Resus said:
Whenever I attempt lo start XP everything is ok until the "welcome" screen is
about to appear, then the system shuts down and loops straight back to the
BIOS screen before displaying the black Windows XP start screen. Then it's
back in the loop. I can access the BIOS settings screens but any changes I
make aren't accepted dy the system, even though I'm asked "Do I want to exit
with or without saving changes" Hit exit and back into the loop. Has the
registry been attacked? Desperate for advise.
The most common cause of this problem is that the default setting for
Windows XP to "restart on failure" has been left in place and
something is causing a system failure class error condition during the
startup.
1. Try booting the computer into Safe Mode. To do this turn it on
and start tapping the F8 key rapidly just as soon as the first
information of any kind shows on the screen. Keep tapping rapidly
until the Windows XP Startup Menu appears and choose "Safe Mode" from
the menu.
When the computer is running in Safe Mode you need to do 2 things:
a: Open Control Panel - System - Advanced and click on the Settings
button in the Startup and Recovery (bottom) section. In the Startup
and Recovery window click on the checkbox for "Automically restart" to
clear it then click on Apply and OK as needed to exit.
b: Right-click on "My Computer" and select Manage. Expand the Event
Viewer category (click on the +) and browse through the System and
Application categories looking for red-flagged error records with a
date and time stamp that matches your failed startup attempts. Double
click on an error record to see the details of that error. Post the
error details information back here. If you cannot find any such
error record then just shut down and restart the computer. With
automatic restart turned off you should now get a "Blue Screen Of
Death" STOP error message instead of restarting. Post the contents of
the BSOD including the STOP code, all 4 parameters, and any file or
module names mentioned back here.
2. If the computer will not start in Safe Mode then bring up the
Startup Menu again and this time look for a menu item that says "Turn
off automatic restart on system failure" or words to that effect and
choose that one. Now when the computer starts up it will probably
give you a BSOD as described in the last part of 1(b
above. Again,
post the BSOD details back here.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair
"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
