XP won't shut down and does a restart.

G

Guest

When I try to do shut downs XP will not do a complete shut down. It will go
into a loop and restart. I set the system to shut down to read the BSOD. I
have checked the device manager and there are no hardware conflicts or driver
conflicts. I am confused!

Here is what I get: IRQL_NOT_LESS_OR_EQUAL
Technical Information:
*STOP:0X0000000A (0X000002CC, 0X000000FF, 0X00000000, 0X804E3539)

I have done Defrags, Disk Scans etc. I do not know why this is happening.
Any idea? I have checked the troubleshooting no solutions.

My pc is a Compaq Presario 5007R, original OS was ME which was trash (sorry
but the truth), so I upgraded it to XP Home Edition
 
G

Gerry

Monica

Is the SP2 update installed?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Guest

You have some device installed that needs a better driver. (Probably your
burner) You might try disabling them one at a time till the error stops.
 

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