XP setup disk. Thanks, Tom.

Does your XP setup disk allow you to do a repair install or offer the
Recovery Console, or is it a system restore disk from a vendor? You may
need to do the repair as the quickest way to fix it.

HTH
-pk

 

[Guest]

Ok, I've managed to do a repair install, which for the most part seem to have
taken care of my problem. I can start windows now, but after my desktop's
loaded I get an error message saying "There is a problem establsihing PGP
whole disk detection of removable media. You will not be able to uilock
removable files." - After that, I can't use the internet (the devices I used
aren't even under my network connections anymore) and when I check my network
adapters etc. under Device Manager they all show up as having out of date
drivers, but I have nothing to update with because I never received a disc
with the devices and I can't connect to the internet to update them! Also my
Help & Support pages don't load. Any idea?

 

[Patrick Keenan]

Ok, I've managed to do a repair install, which for the most part seem to
have
taken care of my problem. I can start windows now, but after my desktop's
loaded I get an error message saying "There is a problem establsihing PGP
whole disk detection of removable media. You will not be able to uilock
removable files." - After that, I can't use the internet (the devices I
used
aren't even under my network connections anymore) and when I check my
network
adapters etc. under Device Manager they all show up as having out of date
drivers, but I have nothing to update with because I never received a disc
with the devices and I can't connect to the internet to update them! Also
my
Help & Support pages don't load. Any idea?

Try disabling PGP at startup. You may need to do this via MSCONFIG in safe
mode. You shouldn't need PGP to just basically run the system, unless you
did something like encrypt system files.

The repair install will force you to re-apply all updates past the basic
service pack level of the install. Do the network adapters work at all? If
they do, no problems; the Windows update process should take care of a lot
of it, and you can visit the manufacturer's website for the rest.

If you don't have a working network adapter or drivers for it, and your
system is a desktop, just get a PCI network card and install it. It will
come with a disk and you'll be going in minutes. This may cost you $15.

HTH
-pk