XP won't log off or power off without multiple tries

[Guest]

Greetings, I have XP home edition with all the updates. 2.0mhz, lots of ram.
90% of the time, when I log off, nothing happens. If I try again, it
usually logs off. Sometimes, when I just power off, I have to do it twice
also. I use Nortons antivirus. Any suggestions would be appreciated. If I
wait to confirm logging off, the screen turn black and white, too.

Thanks, Carl

 

[Black Baptist]

=?Utf-8?B?ZmlyZW1hbjE3NQ==?= rambled on in
microsoft.public.windowsxp.help_and_support:

Greetings, I have XP home edition with all the updates. 2.0mhz, lots of
ram.
90% of the time, when I log off, nothing happens. If I try again, it
usually logs off. Sometimes, when I just power off, I have to do it
twice also. I use Nortons antivirus. Any suggestions would be
appreciated. If I wait to confirm logging off, the screen turn black
and white, too.

Thanks, Carl

ad-watch loaded? it can cause this.