Normal or Safe Mode does not work

[JoeB]

Yesterday while trying to create a cloning img with XXClone, realized that I
did not want this so I stop the process which it did then Uninstalled the
software and when I rebooted the system, it went to Start Mode screen so I
tried the normal mode and it just rebooted itself so I then tried the Safe
mode and issue persisted, in the Safe mode it started to load the drivers but
at one point it stop and rebooted. So I then used my ERD cd and tried to
restore thru it and was able to select a restore point but once I click next,
nothing happen!! tried different dates and nothing happen. Basically what I
need to know is what drivers do I need to at least go into Safe mode so I can
do a restore from that point.

Can not afford to lose my email information so I can't reinstall XP Pro

Thanks for the help

 

[Brian A.]

Yesterday while trying to create a cloning img with XXClone, realized that
I
did not want this so I stop the process which it did then Uninstalled the
software and when I rebooted the system, it went to Start Mode screen so I
tried the normal mode and it just rebooted itself so I then tried the Safe
mode and issue persisted, in the Safe mode it started to load the drivers
but
at one point it stop and rebooted. So I then used my ERD cd and tried to
restore thru it and was able to select a restore point but once I click
next,
nothing happen!! tried different dates and nothing happen. Basically
what I
need to know is what drivers do I need to at least go into Safe mode so I
can
do a restore from that point.

Can not afford to lose my email information so I can't reinstall XP Pro

Thanks for the help

Have you shutdown and disconnected the drive you were cloning to after you
aborted the process? If no do so, it's quite possible it's trying to boot
to that drive which is no doubt not going to happen. Post back with the
results.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[JoeB]

I did perform a chkdsk which was good and as for the cloning, it hadn't
started yet, i terminated the cloning prior of starting it, the software had
warn me prior of starting that it would basically clone my new drive and
erase everything on it so it had asked me if i wanted to continue which i did
not and once the software was closed then i unistalled it but i do recall
during the uninstall it told me that it would be taken some files off that
was asssociated with the software which is normal but i think that is the
cause. if only i new all the files needed and their location to boot up in
safe mode then i should be ok. Thanks for the info

 

[Brian A.]

I don't believe you understood the message. When you clone one drive to
another, the drive that the clone is being created on will be overwritten,
not the drive that is the source (the one your creating a clone of).

See if this helps out:
How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449/

If no joy and you can conduct a Repair install:
How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[JoeB]

Thanks for the info but again I never did clone the drive, thought about it
and had started the software but never click the OK button but click the
cancel button then uninstall it thru the proper procedure. I might just take
the drive in to a specialist so I can get some files of the drive especially
my outlook personal folders info, sad thing is that i did not create a pst
backup since november, hopefully there's away to retrieve it.

Again, Thanks

 

[Brian A.]

I fully understood in your prior response that you had aborted the cloning
process, after you were presented with the prompt to continue or not.

You stated:
<quote>
the software had warn me prior of starting that it would basically clone my
new drive and erase everything on it so it had asked me if i wanted to
continue which i did not
</quote>

That still leaves me with the sense that you hadn't comprehend the actual
meaning of the prompt. That prompt is a last chance warning to the user
that if they decide to continue on and execute the cloning process, any data
on the destination drive which the clone will be created on will be deleted,
erased, overwritten, removed or any other way you'd like to word it. That
last chance prompt is not a warning that the source drive which the clone
will be created from will lose all of it's contents, it's a warning to let
you know that if you continue on and the drive in which the clone will be
created on has any data on it that you need, once you continue, that data on
that drive will be lost.

Before you go taking the PC or drive to anyplace for paid recovery, if you
have another PC or a friends PC that you can connect the drive to, you can
retrieve the data yourself.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375