XP veeerrry veerrry slow

W

WC

Windows XP Home, no SP

HP Pavillion 530
Athlon 1.4 GHZ
256 MB

The owner may have upgraded to XP SP1 before the problem
began. The PC had shipped from HP with XP, no SP.

Computer was hanging at shutdown. In an effort to fix it,
the owner ran a non-destructive restore [ an HP tool, not
XP's system restore ]. Now, even in safe mode, the machine
takes over 2 minutes to open the control panel.

I ran the HP SP1RcvryFix.exe & the 811493 patch, but the
problem persists.

I tested the memory. It tests fine.

I would like to avoid a destructive restoration.

Thanks for your help.
 
J

John Whitworth

Get hold of the full download of SP2, and install that. If the HP PC has
become infected, then SP2 should enable you to disinfect it rather more
easily.

JW
 
W

WC

I slaved the hard drive into one of my bench computers,
scanned with Norton on my bench PC, & at Panda. No viri
found.

Thanks, though.

WC
-----Original Message-----
Get hold of the full download of SP2, and install that. If the HP PC has
become infected, then SP2 should enable you to disinfect it rather more
easily.

JW

Windows XP Home, no SP

HP Pavillion 530
Athlon 1.4 GHZ
256 MB

The owner may have upgraded to XP SP1 before the problem
began. The PC had shipped from HP with XP, no SP.

Computer was hanging at shutdown. In an effort to fix it,
the owner ran a non-destructive restore [ an HP tool, not
XP's system restore ]. Now, even in safe mode, the machine
takes over 2 minutes to open the control panel.

I ran the HP SP1RcvryFix.exe & the 811493 patch, but the
problem persists.

I tested the memory. It tests fine.

I would like to avoid a destructive restoration.

Thanks for your help.


.
 
G

Guest

Despite the fact that you do not want to do a destructive install, it is the
best option - you even have the bench PC to back up to. It may take an
evening to do, but I bet it will take longer to fix it without doing so
(assuming you can).

WC said:
I slaved the hard drive into one of my bench computers,
scanned with Norton on my bench PC, & at Panda. No viri
found.

Thanks, though.

WC
-----Original Message-----
Get hold of the full download of SP2, and install that. If the HP PC has
become infected, then SP2 should enable you to disinfect it rather more
easily.

JW

Windows XP Home, no SP

HP Pavillion 530
Athlon 1.4 GHZ
256 MB

The owner may have upgraded to XP SP1 before the problem
began. The PC had shipped from HP with XP, no SP.

Computer was hanging at shutdown. In an effort to fix it,
the owner ran a non-destructive restore [ an HP tool, not
XP's system restore ]. Now, even in safe mode, the machine
takes over 2 minutes to open the control panel.

I ran the HP SP1RcvryFix.exe & the 811493 patch, but the
problem persists.

I tested the memory. It tests fine.

I would like to avoid a destructive restoration.

Thanks for your help.


.
 
W

WC

Giga:
The owner has over 30 programs installed.

I have already cloned the hard drive, just in case I need
to salvage some data.

-----Original Message-----
Despite the fact that you do not want to do a destructive install, it is the
best option - you even have the bench PC to back up to. It may take an
evening to do, but I bet it will take longer to fix it without doing so
(assuming you can).

WC said:
I slaved the hard drive into one of my bench computers,
scanned with Norton on my bench PC, & at Panda. No viri
found.

Thanks, though.

WC
-----Original Message-----
Get hold of the full download of SP2, and install
that.
If the HP PC has
become infected, then SP2 should enable you to
disinfect
it rather more
easily.

JW

Windows XP Home, no SP

HP Pavillion 530
Athlon 1.4 GHZ
256 MB

The owner may have upgraded to XP SP1 before the problem
began. The PC had shipped from HP with XP, no SP.

Computer was hanging at shutdown. In an effort to
fix
it,
the owner ran a non-destructive restore [ an HP
tool,
not
XP's system restore ]. Now, even in safe mode, the machine
takes over 2 minutes to open the control panel.

I ran the HP SP1RcvryFix.exe & the 811493 patch, but the
problem persists.

I tested the memory. It tests fine.

I would like to avoid a destructive restoration.

Thanks for your help.


.
.
 
T

Trent©

Windows XP Home, no SP

HP Pavillion 530
Athlon 1.4 GHZ
256 MB

The owner may have upgraded to XP SP1 before the problem
began. The PC had shipped from HP with XP, no SP.

Computer was hanging at shutdown.

Try running it in bootlog mode. Also, check the Event Viewer. And
did you try running Bootvis?
In an effort to fix it,
the owner ran a non-destructive restore [ an HP tool, not
XP's system restore ]. Now, even in safe mode, the machine
takes over 2 minutes to open the control panel.

Bootlog might show you what's goin' on. Are you running bare?...or
over a network or Internet connection? Run the machine bare...and
also do a chkdsk. What version does it say yer runnin'?
I ran the HP SP1RcvryFix.exe & the 811493 patch, but the
problem persists.

Have you turned off synchronize?

Good luck...let us know.


Have a nice one...

Trent

Budweiser: Helping ugly people have sex since 1876!

Over 50? Go here...in PERSON if you can...
http://web.wxyz.com/cars/wdc2004/
 
W

WC

Trent:
No, I haven't tried bootvis, nor have I tried bootlog.

Please provide me with information about bootlog.

"running bare"? The PC is not on a LAN.

Synchronize?

XP Home, SP 0

I'll check the event log, run bootvis & report back in 3
or 4 hrs. Time now is 930 Pacific Daylight Time.

WC
-----Original Message-----
Windows XP Home, no SP

HP Pavillion 530
Athlon 1.4 GHZ
256 MB

The owner may have upgraded to XP SP1 before the problem
began. The PC had shipped from HP with XP, no SP.

Computer was hanging at shutdown.

Try running it in bootlog mode. Also, check the Event Viewer. And
did you try running Bootvis?
In an effort to fix it,
the owner ran a non-destructive restore [ an HP tool, not
XP's system restore ]. Now, even in safe mode, the machine
takes over 2 minutes to open the control panel.

Bootlog might show you what's goin' on. Are you running bare?...or
over a network or Internet connection? Run the machine bare...and
also do a chkdsk. What version does it say yer runnin'?
I ran the HP SP1RcvryFix.exe & the 811493 patch, but the
problem persists.

Have you turned off synchronize?

Good luck...let us know.


Have a nice one...

Trent

Budweiser: Helping ugly people have sex since 1876!

Over 50? Go here...in PERSON if you can...
http://web.wxyz.com/cars/wdc2004/
.
 
T

The Prophecy

WC said:
Windows XP Home, no SP

HP Pavillion 530
Athlon 1.4 GHZ
256 MB

The owner may have upgraded to XP SP1 before the problem
began. The PC had shipped from HP with XP, no SP.

<snip>

First, do a full virus scan of your computer. Then perform some basic system
maintenance. Third, use the spyware scanners listed below, update them and
scan everything! (Memory, Registry and Hard Drive)

--
°Mike°'s Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

--
Download, update and use the following. If you have any of these update them
now:

Spybot Search & Destroy
http://www.safer-networking.org/

Ad-Aware
http://www.lavasoftusa.com/

Spyware Blaster
http://www.wilderssecurity.net/spywareblaster.html
http://www.javacoolsoftware.com/spywareblaster.html
http://www.net-integration.net/tools/spywareblaster.html

CWShredder (CoolWebSearch remover)
http://www.spywareinfo.com/~merijn/files/cwshredder.zip

Spy Sweeper
http://www.webroot.com
 
W

WC

Been there. Done that. I forgot to mention the spyware
scans in my original posting, for which I sincerely
apologize.

WC
 
T

Trent©

Trent:
No, I haven't tried bootvis, nor have I tried bootlog.

Please provide me with information about bootlog.

Bootlog is one of the ways you can boot up your computer into Windows.
Its an option...like 'normal' or 'safe mode'...that you get when you
boot into the boot menu.

If you use 'boot log', it'll create a text file for you...showing all
the successes and failures when loading. You can then review that
file...to try to discover any processes that are loading that may be
negatively affecting your bootup process.

There are also programs out there that can read that boot file...and
tell you how long it took to load each process. This can help find
processes that take a long time...i.e. delay...to load
"running bare"? The PC is not on a LAN.

But it sounds like its on a WAN...Internet connection. Run it
bare...just as a stand-alone computer without the Internet. This may
help you determine if the problem is just within the machine...or
because of an Internet connection.
Synchronize?

In Internet Explorer. If you have it turned on, synchronize will run
as you shut down your computer...and can take quite some time to
finish. Unless you have a real need to use it, turn it off.
XP Home, SP 0

You should at least run sp1. Sp2 isn't really that bad...even at this
point.
I'll check the event log, run bootvis & report back in 3
or 4 hrs. Time now is 930 Pacific Daylight Time.

Good luck.


Have a nice one...

Trent

Budweiser: Helping ugly people have sex since 1876!

Over 50? Go here...in PERSON if you can...
http://web.wxyz.com/cars/wdc2004/
 
W

WC

The PC is NOT on a LAN, nor is it on a LAN.

Synchronize is NOT on.

Bootviz timed out.

I find nothing in the bootlog.

I deleted temp, temp internet, cookies, ran defrag.

It is SP1. We have different opinions about SP2.

As a review:

If I open task manager, the CPU is 100%, even in safe
mode. Task manager is using 54% to 99% of the CPU.
Hibernation is not enabled.

I slaved hard drive into my bench PC, then scanned with
Norton locally and at Panda. Many viruses found, mostly
trojans associated with dialers & spyware. All files
removed.

Scanned with Spybot 1.3 & Ad-aware 6.1, each with the
latest updates. Fewer than 100 spyware entries found &
removed. It took Spybot > 2hrs to scan, but the Spybot
timer indicated less than 22 minutes.

The system clock displays the correct time & date.

Even with everything disabled from the startup group, this
computer is still dog slow. For example: start > run;
type: msconfig, click "ok". It takes > 5 minutes for the
system configuration utility interface to appear.

RAM tested fine [ Microsoft memory test & Memtest ]. Hard
drive [ Maxtor IDE ] passed Maxtor diagnostics.

It takes so long to open anything, that I don't know for
certain about the event log. There are errors & warnings,
but they appear [ only, I THINK ] when I'm in safe mode.

sfc /scannow, in safe mode found no problems.
 
T

Trent©

On Thu, 26 Aug 2004 04:16:31 -0700, "WC"

I no longer have your original posts, so...
If I open task manager, the CPU is 100%, even in safe
mode. Task manager is using 54% to 99% of the CPU.
Hibernation is not enabled.

I slaved hard drive into my bench PC, then scanned with
Norton locally and at Panda. Many viruses found, mostly
trojans associated with dialers & spyware. All files
removed.

Ah...Norton!

Uninstall it temporarily...see if that helps.

Norton is notorious for writing bad code on definition updates. Don't
just disable it...uninstall it...and anything associated with it.

If that isn't the problem, you can simply reinstall it.

Good luck.


Have a nice one...

Trent

Budweiser: Helping ugly people have sex since 1876!
 
M

MARK

Run defrag


-----Original Message-----
Delete temp files?



Windows XP Home, no SP

HP Pavillion 530
Athlon 1.4 GHZ
256 MB

The owner may have upgraded to XP SP1 before the problem
began. The PC had shipped from HP with XP, no SP.

Computer was hanging at shutdown. In an effort to fix it,
the owner ran a non-destructive restore [ an HP tool, not
XP's system restore ]. Now, even in safe mode, the machine
takes over 2 minutes to open the control panel.

I ran the HP SP1RcvryFix.exe & the 811493 patch, but the
problem persists.

I tested the memory. It tests fine.

I would like to avoid a destructive restoration.

Thanks for your help.


.
 

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