XP SP2 Installation Failure

[ctcmptrdr]

Hi,

I'm attempting to install XP SP2 on a Dell Dimension 2400 running XP
Home. It fails during the 'cleanup' phase.

It generates an Event ID:1000 log entry - Faulting application
update.exe, version 5.5.1005.0, faulting module ntdll.dll,
v5.1.2600.2180, fault address 0x00029116. This is followed by an Event
ID: 1001 - Fault bucket 293121430.

It generates an appcomp.txt file -

?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="update.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="fixccs.exe" SIZE="4608" CHECKSUM="0xC6EC1EEE"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Fix CCS
MaxSubkeyName mismatch" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="fixccs.EXE" INTERNAL_NAME="fixccs"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE56E"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004
06:07:50" UPTO_LINK_DATE="08/04/2004 06:07:50" VER_LANGUAGE="English
(United States) [0x409]" />
<MATCHING_FILE NAME="nv4prep.exe" SIZE="6656"
CHECKSUM="0x15D8ACCD" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180"
FILE_DESCRIPTION="nVidia NV4 XPSP2-update registry settings preparer"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.
040803-2158)" ORIGINAL_FILENAME="nv4prep.exe"
INTERNAL_NAME="nv4prep.exe" LEGAL_COPYRIGHT="© Microsoft Corporation.
All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4EFA" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004
06:10:39" UPTO_LINK_DATE="08/04/2004 06:10:39" VER_LANGUAGE="English
(United States) [0x409]" />
<MATCHING_FILE NAME="setupapi.dll" SIZE="983552"
CHECKSUM="0xDA1F7BD1" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180"
FILE_DESCRIPTION="Windows Setup API" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="SETUPAPI.DLL" INTERNAL_NAME="SETUPAPI.DLL"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF596B"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004
07:56:32" UPTO_LINK_DATE="08/04/2004 07:56:32" VER_LANGUAGE="English
(United States) [0x409]" />
<MATCHING_FILE NAME="spcustom.dll" SIZE="21504"
CHECKSUM="0x6CD0C631" BIN_FILE_VERSION="5.5.1005.0"
BIN_PRODUCT_VERSION="5.5.1005.0" PRODUCT_VERSION="5.5.1005.0"
FILE_DESCRIPTION="Microsoft Update Custom Component Locator"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.5.1005.0 (SRV03_QFE.031113-0918)"
ORIGINAL_FILENAME="spcustom.dll" INTERNAL_NAME="spcustom.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13F1A"
LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="5.5.1005.0"
UPTO_BIN_PRODUCT_VERSION="5.5.1005.0" LINK_DATE="07/16/2004 17:39:27"
UPTO_LINK_DATE="07/16/2004 17:39:27" VER_LANGUAGE="English (United
States) [0x409]" />
<MATCHING_FILE NAME="spnpinst.exe" SIZE="11776"
CHECKSUM="0x8D9A46DB" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180"
FILE_DESCRIPTION="Peer-to-Peer Custom Setup" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="SPNPINST.EXE" INTERNAL_NAME="SPNPINST.EXE"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3779"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004
06:04:11" UPTO_LINK_DATE="08/04/2004 06:04:11" VER_LANGUAGE="English
(United States) [0x409]" />
<MATCHING_FILE NAME="update.exe" SIZE="655872"
CHECKSUM="0x8EC8DB6A" BIN_FILE_VERSION="5.5.1005.0"
BIN_PRODUCT_VERSION="5.5.1005.0" PRODUCT_VERSION="5.5.1005.0"
FILE_DESCRIPTION="Windows Service Pack Setup" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.5.1005.0 (SRV03_QFE.031113-0918)"
ORIGINAL_FILENAME="UPDATE.EXE" INTERNAL_NAME="UPDATE.EXE"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA704B"
LINKER_VERSION="0x430020" UPTO_BIN_FILE_VERSION="5.5.1005.0"
UPTO_BIN_PRODUCT_VERSION="5.5.1005.0" LINK_DATE="07/16/2004 18:06:50"
UPTO_LINK_DATE="07/16/2004 18:06:50" VER_LANGUAGE="English (United
States) [0x409]" />
<MATCHING_FILE NAME="update.msi" SIZE="75776"
CHECKSUM="0x886C86A9" />
</EXE>
<EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.
040803-2158)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004
07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English
(United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576"
CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119"
BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119"
FILE_DESCRIPTION="Windows NT BASE API Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.
070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007
15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English
(United States) [0x409]" />
</EXE>
</DATABASE>

Antivirus has been uninstalled prior to doing the SP2 install. I've
made sure that the task manager doesn't show any 'programs' running.
I've closed all the little apps that show up in the task bar tray.
I've tried installing from CD and by downloading the 'network'
install. I've deleted all the files in the %TEMP% folder. Ran scandisk
to check for disk errors. Ran several on-line antivirus scans and
checked it with Ad-Aware, Spybot, Windows Defender and nothing was
found.

Ideas?

Thanks.

John

 

[Rock]

Hi,

I'm attempting to install XP SP2 on a Dell Dimension 2400 running XP
Home. It fails during the 'cleanup' phase.

It generates an Event ID:1000 log entry - Faulting application
update.exe, version 5.5.1005.0, faulting module ntdll.dll,
v5.1.2600.2180, fault address 0x00029116. This is followed by an Event
ID: 1001 - Fault bucket 293121430.

Antivirus has been uninstalled prior to doing the SP2 install. I've
made sure that the task manager doesn't show any 'programs' running.
I've closed all the little apps that show up in the task bar tray.
I've tried installing from CD and by downloading the 'network'
install. I've deleted all the files in the %TEMP% folder. Ran scandisk
to check for disk errors. Ran several on-line antivirus scans and
checked it with Ad-Aware, Spybot, Windows Defender and nothing was
found.

Are you talking about installing XP that has SP2 integrated, or installing
SP2 on a computer that already has XP installed? The subject of the thread
implies the former but the last parapgraph implies the latter. If you are
trying to install SP2 without success, here are some links on installing
service packs and sp2, but there is another option.

Create an installation CD that has SP2 slipstreamed into it, and do a clean
install of the OS at the SP2 level.

Cannot install Service Pack 2
http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783

Slipstream

http://www.theeldergeek.com/slipstreamed_xpsp2_cd.htm
http://unattended.msfn.org/unattended.xp/

Autostreamer
http://www.neowin.net/forum/index.php?showtopic=223562
http://www.simplyguides.net/guides/using_autostreamer/using_autostreamer.html

 

[ctcmptrdr]

Are you talking about installing XP that has SP2 integrated, or installing
SP2 on a computer that already has XP installed? The subject of the thread
implies the former but the last parapgraph implies the latter. If you are
trying to install SP2 without success, here are some links on installing
service packs and sp2, but there is another option.

Create an installation CD that has SP2 slipstreamed into it, and do a clean
install of the OS at the SP2 level.

Cannot install Service Pack 2http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

Installing Service Packshttp://www3.telus.net/dandemar/xpsp2.htmhttp://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwardshttp://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2http://support.microsoft.com/?id=837783

Slipstream

http://www.theeldergeek.com/slipstreamed_xpsp2_cd.htmhttp://unattended.msfn.org/unattended.xp/

Autostreamerhttp://www.neowin.net/forum/index.php?show...net/guides/using_autostreamer/using_autostrea...

Hi,

I am attempting to install XP SP2 onto a computer running XP SP1. I
don't want to wipe the hdd and start over, so that rules out building
a slipstreamed cd, which I've routinely done (using nlite). I'll take
a look at a couple of the troubleshooting links you've listed to see
if they will be of any help.

Thanks.

John

 

[Rock]

I am attempting to install XP SP2 onto a computer running XP SP1. I
don't want to wipe the hdd and start over, so that rules out building
a slipstreamed cd, which I've routinely done (using nlite). I'll take
a look at a couple of the troubleshooting links you've listed to see
if they will be of any help.

Ok, good luck.