Relational issues of programs after recovery of Win XP

[JD]

I recently ran a restoration of Win XP from the Recovery section of my D:
drive.
Thought things went well, thought I was doing a complete destructive
restoration of everything to the OEM configuration when I bought the machine.

It did not remove files and folders of the previous user
accounts/configurations but it did create a new "owner" account. So now I
have just this one account "Owner" and all of the other user accounts are
gone. However, all of my programs (MS Office, Quick Books etc..) are still
linked to the old accounts and will not run since they are "Not currently
installed for the current user."

Any thoughts on how to correct this? Is it a simple matter of re-running
the install CD for MS Office as well as the others? I am also getting driver
errors for things like the graphics & audio cards, Windows says the file is
not found yet I can point to it in C:\Windows\System32\Drivers. Seems like
that also is linked to the previous user accounts? Does that even make
sense?

- JD

 

[Kelly]

Personally, I would have just started from scratch. You weren't really left
with much. That being said, see if this helps:

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q308421

HOW TO: Set, View, Change, or Remove File and Folder Permissions
http://support.microsoft.com/support/kb/articles/q308/4/18.asp

As for the rest go to Google (use as an example) and type:

Gateway Support and select Drivers.
Type in your make and model, select your operating system and download away.

Good luck and keep us posted. )

--

All the Best and Happy Turkey Day,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[sgopus]

This doesn't appear to be a restore from a restore partition, more like a
repair install. I suggest you save whatever data you can, to a seperate
area, and
wipe the hard disk and start fresh. find your motherboard drivers disc,
first, or find the web site of your manufactor and download the drivers.

 

[Lil' Dave]

Sounds like a repair installation was performed, not a clean install. In
some cases, 3rd party apps are not affected regarding such an installation.
MS Office had major problems here after doing similar, and yes, a repair
install of Office fixed it. In some cases, I ran into hardware drivers not
working.

Can't tell if you want to keep the former user information or any such
files. If not, just do a clean installation instead followed by hardware
drivers if appropriate.

 

[JD]

Kelly, Dave, & SGO...

Thanks for the input, in the end I had to do what you all three were
thinking to begin with. I grabbed a huge HDD wiper rag and went to town.
Did a total destructive wipe/restore and am at present just re-loading the
programs.

Thanks for the posts, have a GREAT Thanksgiving!